No keyboard or the drivers after replacing motherboard - Windows 7 Pro 64

Hi all

I recently had to replace my motherboard - Gigabyte 990xa-ud3 and now there's no keyboard or the drivers once Windows loads.  Work fine in the bios.  I have 2 different keyboards to make sure that it wasn't the device and both have the same problem.  They appear to be the "other devices" in Device Manager, tried to update the drivers and uninstall them, and then search for the hardware changes.  I have also used the troubleshooting of Microsoft software "Fix - it" and still get the message «no driver» found  Run the sfc/scannow, attempt to repair the system using the installation disc.  Startup Repair returns not found or bad.

According to gigabyte, it is a known, issue because the replacement mobo is a slightly different version than the original, which causes Windows to have this problem to prevent the movement of a hard drive to different machines.  Something about address and register when the OS has been installed using the old mobo.  This is an area I have little experience in, and now am not able to pay for the information on how to solve the problem.

System information:

Core of AMD 8120-8

16 GB of ram

Windows 7 pro oem

Anyone had this issue and be able to fix it without making a complete new installation?

Thank you

JAS

Hi Jas,

Thanks for posting your question on the Microsoft community.

I would like to know some information about the problem so that we can help you better.

What is the brand and model of your computer?

Thank you to provide detailed information on the issue and your efforts to resolve.

This problem can occur because the parameters or corrupt device drivers.

I would suggest trying the following methods and check if it helps.

Method 1:
Please use the suggestions in this article and check the issue.
Reference:
Mouse, touchpad and keyboard with Windows problems
http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-keyboard-problems-in-Windows

If this does not help, use method 2.

Method 2:
Update the drivers for the chipset of the motherboard from this link and verification.
See this link:
http://download.Gigabyte.us/filelist/Driver/mb_driver_chipset_amd9series_win.exe

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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