Nighthawk R8500, USB 3.0 Flash drive not recognized USB 3.0 Port, Port of only 2.0

My Nighthawk R8500 router with the latest firmware, V1.0.2.54_1.0.56, does not recognize my SanDisk Ultra Fit 128 GB USB 3.0 Flash drive when it is connected to the router USB 3.0 Port. The Ultra Fit is formatted in FAT32 and works fine when plugged into USB Port 2.0 router or my laptop.

At first, I thought maybe USB 3.0 Port on my router wasn't working at all, but it recognizes my SanDisk 16 GB Cruzer USB 2.0 Flash Drive that is also formatted FAT 32. Unfortunately both my laptop have USB 2.0 Ports, so I don't know if the problem is with the router or the Ultra Fit Flash Drive. Everyone knows about this problem of their Flash 3.0 player is not recognized in USB 3.0 Port their router, especially with a SanDisk Ultra Fit? This problem can be resolved through firmware? I'd really like to take full advantage of the speed of USB 3.0 as I like to share files through my router via ReadyShare and ReadyCloud.

Thanks in advance for any help, Carlos

Technical support with me. Installation of a updated firmware, V1.0.2.64_1.0.62, which became available shortly after my post, solved the problem. -Carlos

Tags: Netgear

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