No 8600 Fax - connection of 4 pins 2pin vs?

My new 8600 worked fine print, copy, scan.  But I can't get the fax to work.  He composed, it connects and then nothing happens.  He will not receive in either.  The sender told me it sounds right and then stops.

The online help is said to be sure to use the cord 2pin-2pin, but it is not long enough to connect to the wall outlet.  I searched a long cord 2pin-2pin and no one wears them.  Is this problem of "pin" the source of my problem or is this something else?  If so, can I just go out and cut the two outside pins on a 4-pin cord that does not reach the wall socket?

Hi n3carolina,

Follow the steps outlined in the document below.

Tags: HP Printers

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