No sound on the speakers only with headphones

turn on the sound

I have a computer that has a volume touch control and my mute button, which is tactile, will not turn back to blue color, saying that he is mute off. I hit it and my computer shows that it is turned off, mute, but no sound from my speakers. He's going through my head if phones however I plug them in. Any suggestions on how to make my built in speakers work?

Hi Tara Gatton,.

Who is the manufacturer of your computer?

Check the button for the function volume control mute.

Step 1: Run the fixit available in the link below and check if that makes a difference

Tips for solving common audio problems

http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-fixing-common-sound-problems

Step 2: Download and install the drivers for card his last of the manufacturer of the computer (should also solve the problem of the mute indication).

Thank you, and in what concerns:

Ajay K

Microsoft Answers Support Engineer

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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