No sound on the computer Windows 7

Original title: sound problem

Hi, when I click on the sound icon open troubleshoot the program next to the sound icon is 'X', I tried to put audio driver in 'Manage', but nothing. What to do PLEASE HELP!

Hello Jovan,

Thanks for posting your question on the Microsoft community.

I would like to know some information about the problem so that we can help you better.

What is the brand and model of your computer?

Thank you for details on the issue.

This problem can occur either because of corrupt audio driver or incorrect audio settings.

I would suggest trying the following methods and check if it helps.

Method 1:
Troubleshooting of audio playback and check.
Reference:
Open the troubleshooting of Audio playback
http://Windows.Microsoft.com/en-us/Windows7/open-the-playing-audio-Troubleshooter

If this does not help, use method 2.

Method 2:
Please use the suggestions in this article and check the issue.
Reference:
No sound in Windows
http://Windows.Microsoft.com/en-us/Windows/no-sound-help#no-sound=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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