No contact after the last update ID

Hej,

I hope someone can help me or has the same problem: I just updated the recommended 9.3.4 - but after that I couldn't use the ID button again, all my fingers didn't work and remove them I can't put another. The phone just instantly says that it does not work without even trying to 'read' my finger. It must be a software bug. All autour solutions?

Hmm... I saw this happen one or two times when people have 3rd party poster on their iPhone (after an update), because the firmware of the TouchID button does not recognize the hardware. You can try to reset your settings on your phone, but I don't think that is going to work. My best guess is to reinstall iOS through iTunes just in case your update screwed to the top of your TouchID.

To reinstall iOS:

(1) save your device via iTunes or iCloud (iTunes would be probably faster)

(2) go If you have forgotten the password for your iPad, iPhone or iPod touch, or your device is disabled - Apple supports

(3) scroll to halfway to the bottom of the page and go to erase your device with the Recovery Mode

(4) follow the directions

(5) after the clear complete operation, restore your backup that you made in step 1

If none of this works, you have to bring the product to a Genius Bar appointment. They run a quick diagnostic to test its reactivity. If it fails, you will need a new display, because the TouchID button is connected to the monitor.

Good luck! Weird question!

Tags: iPhone

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