No video playback after HP 64-bit of Windows reinstalled 7 - don't please help

Hi I was wondering if someone could please help. I recently reinstalled W7 Home Premium 64-bit on my Acer Revo RL70 with graphics Radeon HD6320 after that my upgrade of the W10 went wobbly. Videos worked perfectly before on sites such as Youtube and Amazon Prime. Now, I just get a screen green and sometimes audio, sometimes not. I have uninstalled/reinstalled flash player. The browser is more recent IE11. Graphics drivers are later. One thing I noticed, is that there is now no Center control AMD (don't know if this is relevant). I'm not supremely PC read and write. I searched and refined over the last 2 days before finally coming on this forum I didn't really want to be a pain in the butt of someone. I am now at the point where I am naïve. Any expert pass would have an idea where I am going wrong? Thanks in advance. SY :)

Update - has just installed Google Chrome and Youtube and other streaming sites seem to work ok. Woohoo! But my favorite browser is still IE (with the awesome Bing home page). If anyone knows if my Internet Explorer settings are to blame in some way? I honestly can't understand... :(

Hi Simon,.

With the publication of the description, I understand that you are having problems in playing videos on IE11 on your Windows 7 machine. I will certainly help you get this problem.

This problem may occur due to hardware acceleration or incorrect settings of internet explorer. We will try these steps and check if that helps.

Method 1 : Disable hardware acceleration

I suggest you go through the steps below:

a. open Internet Explorer.

b. go to youtube.com.

c. Select any video to watch.

d. when it start loading press pause.

e. right click on the video.

f. uncheck the box that says hardware acceleration.

g. restart Internet Explorer.

Try Method 2, if the problem persists

Method 2 : Change the settings of Internet Explorer

Follow the steps below:

a. open Internet Explorer.

b. go to tools > Internet Options.

c. switch to the tab 'Advanced '.

d. scroll down to the 'Multimédia' heading

e. make sure that "Play sounds in web pages" is checked. Click on 'ok '.

Restart Internet Explorer. A test to see if you can hear sounds online.

For additional information, you can view the article:

Why the videos will not play in Internet Explorer?

I suggest you perform the steps mentioned in the article below and check out them.

http://Windows.Microsoft.com/en-us/Internet-Explorer/videos-Don ' t work #ie = ie-11

Note: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings. Reset Internet Explorer is not reversible, and all the previous settings are lost after reset.

Hope this information is useful. Please come back to write to us if you need more help, we will be happy to help you.

Tags: Windows

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