No USB keyboard/mouse - SCCM - OptiPlex 7040

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• Inspiron 17R SE 7720 wake from its slumber when the lid is closed through the usb keyboard/mouse

  So I have an Inspiron 17R SE 7720 which has all of the latest drivers with BIOS A11 (Win 7 Ultimate x 64)...  I have all the settings properly configured for sleep power (no hibernation), however no matter what I try, I can't get the laptop to wake up when the lid is closed through USB keyboard.

  I use a combo of MK560 Wave from Logitech (unifying receiver) - keyboard and mouse have the wake-up option enabled in the settings of their material.  I also wake up from USB enabled in the BIOS.

  What is interesting is that if I put the computer to sleep with the lid open, I can do/wake it from Logitech devices.  With the lid closed, I can only do sleep - the only way to wake up, he is to open the cover and press the power button.

  Anyone know a solution to this?

  Cliffs Notes:

  Cover open: CAN sleep/wake from USB keyboard/mouse

  Cover closed: can sleep ONLY - don't wake up if I open the Start button / cover & press

  It seems that a new A13 BIOS was released on 18 March, all it says in the section '' correction '' is to "maintain the release." Download it now and see if it fixed more on the question of the USB.

• Inspiron 15R (5537) wake from its slumber when the lid is closed through the usb keyboard/mouse

  I have an Inspiron 15R (5537) which has all the latest drivers from Dell BIOS A01 Reference (Windows 8). I have the options of closing the lid set to "do nothing" for the two battery and plugged in, but no matter what I try, when the lid is closed I can't the laptop to wake up via USB keyboard or mouse.
  The keyboard and mouse have the wake-up option enabled in the settings of their material.  I also wake up from USB enabled in the BIOS.
  What is interesting, is that if I put the computer to sleep with the lid open, I can wake him up from the keyboard or the mouse.  But with the lid closed, the only way to wake up, it should open the cover and press the power button.
  Anyone know a solution to this?
  Summary:
  Cover open: CAN wake from USB keyboard/mouse.
  Cover closed: don't wake up if I open the lid and press the power button.

  Pete,

  Depending on where you live, you will have the rights of consumers.  I live in Australia and we have pretty good consumer protection.

  I asked Dell - repair, replace it with one that works, or pay back me.

  They went away for a few weeks, and when I "called home" a few times, they acknowledged that they could not solve the problem and offered me a full refund. The laptop was picked up yesterday and I expect the refund within about five days. The guy on my "case" has been very professional!

  I guess that you informed Dell FORMALLY of the problem via a support ticket?

  I did that and followed by chat and phone calls.

  Whist, the ability to wake up via USB is not explicitly described in any of their literature, the bios has available and W8.1 has the facility.  they built it all - EXCEPT that they forgot the lid...

  see you soon

• HP Compaq DC7900 SFF - no support BIOS for USB keyboard/mouse

  I recently bought a lease out vintage 2009 DC7900-Windows 7 Home Premium running. It has connectors from the motherboard and BIOS support for a PS2 Keyboard and mouse. There also card mother support for USB but apparently BIOS does not support a USB keyboard and a mouse. Y at - it a BIOS update that adds support for USB keyboard and a mouse?

  Thank you

  Well, I found what seems to be the problem. My USB keyboard and mouse are connected to a KVM switch that in turn connects to the HP PC. The KVM cable provides keyboard and mouse via a simple USB connection. I have connected a second USB keyboard directly to another USB port, and as you say, the BIOS it supported. I then connected the USB keyboard and mouse for a simple USB hub and then to the HP PC, and BIOS does not recognize the keyboard once more. It would seem that the problem is that the BIOS of the PC HP does not support keyboard behind a USB hub connectivity. I have no detailed knowledge of USB connectivity but could guess that there must be a difference Protocol when I hub is in the Middle – obviously the PC must focus on a specific device behind the hub.

  In the end, I think I'm stuck just keep a separate keyboard (PS/2 or USB) around for those times when I need to communicate to the BIOS.

  I have another PC of the same vintage - a custom platform - and it handles the keyboard behind the hub very well. I wonder if all new PC BIOS handle this.

  Thanks again for your responses - very useful.

• USB keyboard & mouse error "Windows cannot start this hardware device - code 19.

  Original title - USB keyboard & mice problem

  Hello

  I'm under 64-bit Windows 8.

  Problem: Keyboard Logitech wireless & mouse (S520) does not work.

  1 week ago that I tried my HARD drive on different USB ports on my PC. I disconnected the keyboard and mouse wireless receiver and reconnected. Since then he has stopped working.

  In Device Manager, it has a typical yellow marks against HID keyboard and mouse. I tried to uninstall and reinstall, off and on, makes no difference.

  When I go into the properties by right-clicking, the status is 'Windows cannot start this hardware device Code 19'.

  I tried Googling this error but I found that the solution is only for CD/DVD problems.

  I uninstalled USB Root Hub that is not made any change in the problem.

  Have restarted severl times and power disconnected from the PC and thus reloaded.

  I am currently my PC from iPad using the app Splashtop.

  I really hope that someone can help me.

  I've restored my windows from 16 April that solved the problem. However, I learned a lot about the registry keys and all.

  Thank you for taking the time from your busy schadule and answer my stupid questions.

  Thank you.

• Pavilion 550-150: more compatible USB keyboard/mouse

  What combo (keyboard and mouse) wireless are most compatible with my computer (budget $ 100). I have a Microsoft Wireless series that gives me a lot of questions and I decided to replace it.

  Thank you very much.

  Hello

  I trust to Logitech and not bought 1 but 5 games (combo; 3 K710 and 2 sets of K330 cheaper). K710 price in my country is about $110:

  http://cplonline.com.au/Logitech-wireless-desktop-MK710-keyboard-mouse-Pack-u.html

  Our dollar is now much lower, you'll find maybe around $75 or less to the United States.

  Kind regards.

• Windows XP - recognition USB keyboard/mouse after change in the BIOS

  I moved to use a mouse and a keyboard that is connected via PS/2 ports for a new keyboard and mouse which connect via the USB ports.  The BIOS was originally installed to recognize the keyboard and the mouse through the operating system, but to use the start menu (e.g., to be able to press the 'Del' key to access BIOS), the BIOS must be set to recognize the keyboard and mouse via the BIOS.

  The problem is that in this way, Windows does not recognize the keyboard and mouse.  Is there a way to fix this?  I would like to have the keyboard and mouse recognized at startup so that I can access the start menus and the menu of the BIOS, but it does not help much if I can not then use Windows.

  I guess he has put something in Windows during installation which checks the BIOS settings to determine how to access the keyboard and mouse.  Is it possible to change this setting to Windows?  Possibly through the procedure of "repair"?

  Thank you

  George

  Check all revisions of the BIOS for your system.  You might be unluck and you might be stuck with this problem.

• Usb keyboard/mouse do not work on h8-1214

  I was upgrading the graphics cards on my h8-1214 and I uninstalled the AMD catalyst control center and restarted the pc. at the start, I noticed that the keyboard and mouse do not work. I looked around on the internet with my laptop computer and learned that AMD drivers have a bug that causes the uninstall process to remove usb and all display drivers drivers. any way to fix this or I do a full system restore? When I bought the pc, it came not with a system restore disk.

  USB drivers should auto install if they have been removed, but just in case, here are the normal USB driver .  Here are the drivers USB 3.0

  Just for reference, there are restore discs but you had to go, or you can order from HP.

• Uninstall the usb keyboard and mouse

  I am swapping a USB keyboard and a USB mouse for a combo keyboard and mouse Logitech MK360 wireless on my Dell Optiplex gx620 desktop (Windows 7).  Do I pull up the Device Manager, go to the properties for the keyboard and the mouse and click on uninstall BEFORE or after HAVING physically remove connectors USB keyboard and mouse to the USB ports on the Office?  Should I use before removing connectors USB Safely Remove Hardware?  Thank you

  USB keyboard/mouse can be disconnected without using the icon "remove."  In fact, I would be shocked if they were still on the list safely remove at all.

  But to answer your first question, which depends on whether you want to keep pilots autour for future use.  If this is not the case, go ahead and uninstall the device before unplugging.

• Keyboard & mouse does not work

  After several attempts, using the two P/s2 USB keyboard & mouse and keyboard & mouse I can't use my keyboard or mouse when log in to XP

  Thanks Charles

  Hello

  ·         Were there recent changes made on the computer before the show?

  We recommend to use a different mouse and keyboard, then check the result. If the problem persists, try the following steps.

  Method 1:

  Step 1:

  I suggest to boot into the BIOS and check if keyboard and mouse are getting detected.

   

  Warning of the BIOS:

  BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

   

  Step 2:

  I suggest to start in safe mode and check if you are facing a similar question.

  A description of the options to start in Windows XP Mode

  Method 2:

  Try to complete the restore of the system in safe mode and check if it helps.

  How to restore Windows XP to a previous state

  http://support.Microsoft.com/kb/306084

  Method 3:

  Also try to uninstall the mouse and keyboard from Device Manager drivers, restart the computer and let Windows install the drivers.

  How to manage devices in Windows XP

  http://support.Microsoft.com/kb/283658

  Method 4:

  Also try to run the Microsoft Fixit from following link:

  Hardware devices do not work or are not detected in Windows

  http://support.Microsoft.com/mats/hardware_device_problems/en-us

• SCCM 2007, WinPE30x86 - Optiplex 7040 - No. USB mouse keyboard in WinPE

  Hello!
  Im getting OSD works on Dell Optiplex 7040 with SCCM 2007 (Winpe30) of evil. No response from the mouse or keyboard in PE. I created a bootimage with the latest Dell WinPE drivers (tried A18 and A19). Driverpack WinPE from Dell contains 30 USB and 3.1 drivers but no luck-USB. Looks like the Optiplex 7040 have only ports of USB30.
  This isn't a problem in our environment SCCM 2012 (WinPE10).

  Solved... BIOS has been the root cause. Fra 1.2.1 to 1.2.8 BIOS update fixed the issues.

• MS Server 2008 R2 on Optiplex 7040 (USB 3.0 ONLY) can make it work, even with all the dism and patch stuff...

  Trying to install Win Server 2008 R2 on an Optiplex witch is so all USB 3.0 by using the legacy startup it will launch the installer and does NOT freeze to the main screen.  But when it comes to screen readers it says it needs a driver, but nothing does not recognize because he needs a driver to recognize the HD and needs a driver to recognize that anything that is connected to the USB 3.0 ports.

  I spent 2 solid days watching and trying different things, including the patcher software dell (who uses powershell).  It works very well.  Broadcasts usb 3.0 drivers in the build of the server, but when I boot it ti freezes at the home page because he removed the pilots using the mouse and keyboard.

  Is there anything else I can try to get this to work?  I use the wrong driver?  I tried the drivers that came with the driver update utility.  I tried the drivers from the website of intel.  Cause the main screen to be locked up with no mouse/keyboard.

  I tried inserting manual usb 3.0 (same result).

  Another way I can get it work?

  I can use 2012 R2 server (who has 3.0 drivers and hard disk drivers and see the HARD disc immediately, but I prefer to use the Server 2008)

  Thank you

  I've found a workaround. (mine)...

  If I install the 2012R2 server, it gives me a platform of USB 3.0.  from 2012, I installed 2008R2, and it worked.

  I had to use 2012 once more in repair/back window because I forgot to shoot all the drivers in 2008.

  I did once I was able to delete windows.old and now I have a fully functional 2008R2 on an Optiplex 7040.

  Of course, has been easier than all this stuff of dism.

• PowerEdge 840: USB keyboard and mouse not working not.

  Hello everyone.

  Yesterday, I pursached a used Dell Poweredge 840 to function as a backup server, I'm having a few problems with it but I can't understand.

  I installed the server with Windows Server 2003 x 86 edition and downloaded the drivers on the Dell site. It works perfectly, except for one problem:

  USB keyboards and mouse refuse to work.

  PS/2 works fine however, but any USB keyboard or mouse will not work.

  Flash USB drives read very well, therefore I used to recover some files on the machine before, but it was connected to the network, USB keyboard and mouse do not work.

  They are not recognized at startup and do not allow to enter the setup of the BIOS after Windows has started, that they are not always recognized. Windows displays the device as unknown device.

  I tried to boot from a live CD of 14.04 Lubuntu, in which the USB keyboard and mouse do not work either. Only PS/2 wants to work.

  I have tried different types of USB mouse:

  • Microsoft mouse
  • Acer OEM mouse
  • Mouse laser Logitech M-U0007

  None of them could work, although they work fine on my laptop, the main file server which is a model of HP and Dell Optiplex desktop computer.

  I tried a few different USB keyboards as well, but they refuse to work.

  I ended up borrowing a pair of keyboard and mouse PS/2 to configure the server, but I want it to work with my USB keyboard and mouse.

  Just for the record: the USB flash drives do not work very well, it's just the keyboard and mouse is not working.

  Anyone know how I can get there?

  Thanks in advance,

  Dominique

  Hello.

  Unplug all devices connected to the USB and PS/2 ports. Unplug the AC power cable, wait about 1 minute and then press in and hold the button for about 15 seconds. Reconnect the power and power on the server. Connect the keyboard and mouse to the USB ports and try again.

• T430s is not awaken from its slumber with mouse and USB keyboard Logitech wireless

  Hello

  My T430s is hooked up with a monitor and a keyboard/mouse (Logitech LX710) wireless.

  I put the laptop itself under my desk since I did not take it with me that often.

  Now, when I hit the sleep button on my keyboard, the computer goes to sleep, as expected.

  -There is no way (it seems) that I am able to wake up.

  I am running Windows 7 (x 64).

  I tried different USB ports (to make sure I use a motor) for Logitech wireless USB adapter.

  In the BIOS Setup, I checked to see if the USB ports can wake the computer from sleep mode.

  In the devices tab Manager keyboard (and mouse), power management, I enabled "allow this device to wake the computer". I did the same thing for the "Human Interface devices".

  "Update driver software" for the keyboard and the mouse says I have the latest drivers to install.

  In power controls of Lenovo, under Advanced settings, USB settings, I tried the USB selective suspend allowed many people with reduced mobility. They are disabled for the moment. Under global settings of power, I enabled 'always on USB"and"even when the computer is turned off.

  Then... I'm slowly running out of options. So for now, I can leave the computer at any time (it's what I do, with an occasional reboot - that seems not so respectful), or I can crawl under my desk in the morning, take the laptop on the little stool that I put there, make attention to diet, USB and cables monitor and external hard drives, open the laptop , press the power button, close it again and carefully put it back. What is bulky.

  So... what someone has ideas on how to fix this and leave my wireless keyboard to wake the portable computer?

  (Oh.. and of course buy a wired keyboard is an option, but not one I prefer...)

  I only have the mouse, but I have a T430s and a Microsoft wireless mouse to wake it. I always use the blue (USB3) port on the left side for all functions related to the startup, because I learned that the always active port (on the back) is started later in the process of turning the power on. Use the right-click button to wake it up, which is the function that was originally defined as one to this end, even though I believe that this movement of the mouse as she wakes up on a wired mouse.

• Keyboard-mouse 5188-6816: is a replacement USB connector for a keyboard 5188-6816

  Keyboard-mouse 5188-6816 has stopped working.  The "connect" to connect the keyboard and mouse to the USB connector no light no more on the USB connector.  Technical support said I had to replace the USB connector.  Are offered through HP?  How can I find one?

  Your 2.4 GHz wireless keyboard mouse combo is not delivered with a usb cable.

  It uses a usb dongle which connects the keyboard and mouse to the PC destop wireless.

  You can't buy a replacement dongle.

  A wireless dongle is coded permanently to the pairs of keyboards and mouse at the plant combos.

  Your technical support must have told you that.

  If your keyboard was bluetooth it would have been a different story and a generic Bluetooth dongle replacement could have been bought.