no control center since the upgrade to ios 10

I have a 6 Iphone and my wife has a 6 s Iphone.

Both phones are unable to access the control center anymore.

Sliding the lower does not work now.

In 'Settings', on the lock screen and access in applications are enabled. I have reset all settings and it still doesn't work.

Hi there, alfredfromAussieland!

Thank you for using communities Support from Apple. From your post, I understand that you and your wife have difficulties to access the control center on your iPhone devices. I use Control Center frequently and know how convenient it is to control your phone through it. I'd be happy to help you find this feature!

Resetting all parameters is a great step in this situation. Since it did not help, I would recommend first tried two methods to reboot your phone listed in this article, in the order shown:

Restart your iPhone, iPad or iPod touch - Apple Support

If the problem is still not resolved, it may be necessary to perform a backup restore your iPhones and their restoration to the factory via iTunes settings.

Instructions on the backup on iCloud or iTunes can be found here: How to back up your iPad, iPhone or iPod touch

Instructions to restore the factory settings can be found here: using iTunes on your Mac or PC to restore the iPhone, iPad, or iPod touch

Once the restore is complete, configure each iPhone as new (meaning without your backups, at least temporarily) and check if you have access to the control center. If so, you can use the following article to restore your backups: restore your iPhone, iPad or iPod touch from a backup

Have a great day!

Tags: iPhone

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