No Audio/Sound - Windows says that I have no hardware.

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• My wife tried to update firefox and since then it will not open. When I click it a window appears and says that I have to finish the upgrade a previous version by restarting. When I reboot nothing changes.

  My wife tried to update firefox and since then it will not open. When I click it a window appears and says that I have to finish the upgrade a previous version by restarting. When I reboot nothing changes.

  If the files have already been downloaded, then delete the files in the folder updates\0 and updates.
  
  You can also remove active - update.xml, or even updates.xml (stores the history of update).

  • http://KB.mozillazine.org/Software_Update (Update works not properly)

  C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
  (%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)
  

  Do a cleaning (re) install and delete the folder of the program Firefox (C:\Program Files\Mozilla Firefox\).

  Download a new copy of Firefox and save the file to the desktop.

  • Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html

  Uninstall your current version of Firefox if possible.

  • Do NOT remove the data of a personal nature when you uninstall the current version or you lose your bookmarks and other data in the profile folder.

  Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

  • It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.

  Your bookmarks and other profile data stored in the Firefox profile folder and will not be affected by a relocation, but make sure that you do not select delete data of a personal nature if you uninstall Firefox.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox
  • http://KB.mozillazine.org/Profile_backup
  • http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

• When I try to update to Firefox, I get a window saying that it cannot be loaded because I don't have all the necessary permissions. What do this mean and what do I do?

  When I try to update to Firefox, I get a window saying that it cannot be loaded because I don't have all the necessary permissions. What do this mean and what do I do?

  If he has problems with the update or the permissions then simpler is to download the full version and trash the version currently installed to do a clean install of the new version.

  Download a new copy of the Firefox program and save the file on the desktop DMG

  • Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
  • Trash the present application Firefox to do a clean (re-) install
  • Install the new version you downloaded

  Your profile data is stored in the Firefox profile folder, so you will not lose your bookmarks and other personal data.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox

• Windows Update says that I have updates ready to install but there is nothing there

  Windows Update says that I have updates ready to install, but there is nothing there.  It shows the latest updates could not be installed, but I can't pull it up in the history either.  It seems frozen.

  * original title - Windows Update says that I have updates ready to install, but there is nothing there. It shows the latest updates could not be installed, but I can't pull it up in the history either. Seems frozen.*

  Hi HelpMe1945,

  Thanks for the update. We recommend that you download and run Microsoft fix and then install updates.
  See code error '0 x 80070646', '646', or '1606' when you try to install the Office updates

  Very important: Modifying the registry incorrectly will cause serious damage to the computer. Back up the registry until you make changes.
  See how to backup the registry

  Visit our Microsoft answers feedback Forum and let us know what you think.

• My XP VM is enabled but the backround becomes black and and the internet comes up saying that I have to upgrade to windows 7. What to do.

  Hi all

  I have a virtual xp machine but the backround becomes black and and the internet comes up saying that I have to upgrade to windows 7. What to do.

  It is activated

  What should do

  Danbot 1

  Hi Danbot 1.

  Your Windows XP question is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the IT Pro TechNet public. Please post your question in the forum TechNet for assistance:

  http://social.technet.Microsoft.com/forums/en-us/w7itprovirt/threads

  Hope the helps of information.

• "Windows services Centre" call by saying that I have a problem with my internal security system

  Hello

  I received a phone call from 'Windows Service Centre', James Henderson, employee of 406-235-1159, phone number #7098 (Yes, that's an indication 406 and 416 - which is one of the reasons why I'm suspicious), but gave a speech in Mississauga (Ontario), saying that I have a problem with my internal security system and even if www.ammyy.com I need to talk to the technician to solve this problem. I do not trust him and hang up, but called the number, responded to the same person (as he had an Indian accent with a lisp in addition to this) and he said that Joseph and not James!
  Scam or what? Thank you

  It is a scam! Who is becoming extremely common and was even on the news in some places. As long as you don't give them any personal information, you should be fine. Should they call once again, simply hang up.

  See the recent thread below for more information; Shenan Stanley and the spirit of the messages contain very useful information:

  The call tech support?
   http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-system/tech-support-calling/3a07ee4a-cb7c-4F6E-bfa2-5f7067346859

  The links below contain excellent information regarding this and other scams:

  Avoid scams to phone for tech support
   http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Avoid scams that use the Microsoft name fraudulently
   http://www.Microsoft.com/security/online-privacy/msName.aspx

  The site ammyy.com offer legitimate a service to help users to connect remotely to other computers; the crooks simply operate these services. This is the first time I have heard of this site, seems most of the fraudsters a different use.

  Kind regards

• Installed Windows XP edition and then tried to turn on but got a screen saver and a line saying that I have to go to Microsoft to activate.

  Installed windows xp edition and then tried to turn on but got a screen saver and a line saying that I have to go to Microsoft to activate... Impossible to get anything on the screen to get the net... HELPPPPPPPP and yes I'm on my laptop on the net while

  original title: need help...

  Hello

  You can check this link:
   
  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 (http://support.microsoft.com/kb/322756/) how to back up and restore the registry in Windows
   
   
  You are prompted to activate Windows XP or Windows Server 2003 every time that you start the computer
  
  http://support.Microsoft.com/kb/312295
   
   

• I am trying to install itunes on my computer and it says that I have windows xp SP2? I don't understand not and what I need to do?

  I am trying to install itunes on my computer and it says that I have windows xp SP2? I do understand not wha8t do I do?

  Hello

  you don't say what operating system you have after referring to xp sp2

  Follow the information from apple to the link below

  Remove and reinstall iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  http://support.Apple.com/kb/HT1923

  Remove and reinstall iTunes, QuickTime, and other software components for Windows XP

  http://support.Apple.com/kb/ht1925

  and or ask for their support of itunes

  http://www.Apple.com/support/iTunes/

  Also try the discussions of apple itunes

  http://discussions.Apple.com/category.jspa?categoryID=149

  If you have xp ask in the forums of xp

  Here is the vista forums

  Try the forums xp on the link below

  http://answers.Microsoft.com/en-us/Windows/default.aspx#tab=4

• When you try to edit my Adobe document, a window appears which says that I have to use Adobe LiveCycle Designer to change.  Why is this and can it be corrected?

  When you try to edit my Adobe document, a window appears which says that I have to use Adobe LiveCycle Designer to change.  Why is this and can it be corrected?

  It used to be delivered for free with Acrobat Pro, but amy either. You have now

  you have to buy separately.

• trying to print from quicken and I get an error message that says that I have to be in the mode of administration and run restore pdfdriver.ba

  I try to print from quicken and I get an error message that says that I have to be in the mode of administration and run restore pdfdriver.bat.  I don't know what is a mode of administration, nor I know what is a pdfdriver.bat. Can anyone help?

  Hello

  1. what operating system do you use?

  2. what web browser do you use?

  3. have you made changes on your computer?

  4. What is the brand and model of the printer?

  5. are you able to print from other applications?

  When a printer is installed, members of the Administrators group on the computer are given permission to manage the printer by default. If you have an administrator account, you can probably change the printer properties. Otherwise, you must obtain permission to manage the printer before you can change the properties of the printer.

  Method 1:

  If you are using, I suggest you send the link to learn how to open a session as an administrator.

  How can I connect as an administrator?

  http://Windows.Microsoft.com/en-us/Windows7/how-do-I-log-on-as-an-administrator

  Method 2:

  I also suggest you to see link and check.

  Error when printing to a PDF file: PDF driver is not found

  http://Quicken.Intuit.com/support/help/error-when-printing-to-a-PDF-file--the-PDF-driver-cannot-be-found/GEN82191.html

  Cannot print from Quicken

  http://Quicken.Intuit.com/support/help/not-able-to-print-from-Quicken/GEN82237.html

• why every time I update microsoft Silverlight on my mac netflix always says that I have to upgrade?

  ##starlight = Silverlight

  OK, so I just netflix and I went to watch TV instantly on my mac and it says I must upgrade microsoft starlight. so I've updated and went through the installation process and I went back to netflix it always says that I have to upgrade. what went wrong!

  Help, please!

  Hi Tyler K,.

  What version of Windows you are running on the computer?

  This problem can be caused due to the broken Silverlight installation, consult the steps mentioned in the link below to fix this problem:

  How to manually clean a broken Silverlight installation

  http://blogs.msdn.com/b/rpomeroy/archive/2008/06/10/how-to-manually-clean-up-a-bad-Silverlight-installation.aspx

  Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base.
  How to back up and restore the registry in Windows

  For more information, please visit the link below

  Known issues and limitations of Netflix in Windows Media Center for computers that are running Windows 7

  http://support.Microsoft.com/kb/977116

• MSE says that I have to run Defender in order to remove found threats. I can't launch the Defender, it keeps closing

  MSE says that I have to run Defender in order to remove found threats.  I can't launch the Defender, it keeps closing

  MSE says that I have to run Defender in order to remove found threats.  I can't launch the Defender, it keeps closing

  Suppose MSE wants that you run Windows Defender in offline mode (RDO), which is not the same as the defender of Windows that is installed on Win 7 and is disabled when MSE (and other anti-malware programs are installed.  Yes, it's very confusing.

  http://securitygarden.blogspot.com/2012/04/understanding-Microsoft-anti-malware.html

  In any case, see below for information about the RDO:

  You may need to use one or more of the following scanners in offline mode - you'll need to burn a CD using another computer and change the sequence of starting your computer to run the scan - instructions are provided with the links:

  http://Windows.Microsoft.com/en-us/Windows/what-is-Windows-Defender-offline

  http://www.BitDefender.com/support/how-to-create-a-BitDefender-rescue-CD-627.html

  http://www.freedrweb.com/LiveCD/

  http://support.Kaspersky.com/viruses/RescueDisk?level=2

  I hope this helps...

• While trying to install a HP printer, I get a window saying that a HKEY_CLASSES_ROOT\CLSID\ {etc} is missing.

  missing file

  While trying to install a HP printer, I get a window saying that a HKEY_CLASSES_ROOT\CLSID\ {etc} is missing. Download this missing file from anywhere?

  You must provide the rest of the message... but the short answer is to download the driver again installation package.

  Before you try to reinstall, make sure you have uninstalled all by following the instructions here: Article 1.

• I received a phone call from someone claiming to be windows saying that my computer has been infected.

  only, I was contacted by a person claiming to be windows saying that my computer has been infected and he called for help.  He hit me the windows and "R" key at the same time.  Then I typed in "eventvwr" and who showed me a list of some events with indicator red and yellow.  Then he wanted me to go back and enter "iexplore www.support.me", so he could fix my computer.  I became very suspicios and did not continue with his appeal.  Is it a hoax or someone really trying to help me?  Because I did not communicate with him, I feel that this is not a legitimate operation.  Thanks for your help.

  original title: telephone call from Windows?

  Hello

  It's a scam.

  Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  We have all the errors and warnings in our Event Viewer

  That's what you do if you never give them remote access.

  If you gave them remote access and you do Internet banking, contact your bank, explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  See you soon.

• Windows says that the license is already in use after that I changed my equipment

  Hello

  I have a built-in computer of Windows 8. I replaced a HARD with a new SSD drive. I did factory settings copy to the new SSD. The license key was transferred to disk, but windows says that it is already used by another computer. What should I do in order to restart my license or key what can I do?

  Thank you

  Maksim

  Press Windows + X then clickRun, and then type: slui.exe 4
  2. then press the ENTER"" key.
  3. Select your "country" in the list.
  4. choose the option "activate phone".
  5. stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
  6. explain your problem clearly to the support person.