Nine D110b. Installed the cartridges supplied. Black ink will not print on paper, color OK.

I just opened and installed the new all-in-one printer of D110b. only the color cartridge is printing on the page.  Using this with an iMac OSX running.  Do you have the utility printer cleaning of the printheads through step 3, but no change.  Audit of the use of ink and black ink is expressed.  But where is it placed?  Please help as soon as POSSIBLE.  Thank you.  (Since this is a new printer, you would think that HP help for free - no luck.)

I called HP hotline and they get my cartridge black to finally work.  It turns out that the ink inside, since it had been sitting for about a year, has been a bit lazy, and he had to be convinced to enter the tube and print on paper.  Thanks for your suggestions.

Tags: HP Printers

Similar Questions

  • HP photosmart 5515 all-in-one: HP5515 all-in-one black ink will not print

    I'm having the same problem that other messages that I have seen posted - my black ink will not print

    Help!

    You can try to unlock the black cartridge using a cotton swab soaked in hot water.

    Turn the printer off by removing the power cable.

    Remove the black cartridge & you we see a wire mesh DAB gently with the Q-Tip.

    A cleanup operation between attempts.

  • Black ink will not print in my HP C4650

    My black ink will not print in my HP C4650.  Using Windows 7 64 bit.  The parameters indicate the cartridge is 1/4 full.  I tried to change the cartridge and still have the same problem.  There is no error message and I did 6 head cleanings with no luck.  The printer was working fine one day with no black printed on the page on the other.  Someone at - there a solution to my problem?

    Hi 362darts,

    Here is an excellent article to troubleshoot your printer when you have streaked or faded prints, prints without black or other colors, prints with cloudy or blurry text, prints with streaks of ink or smear and many other problems.

    http://support.HP.com/us-en/document/c01675472

  • Re: HP Photosmart 6520 printer. Black ink will not print. Other OK. Tried the new cartridge and same problem

    I'm having the same problem. I ran the cleaning steps. I tried to lead the cartridges. I bought 2 black cartridges and both do not work. I've even used up my color ones do all the tests. Help please. I need my printer for school!

    Hi @ginim,

    Welcome to the HP Forums. I understand your printer is not printing black ink, and I would like to help. Please start with the procedure described in the following document; Printer prints a blank Page or do not print black or color ink for the HP Deskjet Ink Advantage year...

    If you have performed all the steps in the document above and the problem persists, not one of HPs, my personal recommendation is to use the solution put forward in the next video.  I suggest you only do this if the printer is out of warranty; How to fix an HP, not for printing black ink and lack of color printer

    In view of the comments, it seems that this will help you

    Even if the printer is maybe more under warranty, if the problem persists, HP may be able to offer something. Perhaps, they may offer you a discount on another model. What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

    Step 1. Open the link: www.hp.com/contacthp/
    Step 2. Enter the product number or select Auto detection
    Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
    Step 4. Scroll down and click on: contact HP options - click Get phone number

    File number and phone number are displayed.

    Since you just bought the printer you need to know, HP printers usually have a warranty of 1 year from the date of purchase, you can check the warranty using the following if you wish; Guarantee cheque.

    I hope this helps.

    If this resolves the issue, please let me know if we can help others who may be faced with the same problem.

  • Black ink will not print

    I ran my V305 printer black ink cartridge dry and then replaced by the Dell Series 9 cartridge.  He ran to the alignment page, but no black ink printed and I got the 'alignment error remove tape' message.  The display shows that the cartridge is full.  Thought maybe it was a faulty cartridge, so I installed a whole new other black print cartridge.  The same problem.  Can I do to solve this problem?  Anne

    Anne,

    If you unplug the printer from the wall and remove the brick of power for 60 seconds, this will reset the error messages that the printer. I would then plug everything back in.

    Turn on the printer.

    Open the printer (power on) and remove the Dell Series 9 black cartridge and then reinstall it. I then remove the Dell Series 9 color cartridge and reinstall it. Now, close the printer, and it will print an alignment page.

    Error messages?

    Print Cartridge black = Black (left) cartridge = color (right side)

    photo cartridge = cartridge black (left side) = color (right side)

    Dell Series 9 ink cartridges have a sensor to them that cannot be reset. Article on Dell ink cartridges filling.

    Dell Series 9 ink cartridges can be purchased at Staples, Wal-Mart or any Dell website.

    It is possible to get an ink cartridge Dell Series 9 with a bad sensor. I would take these to the place of purchase for a replacement.

    Rick

  • HP6520 ALL IN ONE PRINTER: BLACK INK WILL NOT PRINT

    I TRIED ALL THE PROPOSED SOLUTIONS.  NO WORK FOR ME.  I HAVE TRIED SEVERAL TIMES TO RUN THE CLEAN CARTRIDGE HEADS.  SAME RESULT (WASTED A LOT OF VERY EXPENSIVE INK IN THE PROCESS).  ANOTHER USER HAS SUGGESTED TO USE SOLVENT TO CLEAN A CLOGGED INKJET PORT.  I DIDN'T KNOW WHERE REPRESENTATIVE HP APPROVED THAT.  THE PAGE OF DIAGNOSIS THAT PRINTS AFTER HAVING CARRIED OUT THE SYSTEMATIC CLEANING HEAD PRINT BLACK TEXT, BUT THE BOX FOR BLACK PRINTING IS TOTALLY WHITE.  IS THERE ANOTHER SOLUTION TO TRY?  Help!

    The printhead on the HP Photosmart 6520 is not designed to be removable by the user.  While you can find messages with information on the withdrawal of the printhead for soaking, it's really not recommended.  If you decide to do this don't forget to read the entire thread, these discussions often end with a printer damaged due to damage or damage to the encoder system, electrical connectors which can make the printer unusable.

    You may have already taken the steps of troubleshooting in the paper here, if not go through each of them in order.  Check the vents on the black print cartridge and that it sits correctly.

    If the above does not solve the problem you could try manually to clean the printhead, as described in the post here for a different but similar printer.

    Note that the printer uses a mixture of color and black inks to print a diagnostic page.  This is so that the information can be read even if black or one or more colors do not work.  Although it may seem from this page your black works that is unfortunately not.  You can simulate this by selecting "Photo paper", as the media type in the driver, it would force the printer to use the same color ink to print black text.

  • Black ink will not print on Photosmart Premium C309a

    The printer works fine until last night.  The last printed page has been very weak, couldn't read.  Black ink levels are fine and still print color ink.  I ran HP diagnostic test and it said that there is nothing wrong with the printer.  Any suggestions?

    Found a link to another post in the forums with the same title as this one.  Follow the instructions to remove the print head and cleaning and soaking in hot water.  After 5 minutes of cleaning and rinsing all works well now.  Ignore the post above about changing the color settings in the printer preferences.

  • Feeling like 120: Want 120 black ink will not print

    I'm having exactly the same problem that stcmeo had on 22/04/14; the black cartridge is not printing. Print quality diagnostic shows the black box of the void. I realized all the suggestions made to stcmeo, including a reset, but nothing helped.

    In this case I would certainly recommend call to HP for a replacement. List of the telephone numbers below...

    http://welcome.HP.com/country/us/en/wwcontact_us.html

  • HP Officejet 4620 - black ink will not print.

    I read through the blogs on this and it seems that others have encountered the same problem I'm having.  It is said that my warranty was up in September 2013.  So, I'm not sure where to go from here.  I was hoping someone HP might be able to help me?  I replaced the black cartridge with a genuine HP cartridge and run all the diagnostics.  I really like this printer so, I hope there is a solution to this problem.  Any suggestion would be great.  Thank you!

    Hey, Ciara!  I wanted to just call with you again on this... any other ideas?  I really want to throw this printer, but it is of no use to me now because it will not be printed.  I hope that there is some kind of solution... I really want to buy anothher impression just after more than a year with this one.  Thanks again for your help!

    Amy

  • Black ink will not print Photosmart 5510 b111a

    I read all posts CIHI and I've tried everything suggested except you get out the printhead, I do not think it entirely.  I tried aligning and cleaning several times, at least 5.  I have manually cleaned the contacts as well.  Still no black.  the colors are very well. I tried a new cartridge, the same thing.  Any ideas?

    After on the phone for 39 minutes... It's a hardware problem 4 months out of warranty. They said that this happens often. I was offered an upgrade to a 5520, because it uses the same ink I have... for 81,99. I can buy a new one for 99 at best buy. HP did not move on the price so I didn't say thank you. I'll go buy another printer elsewhere. Probably another brand... Oh, btw, it was for a reconditioned model may be used

  • Photosmart 3310 - black ink will not print

    I replaced the black cartridge twice. All other color cartridges are full.

    Self-test report prints a few small black lines of points, and all the colored boxes are OK.

    Properties Print/print a test page shows the right Windows logo, and still some faint black lines.

    I did a clean print head, no change.

    Help!

    Found the answer here:

    http://www.fixyourownprinter.com/forums/inkjet/55519

  • HP Officejet 6500 ink cartridge 920, Vista - alignment failed, black ink does not print

    I went through the diagnostic process because my printer gives me a view of alignment failed and my black ink will not print.   It is established that I need to replace the print head.  Is it complicated?  What should I do when I need the printer/fax every day?  I have no time for that computer to be down for a day, and even less for as long as it takes to get the part here and replace it myself.  Or worse, if I send to HP to have the work done.

    Replacement of the print head is not complicated, it can be done in 5 minutes.  Before doing this, you could be sure that the ventilation openings are not connected and you might try to soak the printhead as shown here.

  • HP Photosmart Premium Fax e-Al: black ink does not print

    Black ink will not print. The cartridges has changed three times. No luck. All other colors work very well.

    All you can do now is to search on Youtube.

    https://www.YouTube.com/results?search_query=HP++C410a+PRINTHEAD

    Try here for answers.  Otherwise, the printer is history.

  • 7520 e-all-in-one black ink does not print

    Black ink will not print.  Tried to clean it. Replaced by the new cartridge. Other colors are fine.  Picture is fine.

    The here document has troubleshooting which can help solve the black does not print on your Photosmart 7520e.  Don't forget to check the vents, as shown in the third stage of six, solution.  If the above does not resolve the problem, the message here can help.

  • Photosmart D110a: installed the new HP black ink cartridge and now the black ink does not print

    Just installed a new print 60xl cartridge to replace the one that was being ink. Now the black ink basically does not print. I cleaned the cartridges 4 times and run all Diagnostics pages. The black prints just a small piece of the upper part of the letters on the pages of diagnostics and in grayscale on the test pages.

    Hello!
    Welcome to the HP Forums, I hope that you are @janmacwill,

    I saw your post on the black ink does not print your Photosmart D110a and I wanted to stop making you share my suggestions. See the link below to solve the problem and if the black still does not print, contact HP (below) to see about a replacement unit.

    Printer prints a blank Page or doesn't print black or color ink for the printer series HP Photosmart e-All-in-One (D110a and D110b)

    If you have trouble, let me know and I'll do my best to help.

    Hit the "accept as Solution" if we reached a solution and the "thumbs up".

    to say thank you for my help.

    Have a wonderful day

    HP technical support are available by clicking on the following link:

    http://h22207.www2.HP.com/us-en/?openCLC=true

    (1) once will open the support page please select the country in which you are

    located. Then enter your model of HP on the right number.

    (2) then choose the 'Contact Support' tab at the top and scroll down to the

    bottom of the page "HP Support - Contact" to fill in the form provided

    your contact information.

    (3) Once finished, click the "Show Options" at the bottom right.

    (4) Finally, scroll to the bottom of the page and select ' Get phone

    number. "A file number and telephone number will now fill for you.

Maybe you are looking for