New T500 with a weird feeling in left hand keyboard buttons.
It seems as if there is a lot of information, old and new, on a problem with keyboards T500. In November 2009, I bought a new T500 to replace my old but reliable TP600. I have configured my T500 back on the agenda with Win 7 as well as the best graphic option and the 3.06 processor. Although many positions say that the keyboard problem has been resolved on newer models, I don't think that this is the case, as my T500 seems to have a 'no solid sense' side to the left keys, especially the keys: r, e, o, q, f, d, s, a, v, c, x, and z I don't know if I should call customer support on this issue and is there a replacement keyboard available which feels more like my old TP600?
Well, I did not receive any responses, but I, I did some research here in the forums and on the line, and here's what I learned.
Obviously the T500 are under construction with a keyboard that has a broken down with many openings support plate to release the heat from the processor. Some in the forums have taken pictures of this new keyboard and talked like 'Cheese Switzerland' design. In addition, in order to appease complaints, Lenovo also added an inside, on the left side of the T500 so that the keyboard will rest on it and remove some of the sag for the keys on the left.
Right out of the box, my T500 was a bad sag and flex down to the keys on the left. Further inspection revealed that I got the new improved support and the vent or keyboard style "cheese Switzerland. I found the part number on my keyboard is 42 4034 T with a T 42, 4066 FRU. I saw that some owners had changed their machine with felt pads placed in specific areas under the keyboard but I didn't want to do it, it's a whole new 1 600 + machine. Other research forum revealed that some people replaced their keyboard with the oldest and most robust of the T61 backing plate pattern that is FRU 42T 3209.
I called Lenovo tec support and speak with an employee. I described the problem with left hand keyboard flex and the employee insisted that this question was 'normal' and that all he could do was send me another 42T 4066 keyboard that would be the same. I asked if he could send me keyboard 42T 3209 and he stated that he could not allow this under warranty because it is not the correct replacement for my T500 part number.
I informed the tec employee that I was not satisfied with the design of keyboard and it was certainly 'not normal' and that I've never used a keyboard, laptop or desktop, who had these inconsistencies in the pressure from right to left. (And to think, IBM ThinkPads, used to be known for their excellent keyboard 'feel'). In any case, I insisted on the fact that I wanted to send the laptop to have this checked and the employee, reluctantly, then says that he would mail me a nightclub. Since it was a Sunday, I received the box Tuesday and it shipped right out. I'll be just my T500 today and I have to admit that Lenovo has earned my trust to return!
Inside of the box with my machine was the normal paperwork they send when they have a machine under warranty. The document provided said that they fixed the keyboard, updated the BIOS and made the diagnoses PC Doctor.
A peek inside the machine has revealed that they have replaced the keyboard with one that has the plate support with fewer openings. I found the part number on the one that they used was not the T61 number listed above, but a part number 42 3241 T with a T 42, 3273 FRU.
Regardless, this keyboard is much better now with no flex to the buttons on the left side. Now, I finally have a ThinkPad keyboard! Some people noted that the buttons on the left have a sound 'clickier' than the right side. It is true and that is the same with this keyboard, but the difference in noise side by side is quite a problem for me.
Even though I believe that anyone who call Lenovo customer service, should not have to insist that this condition is not normal. I think it is a problem of well-documented stratification of customer and I think Lenovo should have built the T500 with this keyboard in the first place to avoid a guaranteed trip back to their repair center within the first week of ownership. In addition, look at the inconvenience for the owner as well as the cost of Lenovo in a package for the night the ways plus parts and labour.
Ultimately, I am convinced that Lenovo has finally fixed my problem. After all, that's why I buy ThinkPads in the first place. I always tell people that they are the Cadillac of portable computers.
Good luck to all and I hope this info helps.
Tags: ThinkPad Notebooks
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Operating system: Windows 7 Professional 64-bit Service Pack 1
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E: 1.99 GB (1.97 GB free)
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This problem has been resolved.
Right-click all methods have not access external external hard drives and flash drives.
Sharing, permissions, ownership, administrative changes, all method all failed.
This problem has been resolved by higher HP product support. Other levels of support were not able to diagnose the problem or fix.
The problem has been resolved by:
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The service of the problem was the HP Client Security.
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(2) custom with the original structure of the file is the restaurant where I want (within the SusanPhotos) but retains all branches superfluous-instant initial tree of Windows XP, production: BONES (C), users, Documents, Susan, SusanPhotos, Documents and settings [carried over from the old computer], Susan, My Documents, SusanPhotos, Roma-Italy and Italy-Puglia and so on.
(3) custom (without checking the original file structure box) makes every SusanPhotos but without any organization: OS (C),..., SusanPhotos, Italy-Puglia and Italy-Roma and all other folders at the same level instead of in their original nested groups with subfolders.
The first two methods you end up with a tree that is chaotic with two parallel trunks or a single trunk but with several redundant layers carried over from the old computer. The third ends with no tree at all.
One solution would be to make a Custom Restore with the original structure of the file and then use PSE10 to move the folders that I would like. However, AFAIK, PSE10 I cannot move entire folders of photos, only of individual pictures. With thousands of photos in hundreds of cases, the time required for the movement of individual pictures is prohibitive. PSE10 allows me to move the catalog folder, but apparently not the folders containing the photos.
The result is that at this time I have no solution to my problem. Can you help me find a way to restore my photos while keeping their original organization?
One solution would be to make a Custom Restore with the original structure of the file and then use PSE10 to move the folders that I would like. However, AFAIK, PSE10 I cannot move entire folders of photos, only of individual pictures.
You simply use the 'Files' Panel on the left. Your folder tree appears. Simply, you drag and drop the folder to move with all its subfolders in the desired master file. That works exactly as in Solution Explorer, so be patient, you receive no message of progress until it is completed.
You did a good job to understand the situation. I think that might help you is to understand that changes in the way default folders are created in a different version of Windows can be ignored if you do not use these structure 'default', from the shortcuts to your main folder of the user.
I create a master folder 'My Photos' directly under the C: root.
When I restore, I use the "custom" choice, as you have discovered, I only specify this folder in the restore process, and I completely ignore the default shortcuts to 'Documents' or 'Image '.
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