No response from the keyboard and mouse to the Windows logon.

Hello, I had this problem a while but a restore fixed it, and of course it happened recently that I want to challenge results.
Basically, my mouse and my keyboard do not respond before Windows logon.
Opening height of session does not either.
The keyboard and mouse seem to work if I go into the conservation program (ESC key at startup and F11).

I'm running Windows 7 on an HPG60 laptop 64-bit with 3 GB of RAM.
Processor: Intel (r) Celeron (r) CPU
900 to 2.20 GHz 2.19 Ghz

My mouse is actually a touchpad - Synaptics PS/2 Port TouchPad.
My keyboard is attached to laptop Standard 101/102 - key or Microsoft Natural Keyboard PS/2 with HP QLB.
    
I need help as SOON as possible so that I can get back to work.

-Albert

This is equivalent to the old rule of iron of computing: If you have important files on your PC, then you need to back up an external medium regularly. Problem request not do or wait until you have a major problem. Fortunately, Windows 7 gives you a loop hole. Here's how it works:
1. get a disk external 2.5 "in a USB case.
2. connect it to the PC.
3. set your BIOS so that it uses the DVD drive as its primary boot device.
4. start the computer with the Windows 7 repair CD or with your Windows 7 installation DVD.
5. press a button if you are prompted to start from the DVD.
6. When prompted, select "Safe Mode Command Prompt".
7. connect as administrator if you are prompted.
8. Select repair when prompted.
9. Select command prompt.
10. save your files or folders on the external USB drive (or a flash drive).
If you are not familiar with the commands of copy in the command line environment, ask a friend gifted in computer science to help you.

After solving the problem of keyboard and mouse, do you a favor and use the USB disk as backup media. On a regular basis.

Tags: Windows

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