No internet connection under Windows 7.

Separated from this thread.

My Win7 915597 update was installed on June 9, 2015, and as of this date, I have had no internet.

I am writing on the laptop of my wife who also use Win7, but is not affected.  Internet radio works too, so we can assume that the Modem is not the cause of the problem.  Where the ethernet connection was defective, I bought an ethernet card and installed on my computer.  It has now two connections both works do not. I tried to restore the system to June 9 and 915597 of more listed but still no internet. Our network also does not work.  Both computers use Zone Alarm extreme security which showed a message that it was impossible to update because of HKCS service vsdatant.

I am 85 and not very computer it would be very grateful for some help.

What about Peter

OT: No internet.

Thanks for your help and your support.

It happens that the rift had nothing to do with the Win7 update.  It was a fault in the network switch.

Thanks again and regards Peter

Tags: Windows

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