No sound from speakers after update (Windows/BIOS)? What can I do to fix this?
Once you arrive at this page of your product type # in (if you don't know what your product is # or when it is on the laptop, here is a video that will show you exactly where to find ) > search click > select the option 'Software & Driver Downloads' > choose your operating system (not sure what operating system you have or where?) ( This should help out you) > then click after selecting operating system > scroll down and click on the + (plus) next to "Audio driver" > and then select the most recent version by checking the date on each download > then run. Now test the sound after installation.
Also, please try to use Recovery Manager to reinstall the IDT HD Audio Driver If the steps above do not work. How to use the Recovery Manager to reinstall the drivers and software is detailed in the document below.
http://support.HP.com/us-en/document/c01868333
The last step to do if you get always no sound at all is a system restore to when you know the sound worked and do not download the last updated after that.
Here is the document to show you how to proceed. Select the option at the top that says "restore windows to an earlier point.
Just make sure and save the files and upload, you have recently installed or saved on your laptop.
THX
Hope this information is helpful to you.
THX guys
Tags: Notebooks
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