No sound from headphones and external speakers when connected to the laptop HP Pavilion DV6

Original title: my Hp Pavilion Dv6 Laptop speakers do not work. Also, when I plug in my headphones, it reconiges them, but no sound.

Basically my laptop speakers or my headphones work. I tried unistalling them and reinstall to no avial. I also tried a few other methods but still no avial. Please help me!

Hello Arnott190,

In addition to the response of the appellant, if please relay the exact brand and model of your PC. Please also relay the State after execution of the resolution of the problems of playing the sounds in step 2 in the link below which helps you diagnose and fix common problems playing the sound.  If the problem persists, you can also run the hardware and devices Troubleshooter who diagnose and fix common problems with hardware and peripherals and then check the issue.

No sound in Windows
http://Windows.Microsoft.com/en-us/Windows/help/no-sound-in-Windows

You can also view the link below, provided by the manufacturer of the device:

http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c00833257&LC=en&DLC=en&cc=us&product=3979400&lang=en#n466

Thank you

Mary
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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