No sound after updating Windows on HP Pavilion g6 8.1

PC updated for Windows 8.1 today and now have no sound at all and the pc says without a helmet or the speakers are plugged and detection detects without problems and also the 'properties' of AMD say sevice work properly (I have no drivers back back to list)

HP Pavilion Notebook PC g6

Product C6M11EA #ABU number

8.0.0.8807 driver version

What can I do to get her back?

Hello

Try the following.

Download IDT Audio Installer on the link below and save it in your downloads folder.

http://ftp.HP.com/pub/SoftPaq/sp59501-60000/sp59620.exe

One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

When you are finished, turn off the laptop by pressing the SHIFT key when you click farm to temporarily prevent a hybrid boot.

When the laptop stopped, disconnect the power adapter and remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery and plug in the AC adapter.

Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu.  Press f5 to load the default values (sometimes it's f9, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

Allow Windows to fully - charge it will automatically load an audio driver, but let just this complete.  Then open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation.  Once this done, do a right-click the speaker icon in the taskbar and select playback devices.  'Speakers and headphones' left click once to highlight, and then click the Set Default button - check if you now audio.

Kind regards

DP - K

Tags: Notebooks

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    Try the following.

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