No access to Windows 7 after updates

I turned on my computer and he does a lot of automatic updates and when the computer has restarted after the updates, I can't access to Windows 7. The computer displays the screen with the icons for the three different users defined (myself, my wife and guests), but when I click on an icons of the screen goes black for a few seconds and returns to the screen with the icons, not on the desktop.

Hi Alvaro,

Thanks for posting your query on the Microsoft Community.

I suggest you to consult the below thread and see if it helps you to solve the problem.

Screen flickering and problems log on Windows 7 after installation of updates

If the problem persists, I suggest that you want to run auto repair with installation media and see if it helps you repair system files or not. For the execution of the task, I suggest you to try the steps below and see if it helps.

Method 1: When you use the recovery environment (Windows RE) to troubleshoot startup issues, first try the Startup Repair option in the System Recovery Options dialog box. If this does not resolve the problem, or if you have additional problems manually, use the Bootrec.exe tool.

Because you cannot start the computer, you may need to create a bootable Windows installation media, and then do an auto repair, and if this does not help then you try to restore your computer to the previous date.

Note: When you use system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.

If you are using Windows 7 then the link provided below might help you to download and create installation media.

Download Windows 7 Disk Images (ISO files)

Method 2: If the problem persists, try to rebuild the BCD by using the Bootrec.exe tool. To run the Bootrec.exe tool, you must start Windows recovery environment (Windows RE) . To do this, follow these steps:

  1. Place the Windows 7 installation disc in the disc drive, and then start the computer.
  2. Press a key when you are prompted. Select a language, a time, a currency, a keyboard or an input method, and then click Next.
  3. Click repair your computer.
  4. Click the operating system you want to repair, and then click Next.
  5. In the System Recovery Options dialog box, click command prompt.
  6. Type Bootrec.exe, and then press ENTER.

See the following link for more information:

How to use the Bootrec.exe tool in the Windows recovery environment to troubleshoot and repair startup issues in Windows

http://support.Microsoft.com/kb/927392

Method 3: If after performing the above steps, you are able to start the computer and access the desktop then try to Uninstall KB3097877 update if it is installed, and then reinstall it.

Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

Tags: Windows

Similar Questions

  • Cannot connect to Windows 7 after update November 2015

    After you install updates to windows on November 11, 2015, my system rebooted when prompted to and loaded windows up to the login screen.

    I have 2 accounts of users set up. A as an administrator and as a user with limited rights.

    I also have 6 machines which are all set in the same place that received updates.

    6 ALL now act in the same way.

    After selection of the user, users icons disappear just but normally at this point the password box comes upward, but after the update, the screen goes back only to the icons to logon.

    I tried safe mode, safe mode with networking, safe mode with command prompt and the ability to load the last known good configuration, but ALL have the same result, back in the log on screen.

    I use a VPN client mobile net movement, but I called the support for the net movement and they indicated that this is not a problem of netmo.

    I tried the default bios settings also.

    I don't have any ISO on USB, they are mobile units with no DVD. So I can't do a restore from the DVD system but could flash player if I had a.

    What was in this update and how to resolve this short of blow HD?

    All 6 machines do exactly the same after MS Updates, it is a problem of update.

    After a whole day troubleshooting, the following fix worked for me. Had to start by using a windows installation disc 7 to access command prompt and remove the package "KB3097877". Still called Microsoft, which offered to help "intensify" my problem if I paid $150 for a subscription.

    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-update/Windows-7-login-problem/51685076-e39f-42DE-B265-ca109ecfbd82?page=2

    Good luck!

  • Cannot connect to Windows 7 after updates

    That's what I'm left with after updates ran Friday:

    • All accounts are locked (including facial recognition). Clicking on a user comes back to the same screen without ever asking for a password. It's as if all the accounts have been disabled.
    • Try to get to the command Mode prompt course taking me in the Safe Mode GUI log in the page with the same behavior.
    • Try to go to the "last good known Configuration" does exactly the same thing.
    • Recovery disc does not work.
    • Reset system known as the recovery partition is corrupted (this is an OEM Toshiba installation).

    Any suggestions? Since I can't go to the command line... It is extremely important that I again have access soon.

    Hardware information: Stock Toshiba Satellite A505-S6030

    You can try restoring the system as follows:

    1. Set your BIOS so that it uses the DVD drive as its primary boot device.
    2. Start the computer with your system repair CD. If you do not have one, ask a friend to burn you through the control panel / backup and restore. It takes less than five minutes.
    3. Press a key when prompted to boot from the CD.
    4. Select 'PC Repair' in the menu.
    5. Select 'Repair' when prompted.
    6. When you are prompted, select System Restore.
    7. Configure Windows to a point before the update on Friday.

    Since your recoery partition is now useless, it is essential that you create an image of your installation and store it on an external drive. Do this after you fix your current problem.

  • Satellite L500 CTRL + left click does not work in Windows 7 after update

    Hello
    I have a Satellite L500 running Win 7 64 bit. I have recently installed the latest windows updates and you've probably noticed that I can no longer select multiple items by holding the CTRL key and clicking on the left. This applies to files in Explorer, but also emails in outlook. When I try just hangs for a few seconds, but is unable to select multiple items. Someone else has encountered this or have any suggestions for healing?

    It is nothing lost in trying this Vista solution since there is no registry hacks etc [you cannot use keyboard shortcuts to select multiple items in Windows Explorer after installing some applications on a Windows Vista-based computer: http://support.microsoft.com/kb/934548/en-us]

  • 'open with' access lost Windows Apps after the last update of Mac OS

    It seems that the last Mac OS update has broken something with VMWare Fusion. Before I could right-click on a file in the Finder and the menu 'Open with' include all appropriate applications that have been installed in my different Windows VMs.  Now, the menu is empty and I have to run the application in Windows and open the file of the application.  As you can imagine that it's boring and tedious.

    Has anyone else experienced this problem or does anyone have a solution?

    Thanks in advance.

    Carl

    Sorry,

    If this is the case, you can repopulate windows applications on your Mac in two ways app folder as far as I know.

    (1) via the mode of the unit: VMware KB: applications Windows Add to Applications folder on your Mac using VMware Fusion

    2) from the Virtual Machine settings > default Application

    (a) re - enable (disable and enable) Windows applications run the Mac application folder

  • Desktop.ini on desktop windows 7 after update FF17.0

    2 updates (quicktime)
    Popup in FF for the update to 17.0
    After auto update at 17:00 FF icon desktop.ini appeared on the desktop and can not get rid.

    I have Norton Inet Sec 12-day.

    How to get rid would be nice

    Thank you

    You see probably the desktop.ini file that stores the office properties in Windows because you have turned on see the hidden files and folders.

    In the earlier version of Windows (XP?), it was possible to hide the .ini desktop in this case, but Vista and later to show them.

  • Access keys stopped working after update Win XP on Portege M200 and M400

    After having invited to do, I recently upgraded to Windows XP two my Portege m400 and m200 notebooks.
    Since then, I've noticed as hotkeys that i.e. Fn + F1 - F12 has stopped working.
    Outside the windows updates, I only use and change a lot on the m200 so I am sure this has to do with the Xp updates.

    Can someone help me restore the m200 and m400 hotkeys?

    Hello

    Try reinstalling the common module for Win XP edition filed.

    The common module for Poretege you can find on the European driver Toshiba page:
    Laptop-> Portege-> Portege M Series-> Portege M400

    The common module for Portege lies in
    * ARCHIVE *-> Portege-> Portege M series-> Portege M200

    Welcome them

  • Cannot connect to Windows 7 after update

    I have Windows 7 Home Premium installed on my Dell Inspiron desktop computer. The other day, I installed a few important updates from Windows Update. I decided to restart the computer and it says stop then I did on my xbox while you wait for reboot. After maybe 15 minutes I noticed the screen was the same and the computer restarted ever. The circle animated on-screen icon was more moving. I left alone for a while longer without change. I restarted the computer and noticed that it took much more time to start. Finally, I would like to get to the windows logo screen where the logo moves. The logo suddenly freezes and stays that way. I started in safe mode, and he says that recent updates have not succeeded and it was back the changes. I'm still not able to log in. I can boot the system in safe mode, but it does not recognize my mouse and my keyboard to use. I can not even find my OS drive to use. I am very frustrated. I've had this computer for only a few months. Any help would be greatly appreciated.

    You can probably fix this by using the system restore. Here we go:
    1. keep tapping F8 during the first phase of startup.
    2. select Repair from the menu.
    3. Enter the administrator password when you are prompted. It is often empty.
    4. When you are prompted, select System Restore.
    5. set Windows to a point before this problem occurred.

    If steps 1-3 does not work, you can do instead:
    1. put your BIOS so that it uses the DVD drive as its primary boot device.
    2 start the computer with the Windows 7 repair CD or with your Windows 7 installation DVD.
    3. Press any key when prompted to boot from the DVD.
    4. When you are prompted, select System Restore.
    5. set Windows to a point before this problem occurred.

  • Vista Windows slow after update

    I recently installed all new updates for windows vista (Home premium 32) and after that, my computer got real slow (for example start-up took about an hour)... Is it possible to fix this without reinstalling windows?
    Thanx

    Gabriela

    Hi gabriela86,

    Thanks for posting a response to answers.microsoft.com

    Instead of re - install Windows, why not try using the boot minimum process to refine and isolate what is causing the slowness of the system, be it a program or a service.

    Here is a link to troubleshooting with the boot process.  Try step 1, and then see if you encounter the problem, otherwise go to step 2 and so on and so forth until the issue is isolated when it is isolated post causing the hang up in the forum and we you search with you.

    After the diagnosis is made, please make sure to follow step 7 in the boot process to ensure that you have your system booted to a Normal State.

    Starting in MINIMAL MODE troubleshooting section: http://support.microsoft.com/kb/331796

    Thanks again for posting on the forum.  Please let us know on this issue so that we can help you.

    Kind regards

    Debbie
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Access to Windows or Microsoft Updates site Web

    I can not access automatic updates, microsoft update, windows updates. I get the error: [error number: 0x80072EFF].

    hawa11,

    In addition to the information requested, try these troubleshooting of beginning steps and let us know the results from them.

    Clean boot your PC, and then run Windows Update.

    Reset the Windows Update components

    Perform operations of KB883825

    Mike - Engineer Support Microsoft Answers
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Windows restarts after update today!

    I am running in SafeMode right now and the operating system still collapsed. What is happening is a few minutes after logging in to my user account (I'm admin), I see a blue dump screen and then Windows restarts.

    I will now try to restore before the update (it was 4) and come back. I hope someone has some info...

    Vista Home Premium on a Pavilion dv6 notebook.

    Thank you.

    In addition to the system restore to remove update, try this.

    Also change the update settings to identify the problem of update.

    Click Start > right click on computer > properties > Windows updates down the lower left corner > updates installed in the lower left corner in the next window

    > then click the one that you don't want > uninstall will appear at the top > uninstall it.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    In addition, on the page where you clicked "Installed updates", click on change settings at the top left corner it

    > Change update settings in the next page of AutoUpdate to "check for updates but let me choose etc" > OK ".

    When you take a look at pending updates, you can either download/install them one at the time, namely the update causing you problems.

    > or if you do not need an individual > right-click on > UAC prompt > hide it

    See you soon.

    Mick Murphy - Microsoft partner

  • Home PC will not boot Windows Vista after updating sound card drivers.

    Okay, so I built a brand new pc last night. A worked like a charm, perfectly executed and all. Installed a new sound card, opened it and a few minutes put in my computer, install the drivers and had it works perfectly. Windows loaded perfectly, no problem at all anywhere. Then I'll update the drivers for the sound card, a large download but he finished. He was trying to install the drivers, then while he was, I've been on google chrome on facebook and then randomly, I lost the internet connection. My receiver wifi for my computer was fine and turned on and running great, but for some reason any my computer does not pick up a signal even if all my other devices don't. When the drivers have been installed and the updates are finished, I rebooted my computer.

    Problems from there. I turned the computer back and tried to boot windows, but computer science got to the vista loading screen and then resets. He made several times. So I tried to boot into the last known good configuration. I spent the loading screen, then a flashed blue screen with a bunch of words and he said something along the lines of "Windows has encountered an error", but disappeared in literally one second about. Then the computer shuts down. Since then whenever I try to start in windows, I don't yet get to the loading screen, any choice I use to try to start in windows, no work. When I choose one my computer just is a black screen. It loads the bios very well and everything works great but the OS is the question.

    Any suggestions?

    Startup Repair.

    Startup Repair is a Windows Recovery tool that can fix certain problems, such as missing system files or damaged, that might be preventing Windows to start.

    http://windowshelp.Microsoft.com/Windows/en-us/help/f768809f-ED90-415f-a83f-89b42108b3551033.mspx#EFF

    Startup Repair: frequently asked questions
    http://windowshelp.Microsoft.com/Windows/en-us/help/5c59f8c1-b0d1-4F1A-AF55-74f3922f3f351033.mspx

    See if you have any installation DVD.

    Windows Vista download Recovery Disc
    http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

    Have you tried running your machine in the Windows environment?  If you have an installation DVD that you can start (or an option of startup repair via the F8 Safe Mode screen), try running the command prompt, among the options provided when you walk down the path of the Startup Repair. Do not perform the Startup Repair, just pick up and go to the option to the command line (from to choose a recovery tool dialog box) and try to run Chkdsk C: /r from the.

    How to use the command prompt in the Windows Vista recovery environment
    http://www.bleepingcomputer.com/tutorials/tutorial147.html

    You can even try a restore of the system of this environment.

    With the help of the restoration of the system to Windows Vista recovery environment
    http://www.bleepingcomputer.com/tutorials/tutorial142.html

    How to use system restore to log in Windows Vista when you lose access to an account
    http://support.Microsoft.com/kb/940765/

  • Access problems Windows 8 after his awakening mode standby

    I recently bought a VAIO DUO with Windows 8 Pro. I have transferred all my files from my laptop previous to the new, changed the permissions and everything works fine.

    However once the laptop enter mode 'sleep' and then is resumed, I can't access all files copied from my previous laptop! All permissions and ownership is identical to any other file for which access is fine and perfectly just.

    I don't know what is happening and how I can solve it, and as I can't find anything on the Internet.

    Any ideas how I can solve this problem, because it is annoying and requires a reboot to access the files again!

    Thank you in advance.

    John

    I finally found what has created the problem. It's Intel Anti theft on my laptop. It seems that after waking up from his sleep, Intel to think your laptop is stolen and locks... encrypted files even though you can synchronize with the central web console.

    I got rid of encryption and now everything works fine.

  • First elements monitor window broken after updates

    I recently installed Adobe several "updates" but am still under first elements v10 (on Win 7 64-bit).  Now the application refuses to update the monitor display window. Also, the display of the preview window seems to be broken. When the "reading" of the film, the timeline pointer moves and audio, but the video display is static.

    I can move the pointer of the timeline to a specific point and click in the monitor window and it will display a static image that reflects exactly the point in the timeline panel, but will not update with playback.  I can manually move the pointer of the chronology and the monitor display will be updated, but only within the same "clip" that the monitor has been activated in. Moving an adjacent clip or still picture and the screen does not refresh.  Does anyone have an idea what has broken or how to fix it?  Frustrating after many hours spent editing a feature film before the 'update '.

    Thanks in advance!

    hipeakman

    What video/graphics card your computer use? If it's NVIDIA Ge Force and his version of the driver is up to date, it's your problem that cannot be resolved.

    There is a serious problem specific to the first 10 NVIDIA GeForce items requiring the use of a version of the NVIDIA driver may 2013, not the version of the updated driver.

    See the following for more details on this.

    First Elements ATR troubleshooting: PE10: NVIDIA video card Driver Roll Back

    If it is as I suspect, ex-driver work may have been automatically updated with the latest version. Your hope of recovery is to find the older having previously worked driver still on your computer and replacing the new driver with the former.

    If your computer does not use a card NVIDIA GeForce, then we'll go after other ways of solving problems.

    Please consider and provide more details.

    RTA

  • Satellite C875: Changes in Windows recovery after update to 8.1 Windows

    For days now with no success, I tried to update Windows 8 (64-bit) for Windows 8.1 a Satellite C875-153 (PSCBCE-03H002FR)
    I open a new thread as none of yarns available on this forum helped me, or my research on the web.

    * 1 error *-I have ' sort of ' figure is:
    -> * 8.1 Windows update fails with error 0xC1900101 - 0 x 30018 *.

    I followed all the steps, in the proper order, this guide from Toshiba, but it did not help to resolve the error:
    http://www.Toshiba.EU/innovation/generic/windows8_1-upgrade-stepbystep/

    I then followed the recommendation of this thread and has been 'temporarily' able to update OS Win 8.1:
    http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?MessageID=296594

    Step that worked for me was to remove the network cable during installation windows 8.1 as suggested by user "RandyRoberts".

    * 2nd error: *.

    *-> Windows 8.1 hangs and the system has attempted to restore changes to Windows 8 *.
    By disconnecting the network cable, I was able to complete the update of Windows 8.1 and run it temporarily.

    As soon as I reconnect the network cable and reconnect on the web, the computer crashes and restarts.
    I guess Windows 8.1 strives to check license status and then refuse to turn it on.
    Windows ends up trying to restore changes and back to Windows 8.

    He hangs on reboot and refuses to recharge the previous operating system (Windows 8), leaving me on a screen with the options of couple. At this stage, I can only get the picture of the plant to be able to restart the system.

    These measurements were made on an OS freshly reinstalled with no additional software.
    All updates and the steps have been followed and recheck several times. I'm runnning last BIOS available.
    I have already backed up all my data and burned the recovery disks.

    Thanks in advance for any help and suggestions.

    Hi GROM

    I suppose that you think and also read this thread:
    http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=74631

    the harrie_1 user could update the Win 8.1 and the update procedure went well.
    I put t know exactly why of workaround does not work in your case, but I recommend you start the process once more and follow the update as described by user harrie_1

Maybe you are looking for

  • Pavilion dv7: recovery does not completely end

    Replaced the bad hard disk 750 GB with a 500 GB hard drive.   It cannot make recovery because the new disk is smaller than the old disk, make itself a 'Factory Reset'.  All recovery disks are read without problems.  Once I hit the button continue, th

  • problem with solitaire spider

    I just installed windows 7 and it is great, I have a problem, when I go in lonely spider and to start to play ths screen begins to blink, it's as if it was costantly refreshing everything works fine, any idea please

  • Installer in the installer

    Hello I'm looking for a mechanism create an installer where several another installer can be placed on the inside and leave the parent installer offers me to pick them. I hope that these mechanisms are possible in LabVIEW. Please help if anyone has k

  • cannot find product information or version

    After the computer starts, I get a window that says: cannot find info product or version it comes to my computer from my deceased aunt.  I have not purchased records.  I hope I won't need them.  I have used the PC for many years and hope to continue.

  • Error 1935. An error occurred during the installation of Assembly 'Microsoft. VC80. OpenMPLtype = "win32", version = "8.0.50727.42.

    Error 1935. An error occurred during the installation of Assembly 'Microsoft. VC80. OpenMPLtype = "win32", version = "8.0.50727.42", publicKeyToken = "1fc8b3b9a1e18e3b", processorArchitecture is 'c86 '.  This is the error that I get trying to install