No picture but sound using WMP and Real Player after update 8.1 Win

Also good windows media player and real player does not display a video but will play sounds (from the video) after the upgrade.

Microsoft not interested in the problem and real cannot advise on the issue once the configuration ompatibility option didn't work.

Ideas on the Windows 8.1 that I was fired by Microsoft to the OEM supplier.
Everything worked perfectly well in Windows 8.0.

I am running 64 bit.

Hello

I gues due to lack of information it would be difficult to help you.
You haven't posted anything on your laptop model.
Also you says nothing about the video files you want to play.

Did you update all drivers and utilities on your laptop after the 8.1 of Windows upgrade?
If your laptop is Win 8.1 supported, you must pass the Toshiba drivers and tools as described in the installation instructions (you will find on the website of driver Toshiba)

By the way: I have similar problem hade a few years ago reading movie in DiVx format.
I had to install the DivX Codec. I installed the K-Lite Codec package, which contains the essential codecs

Tags: Toshiba

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