no internet but not connected to the wireless router

I have 400 SL with windows vista installed.
Everything worked well for years, until a few days ago.
It is the symptom, and what I've done:
1. the laptop CAN connect to the wireless network, no problem, very strong, just signal has no internet.
cannot ping google.ca.
In network and sharing Center:
Computer---> network---> Internet
^                   ^
|                     |
Red Cross OK
2. all other devices (iphone, ipad, other laptops) can connect to the network and internet.
3 did a system restore on the eve of this stoppped working. always the same.
4A bought a wireless adapter, always the same. but it works fine on the other laptop
5 tried to set a static IP, subnet mask, gateway, still the same problem.
6. any other device can ping each other with the exception of this laptop...
7. the seller cordless tool is uninstalled (Lenovo connection management tool)
8 rebooted a million times between all the steps
9 safe mode with network has the same problem.
10 tried to use other wireless, still the same problem...
need help...
Thank you
-Virginia

Hi Virginia,

Thanks for posting your query in the Microsoft Community Forums.

After the description of the problem, I understand that you can not connect to a wireless network on windows vista computer.

I appreciate your efforts on this issue, however no need for you to worry we are here to help and guide you in the right direction.

Help me with the information below.

-Don't you make changes on the computer before this problem?

I suggest you to disable temporarily security software and then check if you are able to connect.

Method 1

You can also temporarily disable the security software and check if it works.

http://Windows.Microsoft.com/en-us/Windows-Vista/turn-Windows-Firewall-on-or-off

http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software

If disabling the security software solves the problem, then contact the manufacturer of the specific security software to fix the problem.

Important: These steps may increase your security risk. These steps may also make the computer or the network more vulnerable to attack from malicious users or malicious software such as viruses. We recommend the process that this article describes to enable programs to operate as they are designed for, or to implement specific program features. Before you make these changes, we recommend that you evaluate the risks that are associated with implementing this process in your particular environment. If you decide to implement this process, take additional measures to protect the system. We recommend that you use this process only if you really need this process.

Method 2

Reset the router and see if that helps.

Note: to help you reset the router, you can consult the manual that came with the router or the router contact manufacturer.

You can see this help article.

Wireless and wired network problems

http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-Vista&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

Hope this information is useful.

Let us know if you encounter problems under windows in the future. We will be happy to help you.

Tags: Windows

Similar Questions

  • B210A Photosmart - server connection error and does not connect to the wireless router

    I have problems setting up and to connect my router to my new printer b210A. Everything goes well with the initial configuration, and when asked to connect to the network at the start, it works. Then he said that the printer requires updates, downloads of updates, reboots, asks me if I want to activate eprint and as soon as I said 'Ok', I get a "the server connection error" and it is then no longer connected to the network. When I get out of the "server connection error" screen and attempt to reconnect to the network, he says 'Success', prints a Test report wireless, but never connects.

    It's the 2nd printer that I have had in a week, given that the person of HP online chatting told me my first printer had problems of "hardware", after experiencing the same problems and I'll be recommended. So - I did, and now I'm running into the same issues. The number of 800 was NO HELP - after recommended I have unplug and reconnect, then telling me there were server errors (when the printer was not connected to the network).

    We will set an IP address of the printer with a special focus on DNS domains:

    -Print a the front of the printer Network Setup Page. Note the IP address of the printer.
    -Enter the IP address in a browser to reveal the internal settings of the printer.
    -Choose the network tab, then wireless along the left side, then on the IPv4 tab.
    -On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). You can find the beach DHCP from the router using its internal settings page or in its manual. Use the CD that came with your router or type the IP address of the router (ends para.1) in a browser.
    -Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
    -Enter the IP of your router (on the Page of the Network Config) for the gateway

    -For the first DNS 8.8.8.8 and 8.8.4.4 for the second use.
    -Click 'apply '.

    Now, stop the router and printer, start the router, wait, and then start printing.

    After that, you will have to redo 'Add printer' using the new IP address.

  • ASUS Wifi Go! Will not connect to the wireless router

    I have an Asus P8Z77-V motherboard and I have installed the card Wifi go directly to the motherboard. the problem is that the my computer is not aware of all networks in the region. I tried to install the drivers on the Asus website but no luck! my computer doesn't even recognize that I have the card. don't even give me the option to set a new wireless connection in the control panel. my friend has the same computer and motherboard and there about immediately with no additional steps. What should I do? Help, please!

    Hi Colton,

    I suggest that visit you the following link, download and install the latest drivers for Chipset and BIOS for your operating system.

    http://www.ASUS.com/motherboards/P8Z77V/#support_Download_29

    Note: If you use the 32-bit operating system, download and install the 32-bit drivers.

    If you use the 64-bit operating system, download and install the 64-bit drivers.

    Warning of the BIOS:

    BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.


    Also check out the following link:

    Wireless and wired network problems

    http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

    If the problem persists, you can contact the ASUS support.

    http://www.ASUS.com/support/contact-ASUS/

    I hope this helps.

  • I received a message on my laptop computer that says not able to connect to the wireless router.

    I received a message on my laptop that says could not connect to the wireless router and it make reference to section of the knowledge base Microsoft 87112 for more information.

    I think you have transcribed the number incorrectly.  I think that the article you want is this one: http://support.microsoft.com/kb/871122

  • Satellite L40 - 14N does not connect to the WLan router

    Bought two portable Satellite L40 - 14N as Christmas gifts and one of them does not connect to the wireless router.
    Is the error that says "error message unknown" try please login again.

    The wireless network appears in the list of networks available with a strong signal. Notepad attempts to connect but the error 'wireless link failed for an unknown reason. " Made a comparison with the other laptop that works very well and the configurations appear to be identical!

    Tried it on wireless network from a friend with the same result. All suggestions, am pulling out my hair at this point.

    Seems to be a Vista issue.

    I found this article Ms knowledge base:
    http://support.Microsoft.com/kb/928233/en-us

    You need to add a value in the Windows registry.

    1. Click Start, type regedit in the search box, and then click regedit
    list programs.

    2. Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE es\Tcpip\Parameters\Interfaces\ {GUID}
    This registry path, click the (GUID) subkey that corresponds to the
    Network adapter that is connected to the network.

    3. on the Edit menu, point to new, and then click DWORD (32-bit) value.

    4 new value #1, enter DhcpConnEnableBcastFlagToggle, then
    Press ENTER.

    5. right click on DhcpConnEnableBcastFlagToggle, then click on modify.

    6. in the value data box, type 1 and then click OK.

    7. close the registry editor.

    concerning

  • Wireless printer not printing since the wireless router has been reset... Can anyone help. I can connect to the internet, now, just not the printer!

    Wireless printer not printing since the wireless router has been reset... Can anyone help. I can connect to the internet, now, just not the printer!

    Wireless printer not printing since the wireless router has been reset... Can anyone help. I can connect to the internet, now, just not the printer!

    Hi, Rlayhee,

    Printer brand/model?

    Start > Control Panel

    Select the Printers folder

    Right-click on the printer icon, then select open

    Are there pending print jobs

    If Yes, click on file > cancel all Documents

    Close the print queue and the printer folder

    Try printing again

    Start > right click on computer

    Select manage

    Select Device Manager

    Click on the + sign next to the Ieee... compatible printer (if any)

    Right-click on the driver and select uninstall

    Click on the + next to imaging devices

    Right-click on the driver and select uninstall

    Click on the + sign next to printers

    Right-click on the driver and select uninstall

    Click on the + sign next to Bus USB controllers

    Right-click on the driver and select uninstall

    Close the Device Manager

    Restart the computer to Windows to reinstall the drivers

    Go to the manufacturer's website and search for driver updates

    Try printing again

  • I've updated windows and now my computer does not connect to the wireless network.

    I've updated windows security updates and now my computer does not connect to the wireless network.  Until then, it worked very well and even now it will connect through wired connection but not wireless.

    Hello
     
    You can follow below link that can help you to solve your problem:
    How to troubleshoot wireless network connections in Windows XP Service Pack 2
  • HP ENVY 17-j113tx TouchSmart: Bluetooth paired but NOT connected to the device

    Bluetooth paired but NOT connected to the device - question - Upload of files from device to PC fails.

    Description of the problem

    • Download a file from PC (Win10 x 64) for Android phone has worked well.
    • Download the same file from the phone on PC (Win 10 x 64) - FAILURE.

    Someone knows how to deal with this issue, provide a work around...?

    I have way too much time on my hands right now...!

    Treatment

  • Huawei Sonic is recognized in devices and printers, and shows paired but not connected in the settings on the phone.

    Original title:

    Try to connect Huawei Sonic to win7x64 pro edition using bluetooth.  Huawei Sonic is recognized in devices and printers, and shows paired but not connected in the settings on the phone.  How do I overcame the problem of connection I want to transfer photos from phone to PC?

    Hello

    1. are you able to communicate and share with other Bluetooth devices?

    2. what happens when you transfer files?

    3. do you get an error message?

    4 you did changes to the computer, before the show?

    Method 1:

    Connect the phone to another computer and check.

    Method 2:

    If you are unable to connect to another computer, you can contact the manufacturer of the phone and check.

    http://support.Huawei.com/support/

  • printer photosmart-309 is not to find the wireless router

    printer photosmart-309 is not to find the wireless router.

    the wizard will search, then once outside.

    the radio is on.

    suggestions?

    Sorry, but your wireless radio is dead.  You can always connect via Ethernet to your router.

  • Able to connect to the Internet, but not be able to access router settings

    I can connect to the Internet fine, ping works, but I can't connect to the router settings.

    Specifications

    • Router IP: 192.168.1.1
    • IP address: 192.168.1.150 USING static IP
    • Browser: Safari
    • Error message: Safari cannot open the page because the server dropped the connection unexpectedly.
    • If you need a card, leave a reply!

    Hey Harpo1! Try to access the configuration page using a computer connected to the router. If it does not connect to the page, reboot the router and use a different web browser could help. You can also try to temporarily unplug the modem and see if you can access it.

  • Map Wi - Fi on Satellite L40 does not connect to the wireless network

    Hello

    I have Satellite L40-15B with a realtek RTL8187Bcard. Problem is I Don t get a connection on wifi, but everything seems ok. I ve installed the BIOS update, the latest drivers and updates for Vista. Psychic Network is turned on, network switch is on, and yesterday everything worked fine. I had this problem too when I bought the laptop but thought that I solved it. Not!

    Vista tells me that everything is installed and works well. I can also see some available networks, but when I try to connect it just doesn't work.

    Someone at - it an idea what to do next? (by the way the network is ok other laptop computer wifi works fine)

    Thank you

    Albert

    Hello

    Your wireless network card seems to be properly recognized in Device Manager. And the problem is that you are not able to connect to the WLan router. Am I wrong?

    Have you tried to disable the Wlan encryption settings and then test the WiFi connection?
    You should also try to reset the settings of the Wlan router.
    Sometimes it helps.

    I got a WLan connection problem too I've checked everything twice and nothing worked Finally I reset the Wlan router. and surprise, surprise it's a key

  • Just bought a HP 6500 e has and a computer (windows 7) could not connect to the wireless printer

    My new printer is not recognized by the network wireless in my computer (Windows 7). USB print ok

    The printer seems to be connected to the network, but my computer is not connected to the printer. It will not print on request. The print project going on in Quebec but will not communicate with the printer wirelessly. If I plug in the USB it will print.

  • My computer does not connect to the wireless network

    My computer does not connect to a wireless network. It's almost like there is no WiFi. I go into the settings and nothing is. I know that the networks are there because the other computers connect to it. He says always "no connection available. When I try to pull of boredom he tells me to plug an Ethernet cable, which is the thing that I try to avoid. I want to connect to WiFi.

    Based on this information, your laptop isn't wifi, it is turned off, or it is broken.  A wifi used to work?  If so, what happened to your system, just as the problem started?

    Type "Device Manager" in the search box and press ENTER.

    • Look in the Device Manager to the network adapter section.
    • What devices are listed?
    • Are there warning icons?
    • It appears to be a wireless adapter, what's his name? Double-click it and to report to what is shown for "State of the device.

    You can also provide additional diagnostic information:

    • Type 'Information system' in the search box and press ENTER.
    • Click in the system information window and select all (CTRL + A) and copy (CTRL + C)
    • Paste (CTRL + V) the data in your response here
    • Return to system information window and click on the + next to "Components", then click on the + next to "Network", then click on 'map '.
    • Select all (CTRL + A) and then copy (CTRL + C)
    • Paste (CTRL + V) the data in your answer below, other data Information System
  • Unable to connect to the wireless router

    I can't connect to my wireless router.  My PC shows that the router has an excellent signal strength. The password is correct, but it will not connect.  What Miss me.

    Moved from Explorwer Internet

    Original title: wireless network device network Ethernet network router

    Hi Trisha,

    Many routers need firmware updates to work with Windows 7. Maybe it's the issue.

    Please answer these questions:

    1. What is the brand and model of the router?
    2. If it works much earlier?
    3. Any changes made to the computer before the show?
    4. What is the exact error message received when you try to connect to the router?

    I suggest you try the steps from the following link:

    Windows wireless and wired network connection problems
    http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

    Additional information:

    Set up a wireless router

    http://Windows.Microsoft.com/en-us/Windows7/set-up-a-wireless-router

    Setting up a wireless router
    http://resource.Dlink.com/connect/setting-up-wireless-router/

    Post back with the State of the question.

Maybe you are looking for