No sound on my HP Pavilion dv5 - 1334ca Entertainment Notebook PC
Product name:
Laptop HP Pavilion dv5 - 1334ca
Product number:
NV101UA
Problem:
No sound when watching a video on the Internet and also on Itunes, also NO sound when laptop is blocking down and turn. Please give me a way to get the sound upward and running, thank you.
Best regards, L_B
Hello
Try the following.
Download IDT Audio Installer on the link below and save it in your downloads folder.
http://ftp.HP.com/pub/SoftPaq/sp41501-42000/SP41698.exe
One time finished, open windows control panel, open Device Manager and open sound, video and game controllers. Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.
When you are finished, download and reinstall the Chipset driver from the link below.
Chipset Driver - Windows Vista.
After reinstalling, shut down the laptop, unplug the AC adapter and then remove the battery. Press and hold the Power button for 30 seconds. Reinsert the battery and plug in the AC adapter.
Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu. Press f5 to load the default values (sometimes it's f9, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER. Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.
Allow Windows to fully - charge it will automatically load an audio driver, but let just this complete. Then open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation. Once this done, do a right-click the speaker icon in the taskbar and select playback devices. 'Speakers and headphones' left click once to highlight, and then click the Set Default button - check if you now audio.
Kind regards
DP - K
Tags: Notebooks
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Thank you for visiting the Forums HP's Support and welcome! It is an excellent site to find answers and ask questions. I read your post on the Forums of HP Support and wanted to give you the information you need. I understand that you have a HP Pavilion dv7-6b78us laptop , and you need all the drivers for it.
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