Norton 360 browser does not appear when I go online! Can HW I fix it?

Also my windows Explorer keeps closing! Why? Juice IV done a windows update. Is - this wy?

Hello achour-m.

If you think that Windows Update has been the problem, you can always uninstall the update and check.

Click the number of the KB article to see for the procedure to uninstall an update of Windows.

KB Article ID: 948537 -how to uninstall Windows Vista service pack as a troubleshooting step

Then you can try and see if you can get to Norton 360. If so, then the problem was with an update.
I do a system restore point and try again and install the update manually.

I hope this helps.

Sincerely,

Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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