New Version of Creative Cloud Desktop App does not display preview Versions of Premiere Pro CS6
As a user of CC I uninstalled Premiere Pro CS6 from my PC. But unfortunately, I wasn't aware that CS6 still got also uninstalled. Now my question: is it possible to reinstall. I know it's possible with the old version of the creative cloud under 'previous versions' desktop app, but I can't find Premiere Pro CS6 more in this list.
[Please do not double post, another thread deleted by mod]
Tags: Premiere
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Creative Cloud Desktop App does not start after installing Mac OS Yosemite
Hi all,
I just updated my Mac OS to Yosemite. Now, Creative Cloud Desktop App does not launch and InDesign CC 2014 (10.1.0.71) crashes trying to find the Roman.txt file, I have replaced it with a copy of the TimeMachine when he worked in the Mavericks.
I trashed the caches and reinstalled the same preferences, but it keeps on does not start.
The rest of the applications (with the exception of InDesign and Creative Cloud Desktop app) do not work properly.
All ideas will be welcome.
Thank you!
Mac migration (or Time Machine) do not work with the Cloud program activations
Uninstall... to run vacuuming... Restart your computer... Reinstall
-using the vacuuming after uninstalling and before you reinstall may help
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
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Creative cloud desktop application does not display App updates available
The Cloud Dekstop App designer has ceased of notifying me of updates.
How to solve this problem?
Thank you!!
I called Adobe support. After several attempts to fix it, they took a folder called "caps". Don't know where it of located, but basically, after removing the caps, CC desktop application file showed no apps installed.
Apps reinstalled and I now have the latest versions. If notifications will appear when there are updates are is unknown at this time.
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Creative Cloud Desktop App is not sinking fonts Typekit and files... Stuck on the loading icon
Hello
I guess you found a spinning wheel: -.
Please check the help below document:
Does not open App | Wheels of progress turn continuously
You can also view the nets below where this issue has been addressed:
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
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Creative Cloud Desktop app can not update all apps?
Hi, apologies if this is a common question, but I couldn't find a solution that solved my problem anywhere. I recently bought a new Toshiba satellite. I use a wacom intuos 4 and downloaded the drivers available on my laptop. The laptop is windows 10. Then I downloaded the demo version of the adobe creative cloud desktop application and downloaded the trial versions of Photoshop, flash/animate after effects and pro first.
Initially I had problems to download my first app, Photoshop, but finally it downloaded and installed. However now I remember constantly that the updates are available for my apps but whenever I try to update I get a "Failed to update" message "unable to reach the Adobe servers. Please check your internet connection, firewall settings and then try again. »
My internet connection is fine, I removed Mcafee security and then turned off my firewall, windows defender break '! s real-time protection, rebooted and still all refuse to update. Photoshop opens and seems to work ok from what I can tell. Is there something on my laptop which is in conflict with the CC app? The tests even update? I was about to buy the complete suite but this app has had a lot of trouble up to now. I hope someone can help me find a solution.
Thank you very much in advance
Don
You can also view guests. It may be necessary to empty the hosts file. He gets sometimes dotted with additional ip address break subsequent attempts to activation and they should all be deleted.
Click Start > run, then type: % systemroot % \system32\drivers\etc and then press ENTER.
Or just browse in the path and find the hosts file in the etc folder
C:\Windows\system32\drivers\etc
Right-click on the hosts file, and then select open. Select the application Notepad open the hosts file.
Save the hosts file: Choose file > save as, save the file as hosts.backup, and then click OK.
Look for the original hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and remove these entries.
Save and close to overwrite the file.
What a Hosts file looks like normally.
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Creative cloud desktop application does not start!
Hello
Since the upgrade to Windows 10 I was not able to open the creative application of cloud. I uninstalled it and reinstalled and I still have the same. Opens the creative cloud but not has nothing about this except the settings button which opens the dropdown menu with help (no help at all), PIN at the notification area and Quit. Or I can move me, minimize or close it!
See the picture above.
Advice on getting this much appreciated work.
Thank you very much.
Please see:
Sign-in black screen | Creative cloud desktop application
Re: Why my desktop creative cloud app is totally blank?
I hope this helps.
Concerning
Megha Rawat
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Creative Cloud Desktop app will not install. How can I fix it?
Whenever I have download the installer and start the process, I get a message saying that the installation could not initialize. Running Windows 7.
start at the top and work your way down to apply applicable patches until your problem is solved.
If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
If your error is:
"Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.
first of all, rename folder OOBE OOBE.old.
to find the OOBE:
Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE
Win 32 bit OS: Program Files \Common Files\Adobe\OOBE
Mac os: HD > library > application support of > adobe > caps
Mac os: USER > library > application support of > adobe > OOB
If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
If you use an installation dvd:
Copy the contents of the drive in a desktop folder and install from this directory.
If you are using a mac:
1. try to create a new user account in Mac with administrator privileges.
2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the
3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.
4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.
5 restart the installation.
If everything is applicable above fails, check your Setup logs:
http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html
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Creative cloud desktop icon does not open
It is a relatively new problem, as it was working last week. When I click on my icon creative cloud on my desk, it will not open, which means that I can not connect to download anything.
Any idea of what this could be the cause?
Marts1990 have you tried to use the steps listed in the "failed to install" error Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the creative Cloud Desktop application? If this isn't the case, then please implement the suggestions in the document. If you have any questions about the steps listed, please update this discussion.
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Creative Cloud applications tab does not display
I don't see the applications tab in the creative cloud, I'm on a Mac Pro running the Version OS X El Capitan 10.11.1
I tried several solutions suggested on different threads and finally just tried a complete reinstall:
(1) deleted the OOBE folder and restarted - failed.
(2) disconnected and uninstalled creative Cloud > deleted OOBE, AAMUpdater, Applications Manager > Restarted > Ran creative cloud cleaning tool > cloud creative re - failed.
(3) uninstalled or removed absolutely every file related to Adobe or a file I could find, YUP, deleted the entire Adobe folder > Restarted > Ran creative cloud cleaning tool > cloud creative re - failed.
It is extremely frustrating for me! This puts me behind on projects for my work because I can't work with my colleague that integrates the latest version of Muse and I did not.
-Very well, so references of Megha did not help me even if the solution is clear: applications no. tab / empty House food in a creative cloud on the new Mac Pro
I had already seen this and a similar position and he tried again and again. The problem was that wanted me a whole step reading neglect on my part:
First step: Run creative tool for cleaning on the creative cloud desktop (https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html)
Step 2: Open Finder > go > go to folder > ~/Library (this is your user library) > Application Support > Adobe > delete 'AAMUpdater' and 'OOBE' records
* Step 3: In the Finder > go > go to folder > / library (this is the Mac library) > Application Support > Adobe > delete 'AAMUpdater' and 'OOBE' files *.
Step 4: go to Applications > utilities > remove "Adobe Application Manager" and "Adobe Creative Cloud' files
Fifth step: download Adobe Application Manager (http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4774&fileID=4438)
Step 6: Go to Applications > utilities > Adobe Application Manager > Core > launch PDApp
* I missed this crucial step because I did not know that these folders exist in the two libraries. I kept deleting my user library, you will need to remove it at once. Hope this helps someone else who continues to work in this issue for the same reason. I finally got to watch the person customer service Adobe take over my screen and do something I certainly could have done if I paid more attention.
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Creative cloud desktop application does not load Apps
I downloaded the creative suite and configure my account with adobe, but my creative cloud application does not load apps, it remains on the blue spinning wheel, despite clicking 'Download now' on some apps it invites. Any help would be appreciated.
-Tom
Hi Tomgarrad,
Go to Applications--> Utilities--> Adobe Installers.
Uninstall Adobe Creative Cloud.
* If it says application runs in the background, and then open the activity monitor and close the process creative cloud.
Once the creative cloud is uninstalled then follow it mentioned below as follows:
Please go to the library
1. click on Finder, click go and navigate to the folder
2. tap / library and click on Go
3. go in Application Support and Adobe and then delete the OOBE folder.
4 repeat step 1
5. Type ~/Library and click Go
6. go in Application Support and Adobe and then delete the OOBE folder.
7. go to https://creative.adobe.com/products/creative-cloud?promoid=KLYVF
Download Adobe Creative cloud, install it.
If the steps above do not work. Try to enable the root user account, and then try to open Adobe Creative cloud.
Enable the root user: activation and using the user 'root' in Mac OS X
Thank you
Nikhil Gupta
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My creative cloud desktop application does not start. What should I do?
When I'm away from the app, the app keep buffering and when I restart the application, a message appears telling me to download one version of another but it keep doing the same thing even if I download a new version. So, what can I do?
Please refer to:
If you still need assistance, please contact our staff of support directly by following this link: contact Adobe customer service.
For more information, please visit: FAQ: how to contact Adobe for support?
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Creative cloud desktop application does not load
Hello
My desktop creative cloud app looked like this for the last few months:
I tried to uninstall all my programs and re - install but it didn't work. I seems to be connected as I am able to download apps directly from the adobe website. However, I can't sync my Typekit fonts more!
Can someone help me please!
Please, try the following steps:
- Uninstall Adobe CC of the machine (Creative Cloud help |) Uninstall the creative Office Cloud app)
- Set the "Read and write" permissions on the files of Adobe for all users in the following locations:
- / Library/Application Support /.
- /Users/ [user name] / Library/Application Support /.
- Restart the computer.
- Install the application Adobe CC (Creative Cloud help |) Creative cloud for office)
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Creative cloud desktop application does not
My printing preferences do not work, or I see my desktop cc app
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html
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My Creative Cloud Desktop application does not
On Mac OS X 10.9.4
So, this is what happened:
- Creative office cloud is initially not synchronized, so I tried the logging and back in.
- Desktop app froze and won't let me access the activity app monitor classified as "not responding". I tried force quit and reopen it, same problem.
- Tried to restart the machine, no effect. Tried to uninstall, uninstaller is stuck on "not responding".
- Don't know where to go from here.
Any help would be appreciated!
Thank you
A chat session where an agent can remotely look inside your computer can help
Cloud creative support chat (all creative cloud customer service problems)
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I tried to reinstall my creative cloud on my PC subscription. Windows 8.1.
I get only a blank window, no possibillity to download something.
I tried one of the suggestions forums to disable AAM addon. Does'nt makes no difference.
Now what should I do?
Hello
try to leave the cc app and try to delete the opm.db.
the location of opm.db should be.
Open the command run: % appdata%/local/adobe/oobe.
Thank you
Arjun
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