No scan option does not appear when I try to scan

I have an officejet 4315 all in one. using windows 7. an error indicating "no scan option" message when I try to scan. the fax and copier work so I am confused. tried to download a new driver. According to hp, windows 7 will automatically download the driver for me. It's so frustrating.

As you use this printer with Windows 7 and there is no software for your printer that supports Windows 7, you will not be able to scan using the front of the printer.  This document shows which buttons will you and will not work with Windows 7.  This document will show you how to scan from the computer without the software being installed.  Hope that helps.

Tags: HP Printers

Similar Questions

  • using windows 10 action dialog box does not appear when you try to perfoerm image adjustment

    When I select the picture setting and, for example, the levels, the dialogue window does not appear. Clicking any where just beeps and I have to press ESC to go back. Never had this problem before. Although I use Windows 10 I have everything worked out before. I uninstalled photoshop 7 and reinstalled but still the same. Someone at - it ideas

    Ok! Be all of Photoshop and tools preferences settings.

    1.) closing down Photoshop

    2.) use your shortcut on the desktop to launch Photoshop IMMEDIATELY press on & press and hold Shift + Ctrl + Alt or shift + CMD + OPTION before Photoshop Splash screens.

    3.), you will see a pop-up dialog box "Delete the Adobe Photoshop settings file?". Click YES.

    4.) open Photoshop when right clicking on the tool in the Tools option bar and then click «Reset all tools»

    5.), you will see a dialog box pop up "resets all the tools to the default settings?". Click YES.

    6.) closing down Photoshop

    7.) hold down a shift key and use your desktop shortcut to launch Photoshop.

    8.), you will see a dialog box pop up "Skip optional loading and third party plug-ins?". Click YES.

    9.) use Ctrl + N to open a new document in Photoshop default format.

    10.) use Ctrl + L, you should get a pop-up dialog levels

  • I'm trying to map a network drive. I created the target folder on the shared computer, but the folder does not appear when I try to map?

    I have a network machine, 4 machines and a fifth small office which acts as a server.  I created a folder target on the server.  Then, I try to map a drive on one of the four other machines that have access to this folder target on the server.  However, the target folder will not appear when I go to the other machine card.

    Hey Dano,

    Your question is more complex that most seem to be on the answers. I suggest that you re-post on our TechNetforums where computer professionals can help you.

    http://social.technet.Microsoft.com/forums/en-us/categories/

    I hope this helps.

  • Burn to disc option does not appear when I select the file tab.  Can someone help me with what may be the problem.  I tried to burn a playlist on a disc.

    I used the Itunes on a Lenovo laptop

    I'm having issues bringing the "burn to disc" option in my drop-down list on the tab file, when I try to burn a playlist on the blank cd.

  • Security issues 'reset' does not appear when I try to change the questions

    I am trying to change my account email address, but I don't remember the answers to the questions. I tried to change the questions but it gives me the ability to reset my questions

    You must ask security team account Apple to reset your security questions. To contact them, click here and choose a method; If this page does not list one for your country or if you are unable to call, complete and submit this form.

    (142998)

  • Restore to factory settings option does not appear when the one key recovery button?

    When I press on my one key recovery button the window that apears only shows the backup of the option and the option to create recovery disk. Why? How can I restore my computer without factory? How can I restore to a previous state?

    What you are experiencing is the OneKey Recovery program in Windows. This allows you to create a new backup and burn recovery CD/DVDs. To run the OneKey Recovery and restore of factory default, you must shut down the computer, then press the OneKey. This recovery feature has recovery option.

  • Hard drive does not appear when you try to install Windows 7 ultimate x 64

    Hello

    I have a problem, try to install Windows 7 x 64 on a Compaq CQ56

    When I get to choose the drive where I want to toion install windows noting appears it seems that I don't have the drivers for my HARD DISK

    can someone give me the right drivers for use in installing windows 7 for this model, or information about how to install windows 7 x 64 on this computer

    My Info to the computer:

    Name of the product CQ56-130EP product number XH199EA microprocessor 2.1 GHz AMD Athlon II Dual-Core Processor P320 microprocessor Cache L2 1 MB of memory cache 3 GB memory DDR3 (1 x 1024 MB + 1 x 2048 MB) Memory Max supports up to 8 GB memory DDR3 graphics ATI Mobility Radeon HD 4250 Graphics video memory video card up to 1405 MB graphics memory total available screen 39.6 cm (15.6 ") diagonal high definition HP BrightView display led) 1366 x 768) hard drive 320 GB SATA Hard Disk Drive 5400 RPM Media Player SATA optical drive: LightScribe SuperMulti DVD±R/RW with Double Layer Support network card 10/100BASE-T Ethernet LAN connectivity, wireless 802.11 b/g/n sound generic, stereo keyboard full size keyboard integrated with action pointing device Touchpad keys and quick launch buttons with we / Off button and 2-way Scroll cushion support External Ports

    Hello

    I formatted the drive with Acronis True Image Home, then he showed in the Windows installation

    Thanks for your help.

  • Import all does not appear when I try to import photos from my iPhone to my Mac.

    I'm trying to import pictures from iPhone to MAC but "import all" is not highlighted.

    Using what application?

  • I've upgraded to windows 7 and having problems printing. Does not appear when I try to pri

    OfficeJet 6500 E709 a Windows 7 premium

    since installation on the new operating system doesn't REPOND DO NOT happen. Finally, it will print after 30 minutes, sometimes. I installed the critical update for windows 7 networking.  but he did earlier. And I have uninstalled and reinstalled my printer as well.  Also I would like to know what is HP Print Enhancer add-on is, and I need to enable it?

    Running the diagnostics to http://www.hp.com/go/tools can help solve the problem.

  • Delete option does not appear in the list when I right click on any element

    Original title: Please help friends

    In my laptop remove option does not work...

    I m not to delete something which in my hard drive laptop because delete option does not appear in the list when I right click on any element...
    Also does not work with the button remove from my Matthew...
    It is the only work when I cut this point and stick to the desktop, now I can delete...
    I also try to install Windows again but the result is the same
    Please help friends if you can...
               
    Thanks in advance

    It is not working...

    I already tried...

    But now my problem has been solved...

  • KB955759 does not appear when I check the updates manually, but it appears with the yellow shield after you have enabled the automatic updates.

    original title: Windows Update acts confused - kb955759 does not appear when I check the updates manually, but it appears with the yellow shield after you have enabled the automatic updates.

    I just reset my CMOS settings, writing zeros for my hard drive, repartitioned, reformatted and used the recovery cd Gateway system to get my computer to Windows 98se - factory settings, except at the beginning of the recovery of the system, when it says "press any key for advanced options," I pressed a key and then I unchecked all the default (3rd party) applications including Norton and left only 2 checked: "Updated USB Hub" and "Windows Shutdown Supplement," while nothing has been installed, leaving only win98.
     
    Then I used my disc XP Home (SP2) update.  I, immediately after the upgrade to Windows XP, installed "Office XP with Frontpage, Developer Edition", then Norton 2012 before never connect to the internet.
    Then, I connected to the internet and continuously update of Norton, before ever hitting the Windows Update page. The first thing I did then was to activate Windows, and then activate the office.
    Then I hit the update of Windows "button" that says "get all your updates in one place... upgraded"Microsoft Update".  I, then, just kept hitting the page update and restart, until I find the SP3.  Then, I took a break, until the next day.
     
    I have an ADSL broadband, with a Linksys EtherFast PCI card.
     
    Then I got SP3, which installed without any problems.
    So I just kept "microsoft continuous update" manually (and reboot), until there is no more updates - EXCEPT, I always uncheck Windows Malicious Software Removal Tool - which was the only screening at the final stop for the night.  I think that I ticked the box "don't ask me about this update".
     
    Then, in the morning, after you have enabled automatic updates, I noticed the yellow shield - Windows security icon (or whatever it's called), so I clicked on it and checked it was tellimg me was available [when I checked "Custom Install (advanced users)"].  What showed was 1 update - 955759 KB.
     
    After the problem, already at the reformat (months and months), see the yellow shield telling me there are updates available, which were already installed (before rebooting), I checked manually on the internet with IE 8, pressing alt, "T", "U".  There is no updated list.  Then I checked through my history of update (twice), and KB955759 had not been installed.
     
    My update setting is to let windows download ('important') updates, but let me choose when to install them.
     
     
     
    What is the right - Windows Update (NO update important reporting) Site, or the yellow shield (reports [a] kb955759 [update])?
     
    I can not yet confirm he is supposed to be an update for XP home kb955759, because I was unable to locate any detailed documentation on this 'thing' that protect the yellow safety seems to think is a significant update.

    Comment 1: To my rquest, a moderator merged your thread in the Sub-forum Win7 updates with your wire in the Sub-forum of updates of Windows XP 20 Feb-12, c. 07:50 UTC.

    Comment 2: If you will not contact the MS Support on this issue?

    ~~~~~~~~~~~~~~~~~~~~~~~~~~

    Just for the heck of it, I have disabled the automatic updates, cleared my browser cache, checked manually, updates from microsoft (windows) and found none (with the exception of software malware removal tool windows [which I have not installed]).  Then, I turned the automatic updates on, and without even being connected to the internet, the yellow shield popped up with the kb955759 "update"...

    Repost...

    1. If you open Internet Explore (only!) to http://windowsupdate.microsoft.com and run a CUSTOM scan, KB955759 appears in results?... If so, you manage to install it and/or security updates available?

    2 after no. 1 above [<>], is the 'yellow shield' icon appears in the Notification area (on the left of your clock)?  .. and if yes, by clicking on the 'yellow shield' icon tells you that KB955759 or any other updates is ready-to-be-installed?  .. .and if so, you manage to install it?

    3 after doing 1 # & #2 above [<>], is KB955759 or any other updates offered as a ready-to-install update when you go off your computer?  .. .and if so, you manage to install it?

    ... I guess that clearing the browser cache does not erase 'downloaded' updates.

    Nope. If you want to clear the queue of the update...

    OPTION A:

    1. stop the automatic updates service:

    Start > run > (type or copy/paste) services.msc > click OK
    Double-click automatic updates > click stop
    (Stopping the service will take a moment)

    2 remove the contents of the download folder:

    Start > run > (type or copy/paste) %windir%\SoftwareDistribution > click OK

    Open the download folder and delete its content
    Close the window.

    3. start the automatic updates service:

    Start > run > (type or copy/paste) services.msc > click OK
    Double-click automatic updates > click Start
    (Starting the service will take a moment)

    OPTION B:

    1. open Internet Explorer (only!) to http://support.microsoft.com/kb/910336 [don't know the titles, etc..]

    2. make disappear/close the Troubleshooter automatically pop up.

    3 repaired 50202 in DEFAULT modes and AGGRESSIVE. [1]

    4 reboot.

    Does anyone know how to determine if software mailicious removal tool is installed on XP? [source ]

    Check the located log file...

    C:\Windows\Debug\ MRT. NEWSPAPER <>

    Related...

    ... This leaves us with the malicious software removal tool don't appear not.

    I guess I'll have to leave "auto-update" (I often have less than 65 M of free memory left and do not have enough memory to msrt) and don't assume no other current error. [source; 17 Aug-11]

    It's no wonder that you ended up having to do a clean install of Win98SE & then upgrade to Windows XP again!

    ================================================================
    [1] full Disclosure: the difficulty operating in AGGRESSIVE mode will remove your update history but not updates installed in Add/Remove Programs list.

  • How can I know if private browsing works? The purple mask does not appear when I click on the mask icon. In my privacy settings "never remember" is selected.

    I'm trying to confirm private browsing works. At the moment, I have no way of knowing whether or not it is enabled. The purple mask, referred to in the help does not appear when selected. I should say in my privacy settings, I have never chosen "remember", for the story.

    Hi willpublx, when you have selected never "remember history" in the privacy options so you are actually in 'permanent private browsing mode' and that there will be an extra mask icon to indicate that.

  • The help file for export bookmarks in Safari told to go to "Organize Favorites", but this option does not appear in my menu

    I want to export Safari bookmarks. The help file explains to pull down the bookmarks menu to 'Organize Favorites', but this option does not appear on my menu drop-down. The help file is out of date?

    Please click the button solved it next to the answer that meets or solved your problem of Firefox support, it appears when you are connected, so this thread is marked as solved to help other users who may have this same problem.

  • Satellite R630-14 days - WLAN turn FN + F8 option does not appear

    I just got my Satellite R630-14 days with OS Win7 in German so I reinstalled the OS is in English (Win7 Ultimate).
    I installed all the drivers supplied by Toshiba (Chipset utility, value added package, WLAN Broadcom Wireless Driver, etc.), although when I press FN + F8 combination only keys to toggle the Bluetooh is available.

    Turn WLAN switch option is not displayed.
    Because of this, I can not disable the WIFI network.
    Why the WLAN switch option does not appear even after installing all the drivers?

    Hello

    What it means that all the FN keys work correctly, but only the Fn + F8 for WLan is not OK?

    Hmm I think it has something to do with the WLan driver. If the WLan driver has not been installed properly, then you will not be able to activate this using FN + F8.

    Check-> network adapters Device Manager and check if the wireless network adapter is listed correctly!

  • commissioning of startup option does not appear

    my laptop is hp pavilion 14 elegant and I installed ubuntu as second operating system and when he starts the startup option does not appear I hop you can help me solve this problem

    Hi AbdatFaster,

    Thank you for visiting the Forums HP's Support and welcome. I read your thread on your HP Pavilion Sleekbook and problems after installing Ubuntu. You could look at this document computer does not start. Here is a link to Faq and Ubuntu.

    I hope this helps.

    Thank you.

Maybe you are looking for