No sound when using a headset? 7 7 iPhone

I've recently set to upgrade to an iPhone 7 latest updates installed and have clearly wonderful audio using speaker phones, but as soon as the headphones are plugged, theres little or nothing then vanish its pointless. The headphone volume is at full throttle and phone recognizes they are there, and today he said could be a problem in my iTunes account - where are the settings in iTunes to study and does anyone know a way to fix the inaudible? Help greatly appreciated!

Hello and welcome to Apple support communities, Iarns82.

If I understand your message to the right, when you use headphones with your new iPhone 7, there is no sound or the sound is very low. I use headphones with my own iPhone almost everyday, so I can certainly understand how it is important to get the best possible sound for the steps. I'm very happy to help you with this.

The first thing that I recommend you do is try the sound with another pair of headphones. This will help determine if there is a problem with your headphones, or if the problem is with the iPhone itself. If the same sound problem occurs with a second pair of headphones, let's check some settings of your phone:

  1. Open your application settings.
  2. Select music.
  3. Enable the control of sound. When activated, your iPhone will detect when you play naturally music has low volumes and he will adjust accordingly.
  4. Check if the Volume limit is on. If this is the case, drag completely to the right to turn it off.

Then, test your sound using your headset. If the problem persists, follow the steps If your headphones do not work with your iPhone, iPad, or iPod touch, specifically, this section:

Look for debris, damage or loose connections

  1. Look for debris in making headphones for your iPhone, iPad or iPod touch.
  2. Check your cable to earphone, connector, remote control and headphones for the damage such as wear or breakage.
  3. Search for debris on STS on each earpiece. To remove debris, gently brush all openings with a small brush bristle that is clean and dry.
  4. Firmly plug your headphones in. If your iOS device has a case, remove the case to get a good contact.

After you have gone through these steps, test again your helmet.

Thank you for using communities of Apple Support.

Take care.

Tags: iPhone

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