New update iOS 9.3.4 - no sound. Help

I downloaded the new update IOS this morning - everything went well.

Since then when I receive SMS, or email, or when I try to watch videos - no sound.

I checked all the settings and they seem to be the same as before.

When someone calls me, the phone rings as usual, but when I answer, no sound can be heard.

Ring tone settings, the same thing happens again when I test - no sound, yet its on the ringtone.

So confused.

Hi MelissaEdwards,

Thanks for checking out the communities Support from Apple! I understand that you are having problems with your sound on your iPhone and I am pleased to offer you some suggestions to help you.

I recommend to take a look at all the steps listed in the article below. There are several troubleshooting steps here that should be your new sound work in no time.

If you hear no sound or distorted sound from your iPhone, iPad or iPod touch speaker

See you soon!

Tags: iPhone

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