No sound after installing graphics card

I just installed a sapphire ATI 3850 1gig video card and now I have no sound. I use Vista media and my photo is beautiful and I have a volume control and it read hemi healthy, but even to most top level, it makes no sound. What can I do

nofrill13,

Video card you have a HDMI output? If yes then your computer has probably set your audio device as the default the HDMI output. To make sure which audio device is the default, please follow the following steps.

  1. Click Start

    The collapse of this image enlarge this image

    and then click Control Panel.

  2. Click hardware and sound.
  3. Under sound, click on manage audio devices.
  4. Click on the playback device you want to output sound.
  5. Click on set as default and then click OK.

    

    Another thing to check is your device manager to see what is listed under "audio, video and game controllers". Please follow the steps bellow to Device Manager.

  1. Click Start

    The collapse of this image enlarge this image

  2. In the search window type "devmgmt.msc".
  3. You should now see the Device Manager window
  4. Expand it please (click the sign '+') ' audio, video and game controllers ".

Please answer following questions.

Question No. 1: Is your audio device embedded it listed?

Question 2:
if your onboard audio device is not listed then what is listed?

Question 3:
if your audio device is onboard listed is something else who is registered?

Please make sure that you have adequate resources to re - install the drivers if necessary.

If your onboard audio device is not listed, you can try to uninstall or disable the HDMI driver (as appropriate) by right clicking and select "Uninstall" or "disable". This could help to redo your default audio peripheral edge.

Please let us know what your progress and any steps you've tried troubleshooting.
If you have more questions, please let us know.

Carlos
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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