New user of blackBerry Smartphones; On Twitter; Help

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• New user of blackBerry Smartphones; PDF files; Help

  Hello! I can see the PDFs (as attachments in my email address) on my BB 8900 curve but if I wanto to save/download on my device there is a message saying that "PDF files can be viewed in the device.  Is this OK or there is something wrong with my camera? Any suggestions/advice? Thanks to all

  Hello!

  There is nothing wrong with your BB. Files PDF is searchable as long they remain as attachments to email. Once that they are disconnected which, they are then a native PDF on your BB - for which you need an application on your BB to read. DataViz ToGo apps have in their Premium package. BeamReader is another application. You can search for what you want.

  Good luck and let us know!

• New Member of blackBerry Smartphones that seeks help

  I keep hitting the speaker, but also other buttons on my phone then on it and I'm sure I'm not the first; can someone give me a solution please!  How to move delete them them etc.

  Hi and welcome to the forums! You just missed him. It was published just before your post! There is not a way to disable the button mute or move. I suggest try this FREE application, several users including I found this very useful. Basically, it locks the screen on a phone call. It has a blade of output to the screen to unlock with a simple touch of the finger. This will prevent you from inhibition, hang up, accidentally calls on etc. Thank you Bifocals Thanks to Mike Walker to bring on the forums! http://www.cellavant.com/TalkLock/

• New user of blackBerry Smartphones that tries to synchronize Outlook Mail

  I'm trying to sync Outlook emails downloaded on my laptop and BB.  Email is account is with my internet cable provider that use SMTP and pop.  I can synchronize the contacts and calendar using Desktop Manager, but reconcile messages is not available to select.  I set up the email by using BIS.  Not sure if it was OK.  I get email on the BB, but keep my laptop and BB messages synchronized becomes a real pain.

  Suggestions?  Thank you very much!

  I'm sorry, my fault for typing. It should have read "is not" allow... see my edit above.

  For personal use of BES, look at a service like hassles.

• BlackBerry 10 has some suggestion of a new user of BlackBerry 10.

  Hello everyone. Im a new user of BlackBerry and BB Z10 is always my first BlackBerry device. I moved from for BB 10 Android. BlackBerry 10 is a good OS, but some fundamental things do not work properly even after 1 year of release. I will mention a few here.

  1. I can type the first letter of my message/note in small letters etc. No matter what I do first the letter (after full stop or the first letter itself does not matter) is typed in full alphabetical letter. It's a great pain and it is not yet resolved.
  2. When you are deleting a text written as you typed a message but you want to remove the first 3 or 4 words and you hold the BACKSPACE of your BB 10 keyboad, it removes the words of 3 or 4, but if you do not release the button then it starts also delete other words as well. Well show a demo video if you do not understand what im.
  3. He's led light, but I don't see much use of it. its only used for notifications and is used a light red and there is no built-in led model editor. BlackBerry should at least add a charge indicator and battery as its very useful and must have one of the led notification lights.
  4. File transfer via BB connection is too slow. Only 300 to 600 kb/s which is too slow. Improve this. I don't know if its BB link problem or question BB 10.
  5. No built-in backup Come on BlackBerry app Asha same, 200 have an integrated in the backup manager.

  That's it for now. I will update post when I find something else. BlackBerry 10 is really a good OS. Its smooth and fluid sweeping gestures, are great. IM in love with my Z10.

  1. you "can't"?  This isn't a bug. Just go back and type the letter again and it may require a third try, but it will work. That will not change, it is not a bug, it's intentional.

  2. I understand, you hold the back key too long. Touch to set your cursor at the end of words to be deleted. Drag a finger on the keyboard from right to left to remove a Word. Use two fingers slide right to the left to remove TWO words.

  3. where several LED control and notification third BeBuzz apps, Hub ++ and others. Check your App World.

  4. the transfer via the USB cable? Doing so on the WiFi is faster in my experience. If you need assistance with this, please ask.

  5 link built in backup. In the past, Protect would live backup, but not on BlackBerry10 OS devices. I use FireChest Backup, for good and varied backup options.

  The z10 is a great device, glad to hear that you're enjoying it.

• ID of users of blackBerry Smartphones

  I realized that my ID is incorrect and wanting to change it. Towards the high that I had to reset my password and it was to send to an email address 'wrong' to which I can not access.
  How can I go on the correction of my ID?

  Thanks for any help

  Jan

  Hi janneman021

  Welcome to the Forums of the BlackBerry Support

  By 'User ID' do you mean the user name or the email as your opportunity for your BlackBerry ID?

  janneman021 wrote:

  I realized that my ID is incorrect and wanting to change it. Towards the high that I had to reset my password and it was to send to an email address 'wrong' to which I can not access.

  There are many ways to reset our password BlackBerry ID as well as to change or update the password for the username or email that we use for our BlackBerry ID however... If the user name or the email we use for your BlackBerry ID is invalid or is not accessible, then we're stuck!

  You can try to call your carrier to see if they can help you with this situation, if this fails, then there is no other choice, but you must create and use a new complete BlackBerry ID using a valid Email address. Refer to this help Knowledge Base:

  KB26694  :  How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  However... In doing so, you will lose access to any of your paid apps you've purchased from BlackBerry World.

  Good luck.

• BlackBerry Smartphones SMS TEXT HELP! (and bbm)

  My pearl cannot receive new texts.

  It only gets new e-mail...

  and unless I have register earlier texts (before this problem happened), all the rest are deleted...

  also, my bbm conversations had all been cleaned...

  I rebooted my phone from TONS of time... is there a way to reset the phone?

  It comes from occurring as you face constraints of memory in your device. The low memory manager (LMM) is activated automatically when the flash available on the BlackBerry smartphone memory decreases less than 400 KB. Flash memory is used to store such as Messages, calendar, Contacts, tasks, Notepad BlackBerry smartphone applications and third-party applications.

  Perform the following steps-

  1. Give a soft reset by removing the battery for 30 sec.
  2. Check the amount of memory is free in your device to Options -> status -> free memory. To view all aspects of database go to Option -> status -> click on the Menu button and then select the database size
  3. Remove the less frequently used application. To remove go to Options -> Advanced Options -> Applications -> highlight the application you want to delete-> click Menu , and then select Remove
  4. If you stored your image in the memory of the device to move them to your media card

  Check the below knowledge base-

  How to qualify for low-memory situations on the BlackBerry smartphone

  How to maximize space and power battery life on the BlackBerry smartphone

  Lack of memory according to the free file on the status display field

• Net_bb_rim_error blackBerry Smartphones - please please help

  My 2 "BOLD" constantly of to net_rim_bb different errors as net_rim_bb_messaging_app and other such errors where it is said the process responds and asks me to terminate. Despite terminate a mistakes very soon many other errors like this show up. I was not able to solve this problem for over 5 hours now and I can't operate anything. Some time my phone connect even if I try to call it. Other times I am able to meet and talk. Its like my phone is partially frozen for missed calls, emails and other icons are the same for the last 5 hours, but sometimes I am able to access some applications however, I'm completely unable to exploit one of my apps and even open other files like e-mail, call log, messages, etc.. I tried reset soft and hard but not completely succeeded.  Please help me as soon as possible. Thank you

  Details of the phone: Blackberry 9700 v5.0.0.680 (1149 Bundle, platform 5.1.0.160)

  Hello and welcome to the community!

  You said "hard reset", but I can't tell if you did exaclty or not... Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  In addition, you could try to start in safe mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  and delete the most recent thing (s) you have installed just before this problem started.

  After that, it's an OS Reload try... but we're going to stay on it for the moment.

  Good luck!
  Best!

• BlackBerry smartphone Service book help please!

  good so im a new user for the blackberry storm and I searched through the service book... I know that some things are important from the looks of what I have on the list.  but I'm curious to know if I delete anything I don't use or want on my phone, like the tones of the ASBL, a looser radio, Flickr, AIM, YHO, GT, WLM, Blackberry maps, etc... all the things that I do not have any affiliation,... could adversely affect my phone if I delete those out... or not?

  Hello and welcome to the Forums of Support BlackBerry.com.

  If you delete these unnecessary service books, they will just get pushed to your device.

  Do not worry them, they take up very little space.

• New icons of blackBerry Smartphones, I'm confused

  OK guys, I'm really stupid phone... lol, I have a few new icons coming. One is a circle with a t in the middle with semicircles and its under my side of wifi and the other is new 1XEV for I never saw. Help please a girl...

  Here is a list of the icons on a BlackBerry screen.  If you get anything other than these, they are probably associated with third-party apps or network.

  http://docs.BlackBerry.com/en/smartphone_users/deliverables/21204/

  I hope that helps a girl.

• BlackBerry Smartphones Email icon help please

  Help, please. My email icon remains the same when there is no emails. To only show 56 emails when there is none even after resets hard.

  Hi and welcome to the Forums!

  I suggest a search of message:

  • KB21879 How to search messages unread on the BlackBerry smartphone

  Good luck and let us know!

• BlackBerry smartphones * code Please HELP ANYONE * error 507 and new for BlackBerry!

  I bought my new Blackberry "BOLD", the Manager of office installed on my computer and Device Manager installed as well for the "BOLD" of 4.7.  When I plugged in my camera for the first time to fund manager began through a procedure and update the phone.  After a few minutes he said it was a mistake of some sort, that the backup was on the computer and use to fund manager transfer on the phone.  I opened the Desktop Manager, and does not recognize the phone.  Give me just a DTM vacuum with no connection and no option either.  Please someone help me, this causes a lot of stress for a new phone.

  Ok!!  I solved my problem (with the help of MANY people here or by phone).  I wanted to implement EXACTLY what I've done so that no one has yet this headache.

  This is for people who have some kind nuked Blackberrys or receipt error message 507.

  Step 1: My problem initially was the destop Manager (DM) and the operating system (OS) that I tried to download.  Two of them that I found online from blackberry.com and ATT.com.  They were correct, but for some reason versions DM messed up during installation.  It looked OK, but as I had no idea of what it was supposed to look like at, I knew not the wisest.  This is what it looked like to me:

  

  Step 2: If it happened to you, RE INSTALL THE DTM!, do not UNINSTALL.  When reinstalling, it will ask you if you want to modify, repair or remove.  Click on repair and move forward.  This will install the file that was missing, for me it was software.msi of blackberry desktop.

  Step 3: Now install the OS of your provider

  Step 4: Do not open the DM!  Instead, click on start > my computer.  Click local disk > Program files > common files > Research In Motion > Apploader.  Then search for the file named "loader", there must be an icon phone little next to the name.

  Step 5: this will launch the application loader.  Remove the battery on the back of the phone.  Now plug the phone DIRECTLY into the USB port.  Don't use hubs or anything like that and make sure that you use the BACK USB ports, those are made for mass information.  Then click in the apploader, it will say "UNKNOWN USB" that's fine, just after...

  You will get a screen of control everything you want to download, go ahead and take your things, some you can't.  and then click Next.  It will give you a list of all you send to the BB.  Hit next and sit, make sure the computer will not sleep or Hibernate or screensaver for this can interrupt the download!   I did this and for some reason any upload took forever and I kept getting this screen:

  

  Encountered unknown error [J:0 x 00000005]

  I had no idea what to do.  I went out and bought a USB cable for cameras and MP3 players.   It was Belkin and make sure its GREAT SPEED!  I came home after MANY attempts with my other USB cable (motorola razr) and plugged it up, done what above, and it worked in 10 minutes, rebooted and back to factory settings.  I am so relieved that I wanted to put this up immediately.  I hope this helps you all!

• BlackBerry smartphones, I need help to download the new updated jour.03... something is weird...

  If some of you know how to do that, maybe u can you help me out?...

  I downloaded the jour.03 from the Crackberry site updated.   I saved it on my desktop.

  -J' open the downloaded file that has been saved on my desktop and click on 'Run' then chose my language...

  -then is asked me if I wanted to repair or remove BB device softwear and I hit the NEXT...

  -Then, I hit finish, but no office maneger mounted on its own so I opened it myself.

  -Phone was looking for updates and says no update is available for my phone. ???

  I've been messing around with this for seriously almost 4 hours to try to understand and I have to be brain dead or something, but I can't understand what I'm doing wrong...

  Help me if you know how please

  You mean the version.83.

  mjbesen310 wrote:

  -then is asked me if I wanted to repair or remove BB device softwear and I hit the NEXT...

  So, did you say to repair or remove?

  try to install new OS le.83.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  The process takes about 45 minutes to an hour depending on the amount of data you need to back up and restore during the process. Once he did load the new OS, it will reboot (it may do it twice during the entire process.) You will see a white screen with a hourglass up to 20 minutes at a time while the DM says "waiting for initialization."
  If, for any reason, you end up with a white screen with small icons and the number 507, simply reconnect to the PC and run Loader.exe again and it should load the operating system on the device.

  Good luck.

• Users of blackBerry Smartphones New questions

  Hi all - just got the Blackberry Curve 8900 yesterday and so far am liking it a lot.  I thought a lot of my questions, here are a couple that may be "duh" kinds of things, but I can't understand them:

  -I signed up for Viigo and downloaded the BB and looked at him for a while and then it closed. But now... can not know where it is or how to get in.  I think it is supposed to be an icon on the main screen, but there is no, and if I go in the folder apps, it isn't here either.

  -The same with Pandora.  I was listening to him last night, but this morning can not understand how to enter again.

  -I can't go to any of my work emails, which are both accessible from the web.  When I log into one, looks like it is loading up, but I get a blank screen; When I connect to another, I click on connection and it goes back to the login screen, no error message I can see.  (it's perhaps too specific to answer, I don't know-)

  -I would like to download Evernote.  On the Evernote page it tells me to click on the Blackberry applications page, but once I'm there, I can only find "featured apps", even though I know it must be a lot more -?  How can I get all the apps available on the Blackberry applications page?

  -I uploaded an image, but it isn't in my photo file.

  -When I put my my old phone t-mobile SIMS card in the BB and asked him to import the contacts, she won only the first number; in some cases, I got home, cell and work + E-mail numbers - do I have to type all that for each person?

  Sorry for all the questions - I guess it'll take me all day to get everything I like. Thanks for any help anyone can give me-

  -Viigo and Pandora, check your download folder, the folder Applications, the et.c

  -For your e-mail to work... they are configured to push on your device? Or you connect via the BlackBerry browser?

  -Open the media icon > Menu key (to the left of the trackball) > Explorer and look in all folders.

  -AddressBook > Menu > SIM Phone Book > let it open > Menu > copy everything in the address book.

  Good luck and welcome to the Forums.

• BlackBerry smartphones really need HELP! Would have someone seen this problem of e-mail...

  There are two of us at work using a 8830WE of Blackberry on the network of Telus Mobility with Shaw Cable as our ISP. We use Desktop Manager 4.6 and our device OS 4.2.2.176.

  We are the '' ONLY '' BB users in the office and the question that we are expereincing affects only the two of us, so I assume that it is something to do with our BB, or maybe the service BIS (we have no MS Exchange or BES).

  Most of the time we use MS Outlook to send the e-mail from our PC instead of using the small keyboard of BB. It said that the below occurs regardless of what device we use for email.

  When we generate and send a new e-mail the recipients planned get, however, if they do, that we do not receive their response.

  And is the same in the other direction... when someone send us a new email, we receive, but when they do not receive our response, we answer.

  I deleted service CMIME book, waited, then cancelled - it does not work.

  I have not changed any MS Outlook, BIS or device settings - at least I don't remember changing anything whatsoever.

  Help, please. This has happened for two to three weeks. We missed several important answers.

  Thank you

  I would like to connect to your BIS site delete and recreate email accounts.

  Then select send service directories. You will get the email of activation for all e-mail accounts.

  No data will be lost when you do the following: remove the battery while the device is activated. Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected, thanks

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you