New Unifi AP-AC-LR and AP-AC-Pro does not not with Sonicwall Soho

We have been installing Unifi AP running off a Dell Sonicwall port to several facilities for more than 6 years with no problems. We are now to modernize both the Sonicwalls for purposes of strengthening security and Unifi to add increased range and 5 GHz units.

The Sonicwall is Sohos Dell.

Unifi units are AP-AC-LR and AC-AP-Pro (we also tested older Unifi units which are only 2.4 ghz with the same results). Running off the 4 port X.

Old Unifi AP works OK with the old Sonicwalls.
The new Unifi AP works OK with the old Sonicwalls.
Old Unifi AP works OK with the new Sonicwalls sometimes.
DO NOT work with the new Sonicwalls Unifi AP new.

Our wifi monitor shows an initial connection and wifi, which takes maybe a minute or two, then the wifi goes off the air. Reset of the Unifi POE gives place to the Unifi appearing on the air again for about for about a minute or two.

Both the Sonicwalls and of AP Unifi are running the latest firmware.

Suggestions on what to look at would be appreciated.

Thank you

We have received information that it has feature in the Unifi AP that can be triggered by the the Sonicwall causing the AP of Unifi shut down. It is the uplink connectivity monitor. We will test turn it off and see what happens.

Tags: Dell Tech

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