No video only audio during playback of movie with Windows Media Player

I downloaded a movie, however it only plays the sound as if I announce myself to music what's wrong?

Windows Media Player

Hi Wolves1693,

Have a. you tried to play the movie with a different actor?

B. What is the format of the video file?

C. do you have video when you play other movies or songs?

D. What is the size of the file?

Try these steps in the meantime.

Step 1

Try to update the codec and check the status.

Install or update a codec:
http://www.Microsoft.com/windows/windowsmedia/player/FAQ/codec.mspx#q14_3

http://Windows.Microsoft.com/en-us/Windows-Vista/codecs-frequently-asked-questions

If the problem persists then try step 2.

Step 2

Try to reduce hardware acceleration, then play the video.

1 open the screen resolution by clicking on the Start button, click Control Panel, and then under appearance and personalization, click adjust screen resolution.

2. click on Advanced settings.

3. click on the tab Troubleshooting , and then click change settings.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

4. move the Hardware Acceleration slider down.

http://Windows.Microsoft.com/en-us/Windows-Vista/play-an-audio-or-video-file-frequently-asked-questions

I hope this helps.

Please answer in return.

Bindu S - Microsoft Support

Tags: Windows

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