Nine computer running Windows 8-2 accidents in the first day

Hello world

Any help with this problem would be greatly appreciated :)
Yesterday, I bought a new computer running Windows 8. I use the computer mainly for photo editing, so this morning, I installed my copy of Photoshop CS4 on the computer and needed to install an update to the ACR, I downloaded Adobe.
The first accident occurred that I tried to download the update (Camera Raw 5.7). It is this crash .dmp file - https://skydrive.live.com/redir?resid=B50D32B2D4102B3F! 187 & authkey =! AHogu8RLIx59Nt4&ithint=file%2c.dmp
After the reboot, I finished the download of the update, installed and made sure Photoshop was working properly, that it was.
The second incident took place tonight (Photoshop is not running, no download in progress etc..) It is this crash .dmp file - https://skydrive.live.com/redir?resid=B50D32B2D4102B3F! 188 & authkey =! AJ97jn-_skkL03Y&ithint=file%2c.dmp
Of course, since this is a brand new computer, I don't expect to be planted at this rate. I assume that the installation of Photoshop or the ACR update caused a few problems (even though nothing I've read has suggested that it should).
Can someone get any light it? Thanks in advance!

Hello

You are going through the exact same thing a user treats here - http://answers.microsoft.com/en-us/windows/forum/windows_8-performance/windows-8-crashes-after-entering-sleep-mode/b140bccd-29ae-414b-840c-ed5269c26ea0

The attached files of the DMP are bug check ACPI_BIOS_ERROR (a5) .

This bug check indicates that the BIOS Advanced Configuration and Power Interface (ACPI) computer is not fully compliant with the ACPI specification.

Error checking A5, {1000, 0, 80001000, 25}

1000 = ACPI_BIOS_USING_OS_MEMORY.

ACPI has been a fatal error during the processing of a region of memory operation. The region of operation memory tried memory card which has been attributed to the use of the OS.

This bug check usually appears in these 2 scenarios:

1 BIOS bug / damaged and must be resolved with an update or go back to the manufacturer.

2 Rootkit (not very common).

Given that you have exactly the same problem and the same HP model, etc... It is a big problem on the part of HP. Contact them and let them know that you want to replace as soon as POSSIBLE, preferably if possible a working model.

Kind regards

Patrick

Tags: Windows

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