No clips in project after not ingestion

Hello

So I swallowed a bunch of images in prelude. It went very well and has been verified to MD5. However, even after that multiple ingests, the location of project rest empty. Video files are fortunately copied on two hard drives, but what I can do to make them appear in the prelude and start logging?

Thank you!

Hi Barbora,

Sorry for your problem. It seems strage at first reading.

Are there opportunities you ingested files in the project Panel and not inside a trash can? If so, they would be visible in the project House only Panel.

You can ingest directly into a tray of selecting (opening) the tray in the front project Panel ingest or move the files in the project bin House Panel after ingestion.

Can you share the screenshot of the prelude after succesful ingest?

Also mention:

  • Version of the prelude help--> on Adobe prelude
  • OS version
  • This happens with all media files or a specific format? You can share files with a particular format in this case?
  • This happens in every acquisition or sometimes?

I hope it helps.

Thank you

mayjain

Tags: Adobe Prelude

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