No sound - "no speakers or headphones are connected.

original title: Sound

Hi I have a problem with the sound on my Sony Vaio.

The audio icon displays a red x and when I move my cursor it happens with the text next message "no speakers or headphones are connected" could please help me.

~ Denise ~

Hello

1. are you you can hear sounds in Windows even if there is a red X mark?
2 have you made any changes to the computer before the show?

3. you are trying to play sounds through internal speakers?

You can perform the following methods and check if it helps to solve the problem.

Method 1: Run the audio troubleshooter.
Open the Audio playback troubleshooting utility:
http://Windows.Microsoft.com/en-us/Windows7/open-the-playing-audio-Troubleshooter

Method 2:
If the audio functions work correctly, I suggest you return the item.
In Windows 7 a red "X" may appear on the speaker in the notification area icon, even if the audio output correctly functions: http:/support.microsoft.com/kb/2011656

Method 3:
If the problem persists, perform the steps described in the article.

No sound in Windows: http://Windows.Microsoft.com/en-us/Windows/help/no-sound-in-Windows

See also:

Tips for solving common audio problems
http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-sound-problems

I hope this helps.

Tags: Windows

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