Norton Identity Safe is incompatible with Firefox 5 How downgrade to an earlier version that is compatible?
I've recently switched to Firefox as my default browser (previously Microsoft Internet Explorer - which was not very reliable), I have also recently upgraded to Version 5.0.1 but now cannot run Norton Identity Safe (or the Norton Toolbar). If it's not really compatible, I want to go back to an earlier version of Firefox to allow me to run Norton Toolbar and Identity Safe.
I would like your advice please.
Thank you
John
See Norton for a fix. It seems that when they have updated their Firefox for 5 Firefox extensions, they not be providing for the possibility that a 5.0.1 release may be required.
The strange thing is that 5.0.1 was not even an update of ' for Windows & Linux. Other than the number, on these platforms 5.0 & 5.0.1 are exactly the same. Only users of Mac OSX has got the real update, that has been done to solve specific problems in Firefox caused by Apple in the new version of the OS 10.7 Lion last week, and an Apple update for 10.5 and 10.6 at the same time.
Only users who have downloaded a complete new installation of the package in the last week or two for Windows & Linux would have got Firefox 5.0.1 - and it's only because the Mozilla download servers run the same version number, it cannot provide 5.0.1 for Mac and 5.0 for Windows & Mac.
Tags: Firefox
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Norton has had updates for their extensions toolbar from Firefox 26.0 was released on 10 December.
http://community.Norton.com/T5/Norton-360/Firefox-26-support-for-Norton-toolbar/TD-p/1062183
Some say it's better to live updates before the new update of Firefox. You may need to put live updated several times to get the extension to work.
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Sorry, this is a change in the types of code Add - ons are allowed to include. It was supposed to change in Firefox 40, but at the request of vendors such as Symantec, it was postponed to 41 of Firefox. I don't think this change will flip over. Norton is working on a new version, but I understand that it takes longer than expected.
Here's what I suggest for users who need Norton password security features:
Instead of freezing your Firefox on a non secure version, consider using the Extended Support Release (ESR). It is designed for businesses that require a cycle time longer between changes to the features, but anyone can use it. ESR is currently based on Firefox 38. It will get updates of security over the coming months, but not to get new features, so changes in Firefox 41 concerning the compatibility of the add-on will not be out for a good time.
Norton is likely to continue to support the ESR until the new toolbar update is finished, maybe next month. After that, I don't know what they will do because normally they don't take over a small range of versions.
If you decide to try it, here's how I suggest to install:
Clean reinstall it
We use this name, but it isn't about deleting your settings, this is to ensure that the program, files are clean (not incompatible, corrupt or exotic code files). As described below, this process does not disrupt your existing settings. Don't uninstall NOT Firefox, that does not need.
(A) download a fresh Installer for Firefox 38.3.0esr of https://www.mozilla.org/firefox/organizations/all/ in an ideal location. (Scroll down your preferred language).
(B) the release of Firefox (if any).
(C) simply rename the program folder, either:
(Windows 64-bit folder names)
C:\Program Files (x86)\Mozilla Firefox
TO
C:\Program Files (x86)\Fx41
(Windows 32-bit folder names)
C:\Program Files\Mozilla Firefox
TO
C:\Program Files\Fx41
(D) run the installer downloaded to (A). It should automatically connect to your existing settings.
Success?
Note: Some plugins can only exist in the old folder. If it is missing something essential, present in these files:
- \Fx41\Plugins
- \Fx41\browser\plugins
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