Newly purchased HP Pavilion 11 is already slow and laggy when it is used first.

Hello. Recently, I bought a laptop HP Pavilion 11 11-e113AU.

When I started using it, it's very slow. Slow scrolling. Switching Windows is slow. It hangs a little and then continue to work again. I got comments after I posted that I bought this laptop and they said that the laptop is shit and it was a very bad performance. Is this true? I'm really getting worried because I'm starting to believe it works really SLOW.

Even when you do simple tasks like scroll or transition from window to window, minimize the window and opening a folder, searching for words is slow and laggy. Especially when using Facebook in google chrome. Scrolling is laggy, lag very

What seems to be the problem? It is brand new. I think that we lost a lot of money on this laptop. Help, please. What can I do to make it faster? I'm really disappointed that I bought it. I'm from the Philippines. Help, please

Hi again.

Thanks for the details

1. Yes, I think that this McAfee product not suitable for the configuration of your computer. It can slow down your computer.

McAfee may be able to detect the virus/malware but is know that it is not the fast/more lighter AV.

I suggest you completely uninstall and restart your computer.

Finally, run the McAfee removal tool

http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

Instructions-> http://service.mcafee.com/faqdocument.aspx?id=TS101331

2. I am not aware of the details of your computer, but in order to change the processor, you will also need to change the motherboard which is not a small change. If it can be changed, my colleagues in the support will be able to respond better.

However, I don't think that this change is necessary at this time. You/we have not crossed all possible options.

Let me stress again that these type of mobile computers are expected to generally not to be used for heavy load such as graphic design software (Adobe Photoshop example / AutoCAD) or Machiavellian heavy. They are smaller and lighter than the typical laptio, only 11 inches and mobility is their biggest advantage.

3. at this time you need not to add 4 GB of additional memory. According to the data provided, you are currently using 1.79 GB of your physical RAM (less than 50%). If you add additional RAM at the present time, this change anything re. performance

4. has reviewed your supplied log file.

S ' Please, uninstall McAfee. Reset. Once that just activate Windows Defender (built into Windows)

http://www.TomsHardware.co.UK/FAQ/ID-2063942/turn-Windows-Defender-Windows-Windows.html

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay?javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&javax.portlet.prp_ba847bafb2a2d782fcbb0710b053ce01=wsrp-navigationalState%3DdocId%253Demr_na-c03275183-6%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.tpst=ba847bafb2a2d782fcbb0710b053ce01&ac.admitted=1407600943192.876444892.199480143

-Follow the steps previosly offered by Futoji

http://support.HP.com/us-en/document/c03340676

such as disk defragmentation, removal of temporary files, etc.

Please, let me know how it goes after you follow the instructions. I think that there should be an improvement.

Feel free to ask for help if you are having problems.

If you want to say thank YOU and show tips, click on the thumb white BRAVO upward. If your problem has been resolved - click on the appropriate button and accept the post as a solution. If you want to provide more advice and words, send me a private message *.

Tags: Notebooks

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