No sound on my laptop after disk cleanup and defragmentation

Hope someone can help me,

I did a disk cleanup and defragmentation on my laptop today, and after it was done, I found out that I have no audio whatsoever.  It was working fine before the disk cleanup and defragmentation, but no more.  Accidentally delete the audio?  If so, how I would get this back?

I am a novice computer, so technical terms will go over my head.  Any suggestions?

Hi IrelandJr14,

Method 1

Visit the below link and run the available audio Troubleshooter and check if this solves the problem.

Tips for solving common audio problems

Method 2

If the previous step fails then I would suggest that you install the latest audio drivers on the computer visiting the site of computer manufacturer.

Updated a hardware driver that is not working properly ' t-work correctly

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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