No sound, but it says device high definition audio installed

I have no sound and have tried all suggestions from Microsoft that tells me that the high definition Audio Device works normally. Help, please

Hi Eryl Latham,

1 Windows operating system you are using?

2. What is the brand and model of your system?

3. have you made a recent software or hardware changes to the system?

4 have. what measures you tried to solve the problem?

If you have already tried to run the Audio troubleshooter, then you can try to uninstall and reinstall the sound card and check if it helps:

Uninstall and reinstall the audio drivers installed on the system.

Step 1:

Uninstall the drivers from Device Manager.

a. click on start.

b. type devmgmt.msc to start the search (or run) and press enter.

c. expand the its video controller and game, right-click on it and select Uninstall.

Step 2:

Then, try to uninstall the drivers from programs and features.

a. click on start.

b. type appwiz.cpl in the start search (or run) and press enter.

c. find the audio driver package, right click and uninstall the package.

d. restart the computer and check.

You can also visit the computer manufacturer and try to install the latest version of the sound card drivers.

For more information, see the articles:

Tips for solving common audio problems

Update drivers: recommended links

Note: The articles also apply to Windows Vista.

For Windows XP: How to manage devices in Windows XP

How to troubleshoot sound problems in Windows XP

Tags: Windows

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