no response to cases after 48 h

Submit a case on 12/21 & until today, there has been no response despite automatic reception (no response) by e-mail that an answer be given within 48 hours.

How I followed to get a response to my case?

Try to contact iTunes support once again, including your file number if you have one: http://reportaproblem.apple.com (if there is a specific purchase), or http://www.apple.com/support/itunes/ww

Tags: iTunes

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