Not a genuine windows

It's really * me, tried several things to solve this problem. It slows down my computer.  Spoke to tech support.

Diagnostic report (1.9.0019.0):
-----------------------------------------
Given WGA-->
Validation status: genuine
Validation code: 0

Cached Validation code: n/a, hr = 0xc004f012
Windows product key: *-* - WJ2H8 - R6B6D-7QJB7
The Windows Product Key hash: ckKNc + BBPDWmo1LUlOkraNjlQ34 =
Windows product ID: 00359-OEM-8992687-00006
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {1067BC4E-A1ED-4F26-8A69-4C76D832DC99} (3)
Admin: Yes
TestCab: 0x0
WGA Version: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.150715 - 0600
TTS error:
Validation of diagnosis:
Resolution state: n/a

WgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002

WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002

OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002

OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowed

Analysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395]
[File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395]
[File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514]
[File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0]
[File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0]
[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7601.17514]

Other data-->
Office details: {1067BC4E-A1ED-4F26-8A69-4C76D832DC99}1.9.0019.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-7QJB700359-OEM-8992687-000062S-1-5-21-3907564998-3369252185-1659026326Acer Aspire 7740 Phoenix Technologies LTD.V1.15 20091225000000.000000 + 000130B3407018400FC10090409Mountain Standard Time(GMT-07:00)03ACRSYSACRPRDCT109

Content Spsys.log: 0 x 80070002

License data-->
The software licensing service version: 6.1.7601.17514

Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800006-02-1033-7600.0000-3082009
Installation ID: 002126816874998194579540164313948876958364284574322104
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 7QJB7
License status: licensed
Remaining Windows rearm count: 1
Trust time: 30/04/2016-09:55:18

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: 0x00000000
Beyond: 0x000000000001EFF0
Event timestamp: 4:28:2016 09:51
WAT Activex: registered
WAT administration service: registered

--> HWID data
Current Hash HWID: LgAAAAEAAQABAAEAAAABAAAAAwABAAEA6GH8eDI6JlqmbNQ08HJQRE73TuZcXQ ==

Activation 1.0 data OEM-->
N/A

Activation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC APIC PTLTD
FACP INTEL CALPELLA
HPET INTEL CALPELLA
START PTLTD $SBFTBL$
MCFG INTEL CALPELLA
SLIC ACRSYS ACRPRDCT
SSDT PmRef CpuPm

Chrissy

Please provide a copy of your system information file. Type the system information in the search box above the Start button and press the ENTER key (alternative is select Start, all programs, accessories, System Tools, system information). Select file, Export and give the file a name noting where it is located. Not to place the cursor in the body of the report before exporting the file. The system creates a new information file system each time system information is available. You must allow a minute or two before the file is completely filled before exporting a copy. Please download the file to your OneDrive, to share with everyone and post a link here. Normal mode preferred report. Please say if the report was obtained in safe mode. If the report is in one language other than English, please indicate the language.

For assistance OneDrive see paragraph 9.3:

http://www.gerryscomputertips.co.UK/MicrosoftCommunity1.htm

Tags: Windows

Similar Questions

  • Message appears in the corner of my office: "you may be victim of software counterfeiting. This copy of windows does not pass genuine windows validation. »

    How can I remove "ask for authentic" microsoft in my computer software?

    It shows a message to the right down corner of my desk that says "you may be victim of software counterfeiting. " This copy of windows does not pass genuine windows validation. »

    "Once you install a Windows operating system license 'authentic', the" ""you may be victim of software counterfeiting " notification will disappear.

  • This computer is not running genuine Windows

    Hello, I restarted my laptop, and after we finished to load windows, I had a BSOD, because of this I have chosen to solve the problem, and after that I started getting the "this computer is not running genuine Windows.  Everytime I open anything windows related, whether it's calculator, Panel etc.

    I ran diagnostic tool and that's what I got:

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0
    Code of Validation caching online: 0x0
    Windows product key: *-* - YG69F - 9M66D-PMJBM
    The Windows Product Key hash: /kehptF9HHVxM5d8dUnqgcfndXw =
    Windows product ID: 00426-OEM-8992662-00497
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {FDDCA154-94F5-4B53-806C-8A045B9C95D6} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Ultimate
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.150316 - 1654
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 100 authentic
    Microsoft Office Enterprise 2007 - 100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\slui.exe[Hr = 0 x 80070002]
    [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

    Other data-->
    Office details: {FDDCA154-94F5-4B53-806C-8A045B9C95D6}1.9.0027.06.1.7601.2.00010100.1.0.001x 64*-*-*-*-PMJBM00426-OEM-8992662-004972S-1-5-21-3026353293-4156347282-282539805Hewlett-PackardHP ProBook s 4540Hewlett-PackardF.42 worm 68IRR20130716000000.000000 + 00024223F07018400FE04270409GMT Standard Time(GMT+00:00)03100100Microsoft Office Enterprise 200712gN + n9 Zg3Fc66TYV4mB8Ojpnl2g plus89388-707-4698546-6504014 83D84101F291D86

    Content Spsys.log: 0 x 80070002

    License data-->
    Input error: can not find script file "C:\Windows\system32\slmgr.vbs '.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: n/a
    Beyond: 0 x 0000000000000000
    Event time stamp: n/a
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: not registered - 0x80070005
    Output beyond bitmask:

    --> HWID data
    Current HWID of Hash: LAAAAAEAAQABAAIAAAABAAAAAQABAAEA6GHMD36HooHeBIi5Pj1Y5w4UlmM =

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID consistent: n/a
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC HPQOEM 17F6
    FACP HPQOEM 17F6
    HPET HPQOEM 17F6
    MCFG HPQOEM 17F6
    ASF! HPQOEM 17F6
    SSDT HPQOEM SataAhci
    SSDT HPQOEM SataAhci
    FPDT HPQOEM 17F6
    ADELINE HPQOEM 17F6
    SSDT HPQOEM SataAhci
    SSDT HPQOEM SataAhci
    SSDT HPQOEM SataAhci

    Hello

    -Have there been recent changes made on the computer before the show?

    I would suggest trying the following steps and check if it helps.

    Use the automated telephone system to get active Windows.

    1. click on Startand in the search for box type: slui.exe 4

    2. press enter on your keyboard.

    3. Select your country.

    4. follow the on-screen instructions and download the active Windows.

    If the steps above fails to activate, then the license store may be damaged. Try these steps and check.

    1. click on start and type cmd.exe.
    2. right click on CMD.exe and select "Run as Administrator"
    3. type: net stop slsvc (it may ask you if you're sure, select Yes)
    4. type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    5. type: Rename tokens.bar tokens.dat
    6. type: cd %windir%\system32
    7. type in: net start slsvc
    8. type: cscript slmgr.vbs - FLIR (it may take time for this will be complete, please be patient)
    9 restart the computer twice.

    10. you may need to enter you product key and activate it.

    If the problem persists, I suggest you to contact Dell as your product key is a key system locked pre-installation.

    For more information, see the link.

    http://social.Microsoft.com/forums/en-us/44179f86-f8a6-4dc2-8692-b1637e72280b/Windows-license-types-explained

    Hope this information helps. If you have any questions, let us know. We will be happy to help you.

  • How can I get rid of the error "this computer is not running genuine windows? I feel I have tried everything.

    I tried several of the fixes discussed on mine, the problem of the popup saying "this computer is not running genuine windows". I'm tired and ready by using Microsoft. I bought this computer with windows installed in 2011 and about a month ago I got the error. When I look at the properties of my computer, it says windows is activated. Help please.

    As expected...

    I downloaded a file - sluicom64.zip - for my OneDrive to OneDrive Christmas

    Please download and save to your desktop.

    Right click on the saved file and select extract all...

    Save it in the default location

    This should create a file sluicom64.reg

    Right-click on the file and select Merge

    Accept the warnings, you should then get a 'Success' message

    Close all windows and restart.

    Run another MGADiag report and view the results.

  • Everything started getting the message "this computer is not running genuine windows.

    I started getting the message "this computer is not running genuine windows.

    I tried re-activate online and still get the message.

    I tried activating by phone and still get the message.

    The message is on the screen and ran up MGADiag and got the following:

    Can anyone help?

    Diagnostic report (1.9.0019.0):
    -----------------------------------------
    Given WGA-->
    Validation status: genuine
    Validation code: 0

    Code of Validation caching: 0x0
    Windows product key: *-* - KM9W6 - FQ6CV - 676B 3
    The Windows Product Key hash: wzer4Vgu/82pZnlLT5clC4N1KMY =
    Windows product ID: 00371-OEM-9072953-34635
    Windows Product ID Type: 3
    Windows license Type: OEM System Builder
    The Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {FB5EAF24-648F-41E9-99B4-E2F77A0E94A3} (3)
    Admin: Yes
    TestCab: 0x0
    WGA Version: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Professional
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.140303 - 2144
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    WgaER data-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    WGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 100 authentic
    2007 Microsoft Office system - 100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395]
    [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395]
    [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514]
    [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514]
    [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385]
    [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514]
    [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385]
    [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385]
    [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385]
    [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514]
    [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514]
    [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385]
    [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514]
    [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0]
    [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0]
    [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514]
    [File mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7601.17514]

    Other data-->
    Office details: {FB5EAF24-648F-41E9-99B4-E2F77A0E94A3}1.9.0019.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-676 B 300371-OEM-9072953-346353S-1-5-21-807467245-3392229789-2570558715Sony CorporationVGNZ790DINSYDER4044M320091110000000.000000 + 00022C13A07018400F804090409Eastern Standard Time(GMT-05:00)03SonyVAIO1001002007 Microsoft Office system12278FF0D99FEF5AE7Nm6Skf12U + IkMGoB/sNA1ilGbw =89451-OEM-6672725-13787 4

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 Professional edition
    Description: operating system Windows - Windows (r) 7, channel OEM_COA_NSLP
    Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00180-729-534635-02-1033-7601.0000-3622014
    Installation ID: 009885890881275631194586153296712880021192777835802025
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: 676B 3
    License status: licensed
    Remaining Windows rearm count: 3
    Trust time: 01/04/2015-16:56:14

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: 0x00000000
    Beyond: 0x000000000001EFF0
    Event timestamp: 3:30:2015 21:34
    WAT Activex: registered
    WAT administration service: registered

    --> HWID data
    Current Hash HWID: NgAAAAEAAwABAAIAAAABAAAABAABAAEAln2yeEKnUrCCCPYEgM + iYc7tZGKzbACmhIWA8UbK

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0x0
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC Sony VAIO
    Sony VAIO FACP
    Sony VAIO DBGP
    HPET Sony VAIO
    Sony VAIO BOOT
    MCFG Sony VAIO
    SLIC Sony VAIO
    ASF! Sony VAIO
    SSDT Sony VAIO

    Hi Mark,

    Please contact the Microsoft community.

    This problem can be caused, if any material changes or if the chips are corrupt.

    • You did significant hardware changes to the computer?

    Please follow the method below and check if this can help:

    When you troubleshoot problems activating Windows, you may need to rebuild the Tokens.dat file.

    This article lists the steps to rebuild the Tokens.dat file.

    https://support.Microsoft.com/en-us/KB/2736303?WA=wsignin1.0

    Follow the article below for your reference and check if this can help:

    http://Windows.Microsoft.com/is-is/Windows/help/genuine/FAQ

    As it is an OEM computer, I suggest you contact Sony support if the problem persists.

    http://eSupport.Sony.com/us/p/select-System.pl?Director=driver

    Hope this information was helpful and let us know if you need more assistance. We will be happy to help.

  • This computer is not running genuine Windows) x8004fe22

    I started the thing, it's SCAM.  I called support and they told me that switching from XP to windows 7 was necessary.  So, I bought a copy of Windows 7 Home.  Then the party began.  THIS COMPUTER IS NOT RUNNING GENUINE WINDOWS.  Support and said thI had bought an illegal copy (NOT AUTHENTIC) and needed to purchase through MICROSOFT.  More money to spend.  So, I bought a copy of Windows 7 Pro.  Well Yes, I still get the same error.  Suppor; t ran the computer for two hours and said that it was my VIRUS program and I needed a better (MORE EXPENSIVE) program.  Hmmmm.  If somebody got this error and actually had it fixed with having to spend more money?  I think request a paper copy of windows, and then remove the hard drive.  Re-install and reload.  Data backup is with my VIRUS provider.

    As far as I know, no MS tech is be formed in MGADiag results until they reach level 3 - which is essentially Enterprise support.

    I read something like 20,000 reports in recent years - probably 10 times more than anyone else in the Tower of ivory or 3 ;)

    Good luck!

  • Help... This computer is not running genuine windows

    Hello

    In the last week, I started getting a message "this computer is not running genuine windows. I don't know, but it seems that the problem started after the update. I have owned the computer for a while and bought new from Tiger Direct. When I check the status of my windows software it says active. Help, please.

    Windows 7 Home Premium (x 64) Service Pack 1 (build 7601

    Mr Cameron G, a SOLUTION MUCH more SIMPLE: SIX CLICKS AWAY FOR WINDOWS GENUINE

    I had exactly the same problem for several weeks until I found the answer here or on the? Help and Support in Windows 7 button start on my (and your) desktop. It is a very SIMPLE FIX and it worked for me, I really hope it works for you.

    Left click on the Start button. Type to activate Windows. A list appears at the top of your Start menu. Click on activate Windows. Windows will then "enabled". a pop-up will appear. Left click on it where we can read: "learn more about the benefits of genuine Windows online. This will take you to microsoft.com/en-us/windows/genuine.

    Scroll down on this page where you can read, "is your genuine Windows?

    Left click where you can read, 'validate now '.

    Another Microsoft web page is displayed with instructions.

    It will be this one:

    ------------------------------------------------------------------------------------------------------------------

    Validation status: Action required

    The validation process cannot continue because your web browser may not be configured to run the script required. To continue with the validation, please try the following:

    1. Click on validate now to start the validation process replacement (optimized for browsers unable to perform the initial validation script).
    2. When you are prompted, click Save or run this program from its current location.

    It will read 'Validate now' (here on this page in PURPLE LETTERS)

    ------------------------------------------------------------------------------------------------------------------

    The instructions on this page that I copied and pasted above will be told "when you are prompted, click Save or run this program from its current location. . But the run option did not have when I clicked on "validate now". I left simply clicked on the option granted to Open.

    I was so happy with only SIX LEFT CLICKS, my original 'copy' of Windows 7 that was preinstalled on my (that)! PC has been ACTIVATED and authentic! Because this REALLY, REALLY made me great stress and anxiety, because I can't afford expensive Tech Support or Service of the store, and I use my PC for good more than simple entertainment.

    You will be done and your copy of Windows to be "Genuine" and your Activation will be confirmed.

    Yet once again, it worked for me, and it seems that it happened after a very bad attack of Mal-ware on my PC. So I advise you to run free online Scanner from Microsoft security, for a thorough search and Mal-ware removal, virus (s), and or spyware.

    Best of luck, please BE SURE to let me know if this "fixed" your problem.

    Sincerely yours, not a tech, lived but that and much more.

    Jim Colvin

  • Popup "Windows Activation Technologies", saying "this computer is not running genuine Windows". 0x8004fe22 validation error

    I haave had this since 2008 HP Pavilion desktop computer.  It came with Win 7 Home installed, and Office Depot had upgraded to Win 7 Pro.  I ran it without any problem of validation for more than three years now.  Tuesday I'll be back for an appointment and the computer went to sleep.  When he woke up normally, I found a 'Windows Activation Technologies' popup saying "this computer is not running genuine Windows".  I tried the link "pay online now", but he ordered me to have to pay for a new facility.  I do not want to do because my Windows has already been purchased and is valid for more than three years.

    Then run Windows Genuine Advantage Diagnostic tool and it came true.

    Diagnostic report (1.9.0019.0):

    -----------------------------------------

    Given WGA-->

    Validation status: genuine

    Validation code: 0

    Code of Validation caching: 0x0

    Windows product key: *-* - PQXXH - YV9X4-W9RHT

    The Windows Product Key hash: eoAuGpzqza0N5Rq8GmfThaa7MtY =

    Windows product ID: 00371-618-0336466-85959

    Windows product ID type: 5

    Windows license type: retail

    The Windows OS version: 6.1.7601.2.00010100.1.0.048

    ID: {84F94BAF-6CEE-4CD5-96A3-E47F7B917F2F} (1)

    Admin: Yes

    TestCab: 0x0

    WGA Version: N/a, hr = 0 x 80070002

    Signed by: n/a, hr = 0 x 80070002

    Product name: Windows 7 Professional

    Architecture: 0 x 00000009

    Build lab: 7601.win7sp1_gdr.120330 - 1504

    TTS error:

    Validation of diagnosis:

    Resolution state: n/a

    WgaER data-->

    ThreatID (s): n/a, hr = 0 x 80070002

    Version: N/a, hr = 0 x 80070002

    WGA Notifications data-->

    Cached result: n/a, hr = 0 x 80070002

    File: No.

    Version: N/a, hr = 0 x 80070002

    WgaTray.exe signed by: n/a, hr = 0 x 80070002

    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->

    Cached result: n/a, hr = 0 x 80070002

    Version: N/a, hr = 0 x 80070002

    OGAExec.exe signed by: n/a, hr = 0 x 80070002

    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->

    Office status: 100 authentic

    Microsoft Office Publisher 2007-100 authentic

    OGA Version: N/a, 0 x 80070002

    Signed by: n/a, hr = 0 x 80070002

    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe

    Download signed ActiveX controls: fast

    Download unsigned ActiveX controls: disabled

    Run ActiveX controls and plug-ins: allowed

    Initialize and script ActiveX controls not marked as safe: disabled

    Allow the Internet Explorer Webbrowser control scripts: disabled

    Active scripting: allowed

    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->

    Office details: {84F94BAF-6CEE-4CD5-96A3-E47F7B917F2F}1.9.0019.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-W9RHT00371-618-0336466-859595S-1-5-21-2646128604-217356146-35614142HP-Pavilion,NY544AA-ABA p6210fAmerican Megatrends Inc.. 5.17 20090724000000.000000 + 000C7263D07018400F204090409Central Standard Time(GMT-06:00)03HPQOEMSLIC-CPC100100Microsoft Office Publisher 20071221A0B52A164FEBCGeuvSw31eIcMjxhj/ZUT54M71Ts =89404-862-3928931-638678

    Content Spsys.log: 0 x 80070002

    License data-->

    C:\Windows\system32\slmgr.vbs(22, 1) (null): library not registered.

    Windows Activation Technologies-->

    HrOffline: 0x8004FE22

    HrOnline: 0x00000000

    Beyond: 0 x 0000000000000800

    Event timestamp: 6:4:2012 18:38

    WAT Activex: registered

    WAT administration service: registered

    --> HWID data

    Current HWID hash: PAAAAAIAAQABAAEAAQAGAAAAAwABAAEAonYe3oFEvpSqPn7NwJgrQARthsUgT6li6yrDvLhFGAsZC0Ia

    Activation 1.0 data OEM-->

    N/A

    Activation 2.0 data OEM-->

    BIOS valid for OA 2.0: Yes

    Windows marker version: 0 x 20001

    OEMID and OEMTableID consistent: Yes

    BIOS information:

    ACPI Table name OEMID value OEMTableID value

    HPQOEM APIC-SLIC-CPC

    FACP SLIC-CPC HPQOEM

    HPET SLIC-CPC HPQOEM

    MCFG SLIC-CPC HPQOEM

    LASRYVITRAGE HPQOEM SLIC-CPC

    INFO HPQOEM SLIC-CPC

    NVHD HPQOEM SLIC-CPC

    SLIC SLIC-CPC HPQOEM

    SSDT HPQOEM SLIC-CPC

    I was away yesterday and today I tried the process with a freshly downloaded MGADiag.exe and got a different result.

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0x8004FE22
    Code of Validation caching online: 0x0
    Windows product key: *-* - PQXXH - YV9X4-W9RHT
    The Windows Product Key hash: eoAuGpzqza0N5Rq8GmfThaa7MtY =
    Windows product ID: 00371-618-0336466-85959
    Windows product ID type: 5
    Windows license type: retail
    The Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {84F94BAF-6CEE-4CD5-96A3-E47F7B917F2F} (3)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Professional
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.120330 - 1504
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 100 authentic
    Microsoft Office Publisher 2007-100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {84F94BAF-6CEE-4CD5-96A3-E47F7B917F2F}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-W9RHT00371-618-0336466-859595S-1-5-21-2646128604-217356146-35614142HP-Pavilion,NY544AA-ABA p6210fAmerican Megatrends Inc.. 5.17 20090724000000.000000 + 000C7263D07018400F204090409Central Standard Time(GMT-06:00)03HPQOEMSLIC-CPC100100Microsoft Office Publisher 20071221A0B52A164FEBCGeuvSw31eIcMjxhj/ZUT54M71Ts =89404-862-3928931-638678

    Content Spsys.log: 0 x 80070002

    License data-->
    C:\Windows\system32\slmgr.vbs(22, 1) (null): library not registered.

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: n/a
    Beyond: 0 x 0000000000000800
    Event timestamp: 6:6:2012 13:05
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:
    Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM

    --> HWID data
    Current HWID hash: PAAAAAIAAQABAAEAAQAGAAAAAwABAAEAonYe3oFEvpSqPn7NwJgrQARthsUgT6li6yrDvLhFGAsZC0Ia

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    HPQOEM APIC-SLIC-CPC
    FACP SLIC-CPC HPQOEM
    HPET SLIC-CPC HPQOEM
    MCFG SLIC-CPC HPQOEM
    LASRYVITRAGE HPQOEM SLIC-CPC
    INFO HPQOEM SLIC-CPC
    NVHD HPQOEM SLIC-CPC
    SLIC SLIC-CPC HPQOEM
    SSDT HPQOEM SLIC-CPC

    I ran full virus and malware scan with Avast Pro and Malwarebytes Pro and a complete diagnosis with Advanced System Care Pro tools that have always kept this system clean and stable.  As expected, no malware, regular maintenance tasks only were delivered.  It's been several days since the last time that I made no change to the system (I upgraded a utility) and the system has been rebooted at least four times after that without problem.  The only other change was an update of Windows.  Interestingly, after that same Windows Update on my machine Vista, it refused to start (BSOD) and I had to go back to a two days old restore point - that fixed it.  I always had a mysterious problem with Win 7 Pro machine that it creates restore points, but I can never find, so I can't have this option on this computer.

    I'm trying to start a new business and cannot afford to be without my computer, or do strange things, or buy a new copy of Windows and take the time to restore a careful configuration of three years.  I when I recently bought a new laptop from Office Depot, I also bought a Windows 7 Pro upgrade kit and installed myself.  When I did, I realized that the update CHANGES THE PRODUCT KEY and I knew not when they improved the office... they give me new product key for the Pro upgrade, so all I have is the original OEM key and apparently going to lose my Pro upgrade if I need to reimage from the disks in the system or the OEM partition.  This is not acceptable, either, and I have no idea how to go about face.  The transaction took place three years ago!

    Please help; I'm already running on the razor's edge with the launch of this company.  This error is likely to destroy me financially.  I can't do what I need to do on the laptop - it is a low-cost, minimal machine and specifically, has no office and the ability to perform graphics... things cutting-edge software that I need to be able to do.

    Click Start

    in the search box, type

    System restore

    and press the Enter key

    Once the system restore is displayed, click Next

    Now put a check mark in the box "Show more restore points.

    What points appear now?

    If there is a just before your problem, try this.

    If this isn't the case - as I say, CANCEL any act performed by ASC and uninstall it.

    Then run another MGADiag report and post it.

  • Persistent "...". not running genuine Windows' popup

    Last week my computer started to show the popup "this computer is not running genuine Windows" every few hours. I have looked online and found out about the probable cause: the update of KB3004394 and the fix recommended: install the KB3024777 update...

    http://www.InfoWorld.com/article/2859267/operating-systems/Windows-7-hit-by-rash-of-bogus-not-genuine-reports-validation-code-0x8004fe21.html

    Before installing the KB3024777, I checked the list of "Installed updates" and saw that kb3004394 listed.  After using Windows Update to install KB3024777, I looked back into "Installed updates", and none of them has been listed.

    Since then, continued the popups "not authentic". I rebooted several times, which did not help. I followed the advice (from this forum) to try to reactivate, that I did via the "Change product key" link in the system-> Properties window. I entered the product key of my Windows 7 disc, and after a short wait, he said 'activation was successful. I then rebooted. But still the popups "not authentic".

    I'm out of ideas. :)

    My computer is an Apple MacPro running Windows 7 Professional x 64, service pack 1.

    I have run the MGADiag.exe program and add the results below.

    Thanks for the tips!

    Jim

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0
    Code of Validation caching online: 0x0
    Windows product key: *-* - 8GG3T - 7WFB8-MM7TF
    Windows product key hash: DcyUCjScMm5Ho9hwJhVKlSgiIU4 =
    Windows product ID: 00371-OEM-9045046-90656
    Windows Product ID Type: 3
    Windows license Type: OEM System Builder
    The Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {E86AC1CB-D788-4D45-9BEE-645DE8D79434} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Professional
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.140303 - 2144
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: disabled
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: disabled
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: disabled
    Recognized ActiveX controls safe for scripting: disabled

    Analysis of file data-->

    Other data-->
    Office details: {E86AC1CB-D788-4D45-9BEE-645DE8D79434}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-MM7TF00371-OEM-9045046-906563S-1-5-21-3027278761-600391205-373164131Apple Inc.. MacPro3, 1 Apple Inc.. MP31.88Z.006C.b05.0802291410 20080229000000.000000 + 000A9DB3B07018400F804090409Time(GMT-08:00) Standard Pacific03109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 Professional edition
    Description: operating system Windows - Windows (r) 7, channel OEM_COA_NSLP
    Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00180-450-490656-02-1033-7601.0000-0012015
    Installation ID: 000770773266276803378785957501767170799780769930727880
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: MM7TF
    License status: licensed
    Remaining Windows rearm count: 3
    Trust time: 10:53:55 03/01/2015

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    Beyond: 0 x 0000000000000000
    Event timestamp: 12:30:2014 17:52
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:

    --> HWID data
    Current HWID of Hash: NAAAAAEABAABAAEAAAABAAAAAwABAAEAih3Czy6PxldyQ/JopEyeLvxlpErpyBoJ2KtMWA ==

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID consistent: n/a
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC APPLE Apple00
    FACP APPLE Apple00
    HPET APPLE Apple00
    MCFG APPLE Apple00
    Co-submission APPLE Apple00
    SSDT PmRef Cpu0Cst
    SSDT PmRef Cpu0Cst
    SSDT PmRef Cpu0Cst
    SSDT PmRef Cpu0Cst
    SSDT PmRef Cpu0Cst
    SSDT PmRef Cpu0Cst
    SSDT PmRef Cpu0Cst
    SSDT PmRef Cpu0Cst
    SSDT PmRef Cpu0Cst
    SSDT PmRef Cpu0Cst
    SSDT PmRef Cpu0Cst
    SSDT PmRef Cpu0Cst
    SSDT PmRef Cpu0Cst
    SSDT PmRef Cpu0Cst
    SSDT PmRef Cpu0Cst
    SSDT PmRef Cpu0Cst
    SSDT PmRef Cpu0Cst
    SSDT PmRef Cpu0Cst
    LAURENCE APPLE Apple00
    SSDT PmRef Cpu0Cst
    SSDT PmRef Cpu0Cst

    Hello

    Try to activate by phone

    1. click on start and in the search for box type: slui.exe 4 > press Enter
    2. Select your country.
    3. Select phone Activation.  Do not press any button or answer questions of the automaton.  You expect a Microsoft Customer Service to answer.

  • "This computer is not running genuine windows", but it is to show that windows is activated when I press [windows and pause/break] key

    Separated from this thread.

    I get the "this computer is not running genuine windows" pop-up, here is my report MGADiag.

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0x8004FE21
    Code of Validation caching online: 0x0
    Windows product key: *-* - YPVRJ - CY98W-YKBYY
    The Windows Product Key hash: KdkxSlx4eeh4k3BwFZt + xOR3wZ4 =
    Windows product ID: 00359-035-3534634-85107
    Windows product ID type: 5
    Windows license type: retail
    The Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {FC8DFF3E-B77D-4513-B09E-E9CF9C1A572C} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.140303 - 2144
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 100 authentic
    Microsoft Office Professional Plus 2007-100 authentic
    Microsoft Office Standard 2007-100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

    Other data-->
    Office details: {FC8DFF3E-B77D-4513-B09E-E9CF9C1A572C}1.9.0027.06.1.7601.2.00010300.1.0.003x 32*-*-*-*-YKBYY00359-035-3534634-851075S-1-5-21-15647277-1746603913-3077797680HP-Pavilion,GX755AA-ABA m9177cAmerican Megatrends Inc.. 5.15 20071231000000.000000 + 000F5B93607018400FA04090409Time(GMT-05:00) Standard is03HPQOEMSLIC-CPC100100Microsoft Office Professional Plus 200712C0A25836FDBE5ACFmDbcrRY1pTOcrz4ZUZRHhpUuc0 =89409-726-2958074-6542814100Microsoft Office Standard 200712FmDbcrRY1pTOcrz4ZUZRHhpUuc0 =89396-726-2958074-6553514 C0A25836FDBE5AC

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition
    Description: operating system Windows - Windows (r) 7, retail channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-035-353463-01-1033-7601.0000-3262013
    Installation ID: 002484782683952653327434861081612025197465929151977130
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: YKBYY
    License status: licensed
    Remaining Windows rearm count: 5
    Time to trust: 24/08/2014-14:41:50

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: n/a
    Beyond: 0x000000000001EFF0
    Event timestamp: 8:23:2014 20:38
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:
    Altered the file: %systemroot%\system32\sppobjs.dll
    Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Altered the file: %systemroot%\system32\sppwinob.dll
    Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
    Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
    Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Altered the file: %systemroot%\system32\drivers\spsys.sys

    --> HWID data
    Current Hash HWID: MgAAAAEAAAABAAEAAQAEAAAAAgABAAEA6GFQuTryZMM2w + JsPsQIyr6kqSNa7GtvzDE =

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0x0
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    HPQOEM APIC-SLIC-CPC
    FACP SLIC-CPC HPQOEM
    HPET SLIC-CPC HPQOEM
    MCFG SLIC-CPC HPQOEM
    LASRYVITRAGE HPQOEM SLIC-CPC
    GSCI HPQOEM SLIC-CPC
    SLIC SLIC-CPC HPQOEM
    SSDT HPQOEM SLIC-CPC

    This may simply be caused by a bad set of drivers of technology Intel Rapid Storage Technology-

    Intel rapid storage driver installation

    try to download and install them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

    (you want the download of iata_enu.exe)

    Once complete, please restart twice, then after another MGADiag report.

  • "This computer is not running genuine Windows". 0x8004fe21

    Hello world

    Since yesterday, I received the notification of "this computer is not running genuine Windows" dreaded when I actually run windows genuine (OEM on a Lenovo laptop). I did some reading about other people who have had the same problem, but have not been able to find useful solutions.

    I have already run "chkdsk /f/r" on C:, and also "sfc/scannow", both in the command prompt high and after reboot, the computer is always give me the WGA notification.

    I also run a diagnosis with the MGADiag tool test and here is the log that.

    I think the main problem here is the line "manipulated files: % systemroot%\system32\sppcext.dll|sppcext.dll.mui" but I do not know what is the cure for this in addition to a clean install (I prefer not to do that, but in the absence of anything else, I can).

    Thanks in advance for any help I can get.

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0x8004FE21
    Code of Validation caching online: 0x0
    Windows product key: *-* - JKHXW - D9W83-FJQKD
    Windows Product Key hash: AYaBykmfTHUVW5whGaYMeVJn0/U =
    Windows product ID: 00359-OEM-8992687-00249
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {72742F70-8E82-4A9C-9E72-4808A475F076} (3)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Home Premium
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.140303 - 2144
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 100 authentic
    Microsoft Office Enterprise 2007 - 100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

    Other data-->
    Office details: {72742F70-8E82-4A9C-9E72-4808A475F076}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-FJQKD00359-OEM-8992687-002492S-1-5-21-3046892702-779874097-3938320044LENOVOLenovo IdeaPad Y580LENOVO5DCN38WW (V2.05)20120626000000.000000 + 00095253307018400FE04090409Time(GMT-08:00) Standard Pacific03LENOVOOC-01 100100Microsoft Office Enterprise 200712B164FFD67C6DF14ORWFxkM7sLbefndzYbXqXTLA5ZE = 8273474-81599-906-65014 1

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800249-02-1033-7601.0000-2152012
    Installation ID: 022134946495411850060811249994234593417236559335686161
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: FJQKD
    License status: licensed
    Remaining Windows rearm count: 2
    Trust time: 21/08/2014-19:17:34

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: n/a
    Beyond: 0 x 0000000000000040
    Event timestamp: 8:20:2014 21:59
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:
    Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui

    --> HWID data
    Current Hash HWID: NAAAAAIAAQABAAIAAAABAAAABAABAAEAln2cp3I + dxYu8trRRKP0jdDW + shEtT6RWqSWYw is

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC LENOVO OC-01
    FACP LENOVO OC-01
    HPET LENOVO OC-01
    BOOT LENOVO OC-01
    MCFG LENOVO OC-01
    UEFI LENOVO OC-01
    ASF!            LENOVO-CB-01
    SLIC LENOVO OC-01
    SSDT LENOVO OC-01
    ASPT LENOVO OC-01
    FPDT LENOVO OC-01
    SSDT LENOVO OC-01
    SSDT LENOVO OC-01
    SSDT LENOVO OC-01

    DOH - not enough caffeine when I posted...

    That should have read (as you may have guessed correctly)...

    I downloaded a file - kjiaa.zip - for my OneDrive to OneDrive Christmas

    Please download and save it.

    Right click on the saved file and select extract all...

    Change the target in C:\ and click Extract

    Close all windows (it would be a good idea to print these instructions!)

    Now restart the repair environment - as soon as the machine reboots, start pressing F8 - this should bring up the Advanced Boot Menu, at the top which should be the "Repair my computer" option

    Choose which

    You will need to identify yourself with your username and password.

    Choose the option of using a command prompt

    At the prompt, type

    DIR C:\kjiaa

    Press enter - if you get a "Not found" error test

    DIR D:\kjiaa

    or

    DIR E:\kjiaa

    The drive letter currently in use when you find the folder will need to be overridden (for) in the following command...

    XCOPY : \kjiaa : \windows\winsxs/y/i/s/v/h

    (e.g. XCOPY P:\wfire P:\windows\winsxs/y/i/s/v/h)

    Run the command (it should take almost no time) and sends it back to the command prompt, type

    OUTPUT

    and press the Enter key to quit the command prompt - restart windows in Normal Mode.

    Now, run SFC/scannow in a command prompt

    Then reboot and download new CBS.log and post a link

    Also, start a new report MGADiag and post that.

    Sorry about that!

  • "This computer is not running genuine Windows", but it is

    The Windows Activation Technologies message saying "this computer is not running genuine Windows", but it came from a major manufacturer (Dell) with the current operating system (Windows 7 Home Premium) preinstalled. I swap to a new HARD drive, but it was several weeks ago and it only happened in the last days. After that reading other threads here I downloaded and executed MGADiag, here is the result:

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0x8004FE21
    Code of Validation caching online: 0x0
    Windows product key: *-* - QCPVQ - KHRB8-RMV82
    Windows product key hash: + Rj3N34NLM2JqoBO/OzgzTZXgbY =
    Windows product ID: 00359-OEM-8992687-00095
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {DDB2921D-EE13-4AB5-A560-87E6512C9B11} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Home Premium
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.130828 - 1532
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

    Other data-->
    Office details: {DDB2921D-EE13-4AB5-A560-87E6512C9B11}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-RMV8200359-OEM-8992687-000952S-1-5-21-363886093-4080384779-1302471909Dell Inc.. Inspiron 1545 Dell Inc.. A13 20091023000000.000000 + 000A1A13D07018400F808090409GMT Standard Time(GMT+00:00)03DELL WN09 109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800095-02-2057-7601.0000-1872014
    Installation ID: 010210256490170986486636322586359515552660041681705100
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: RMV82
    License status: licensed
    Remaining Windows rearm count: 4
    Trust time: 07/07/2014-18:19:51

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: n/a
    Beyond: 0x000000000001EFF0
    Event timestamp: 7:4:2014 18:31
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:
    Altered the file: %systemroot%\system32\sppobjs.dll
    Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Altered the file: %systemroot%\system32\sppwinob.dll
    Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
    Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
    Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Altered the file: %systemroot%\system32\drivers\spsys.sys

    --> HWID data
    Current HWID hash: MAAAAAEAAQABAAIAAAACAAAAAgABAAEA6GFgz4Ly2jOianYOKB9UbewWED6Cj0bK

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC DELL WN09
    FACP DELL WN09
    HPET DELL WN09
    MCFG DELL WN09
    WN09 DELL SLIC
    SSDT PmRef CpuPm

    Looks like that driver Intel Rapid Storage defective.

    Download and install the latest version of Intel:

    https://Downloadcenter.Intel.com/Detail_Desc.aspx?DwnldID=22194

  • This computer is not running genuine Windows - followed thread but BSOD when you follow the Intel solution

    Hello can someone help please? Following a recent Windows Update I started seeing:

    "This computer is not running genuine Windows.

    Followed the comments here, but get a blue screen of death, when I try to implement the solution from Intel. Here are the diagnostic report:

    I hope someone out there can help. Many thanks, Neil.

    Diagnostic report (1.9.0027.0):

    -----------------------------------------

    Validation of Windows data-->

    Validation code: 0x8004FE21

    Code of Validation caching online: 0x0

    Windows product key: *-* - J64R8 - GBK6Y-Y89HP

    Windows product key hash: VZojWvQHXZduBYNR9wcYT4sllWg =

    Windows product ID: 00359-OEM-8703271-67751

    Windows Product ID Type: 3

    Windows license Type: OEM System Builder

    The Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {F19A2BD8-3A5B-47C8-A27B-C89707AB9B91} (1)

    Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002

    Signed by: n/a, hr = 0 x 80070002

    Product name: Windows 7 Home Premium

    Architecture: 0 x 00000009

    Build lab: 7601.win7sp1_gdr.130828 - 1532

    TTS error:

    Validation of diagnosis:

    Resolution state: n/a

    Given Vista WgaER-->

    ThreatID (s): n/a, hr = 0 x 80070002

    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->

    Cached result: n/a, hr = 0 x 80070002

    File: No.

    Version: N/a, hr = 0 x 80070002

    WgaTray.exe signed by: n/a, hr = 0 x 80070002

    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->

    Cached result: n/a, hr = 0 x 80070002

    Version: N/a, hr = 0 x 80070002

    OGAExec.exe signed by: n/a, hr = 0 x 80070002

    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->

    Office status: 100 authentic

    Microsoft Office Home and Student 2007-100 authentic

    OGA Version: N/a, 0 x 80070002

    Signed by: n/a, hr = 0 x 80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Data browser-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: fast

    Download unsigned ActiveX controls: disabled

    Run ActiveX controls and plug-ins: allowed

    Initialize and script ActiveX controls not marked as safe: disabled

    Allow the Internet Explorer Webbrowser control scripts: disabled

    Active scripting: allowed

    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->

    Office details: {F19A2BD8-3A5B-47C8-A27B-C89707AB9B91}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-Y89HP3S-1-5-21-2310349256-2485514343-3001215378the system manufacturer,System Product NameAmerican Megatrends Inc. 00359-OEM-8703271-67751 1703 20101116000000.000000 + 000DA083507018400F608090409GMT Standard Time(GMT+00:00)03100100Microsoft Office home and Student 200712B3E29A23EA5AF28VgwJcCQcSgdA38beEypDbCoy us plus81602-916-9404022-682151

    Content Spsys.log: 0 x 80070002

    License data-->

    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition

    Description: operating system Windows - Windows (r) 7, channel OEM_COA_NSLP

    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88

    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00174-032-767751-02-2057-7600.0000-0182013

    Installation ID: 004821728352044866039370748852801633971521849154897731

    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial product key: Y89HP

    License status: licensed

    Remaining Windows rearm count: 4

    Trust time: 18/04/2014 08:13:06

    Windows Activation Technologies-->

    HrOffline: 0x8004FE21

    HrOnline: n/a

    Beyond: 0 x 0000000000000002

    Event timestamp: 4:17:2014 13:45

    ActiveX: Registered, Version: 7.1.7600.16395

    The admin service: recorded, Version: 7.1.7600.16395

    Output beyond bitmask:

    Altered the file: %systemroot%\system32\wat\watweb.dll

    --> HWID data

    Current HWID hash: NgAAAAEABgABAAEAAAACAAAAAQABAAEAln1UW6TdVPIQM7wgtvIk5uwkjslsDGI93v1yOwLQ

    Activation 1.0 data OEM-->

    N/A

    Activation 2.0 data OEM-->

    BIOS valid for OA 2.0: Yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID consistent: n/a

    BIOS information:

    ACPI Table name OEMID value OEMTableID value

    APIC1124 111610 APIC

    FACP 111610 FACP1124

    SRAT                                    AMD                      FAM_F_10

    HPET 111610 OEMHPET

    MCFG 111610 OEMMCFG

    111610 OEMB1124 LASRYVITRAGE

    SSDT A M I POWERNOW

    Close all open windows.

    Open a command prompt window, and then type the following command

    WUSA / uninstall /kb:971033

    and press the Enter key

    Accept updates in guard/confirmations and wait only to complete

    Copy and paste the result (if any) in the command prompt window to an answer here.

    Reset

    Reinstall the update of http://support.microsoft.com/kb/971033

    Reset

    run another MGADiag report and post it.

  • 'This computer is not running Genuine Windows' notification continues after activation

    A few months ago, my PC Windows 7 Professional has started raising the notification "this computer is not running Genuine Windows" with the option "pay online now.
    This Genuine Windows warning message a couple of times a day.
    I have this PC for 4 years with no problems.
    In Control Panel > system, Windows has shown as active.
    I also noticed that Windows Update has stopped working.

    In my research, I found suggestions about updating the Intel RAID controller drivers, what I did and it fixed the problem Windows Update.
    Genuine Windows warning messages continued.

    I was unable to find my original product key Windows sticker/disc for the game at the Windows on the PC product key.
    This pop-up became really annoying, I decided to buy a new key using the button «Solve online now»
    I placed an order for "product name:" GGOK - Win7 Professional English "and activated Windows with the new product key."

    I always get the Genuine Windows warning message popping up every day.

    So my question is, how do we stop this message all the time to appear on a Genuine Windows active?

    Here are the results of the execution of MCADiag after activation.

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0
    Code of Validation caching online: 0x0
    Windows product key: *-* - GFKQ6 - QT6K9-X4B89
    The Windows Product Key hash: 4Ny0C8YU9gc5sxR + prlXaLwfWrs =
    Windows product ID: 00371-851-1339964-85391
    Windows product ID type: 5
    Windows license type: retail
    The Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {162225B6-2067-4FDA-99BC-58C1D4E0A765} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Professional
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.130828 - 1532
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {162225B6-2067-4FDA-99BC-58C1D4E0A765}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-X4B895S-1-5-21-608111622-1764280109-496313565the system manufacturer,System Product NameAmerican Megatrends Inc. 00371-851-1339964-85391 1901 20090212000000.000000 + 00025C83407018400F808090409GMT Standard Time(GMT+00:00)03109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 Professional edition
    Description: operating system Windows - Windows (r) 7, retail channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-851-133996-00-2057-7601.0000-0092014
    Installation ID: 000996078782372396423256420446696633076043100242185060
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: X4B89
    License status: licensed
    Remaining Windows rearm count: 4
    Trust time: 01/11/2014-10:31:12

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    Beyond: 0 x 0000000000000000
    Event timestamp: 1:8:2014 18:15
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:

    --> HWID data
    Current Hash HWID: NgAAAAEAAAABAAIAAwACAAAAAwABAAEAln1WJo3zgHPOcDJrje + sKe7imAN1Xzpx1qec00xY

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID consistent: n/a
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC A_M_I_ OEMAPIC
    FACP A_M_I_ OEMFACP
    HPET A_M_I_ OEMHPET
    MCFG A_M_I_ OEMMCFG
    LASRYVITRAGE A_M_I_ AMI_OEM
    OSFR A_M_I_ OEMOSFR
    SSDT DpgPmm CpuPm

    I can't see anything in your report to explain your non-genuine message.

    I suggest that you look for malware.

    I recommend that you run Disk Cleanup or cCleaner to remove temporary files as this will reduce the time to scan security software.

    Start the computer in safe mode with network and download and install Malwarebytes (free version for users only - not the trial version), updated definitions and run in normal mode. Disable other security software while you do the analyses.

    http://www.Malwarebytes.org/products/malwarebytes_free

    Download and run ADWCleaner:
    http://www.bleepingcomputer.com/download/adwcleaner/

  • Windows 7 - this computer is not running genuine Windows

    I upgraded my hard drive to a larger capacity drive. I cloned the old drive with no problems, but shortly after I started getting this error that says my computer is not running genuine Windows. Here's the report from msdiag:

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0x8004FE21
    Code of Validation caching online: 0x0
    Windows product key: *-* - 6VB77 - 2JJKC-QWFQC
    The Windows Product Key hash: OArEmZ4OtUmQSqD46aAuqDil/yw =
    Windows product ID: 00359-029-4915466-85225
    Windows product ID type: 5
    Windows license type: retail
    The Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {F6EFD2C3-27BA-4DA1-8F5D-A637A3E5F118} (3)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120830 - 0333
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 100 authentic
    Microsoft Office Enterprise 2007 - 100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program may Explorer\IEXPLORE.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

    Other data-->
    Office details: {F6EFD2C3-27BA-4DA1-8F5D-A637A3E5F118}1.9.0027.06.1.7601.2.00010300.1.0.003x 32*-*-*-*-QWFQC00359-029-4915466-852255S-1-5-21-3289379371-2151962893-1811200406Sony Corporation,VGN-FZ240EPhoenix Technologies LTD.R1120J720070704000000.000000 + 0007B0A3107018400FA04090409Eastern Standard Time(GMT-05:00)03SonyVAIO100100Microsoft Office Enterprise 200712790EAEE51424ED2wiZEahok87G8 ++ 1aFGIotB5KEcc = 81599-873-8793537-65297 1

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition
    Description: operating system Windows - Windows (r) 7, retail channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-029-491546-01-1033-7600.0000-3342009
    Installation ID: 007894334320400234765372605063560474215024779425216773
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: QWFQC
    License status: licensed
    Remaining Windows rearm count: 4
    Trust time: 06/10/2013-10:24:50

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: n/a
    Beyond: 0x000000000001EFF0
    Event timestamp: 10:6:2013 10:06
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:
    Altered the file: %systemroot%\system32\sppobjs.dll
    Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Altered the file: %systemroot%\system32\sppwinob.dll
    Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
    Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
    Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Altered the file: %systemroot%\system32\drivers\spsys.sys

    --> HWID data
    Current Hash HWID: NAAAAAEAAwABAAIAAAABAAAAAwABAAEAJJR8sb57vO5Gg3CwlMRyUCAmuNA + gRCLlkUqhQ is

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0x0
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC Sony VAIO
    Sony VAIO FACP
    HPET Sony VAIO
    Sony VAIO BOOT
    MCFG Sony VAIO
    SLIC Sony VAIO
    Document TMOR Sony VAIO
    APIC Sony VAIO
    SSDT Sony VAIO
    SSDT Sony VAIO
    SSDT Sony VAIO
    SSDT Sony VAIO
    SSDT Sony VAIO

    The common cause for these mismatches is a defective Intel Rapid Storage Tech driver

    Download and install the latest version of...

    https://Downloadcenter.Intel.com/Detail_Desc.aspx?AGR=Y&ProdId=2101&DwnldID=22194

    you want this one: iata_enu.exe

    Restart then run another MGADiag report and view the results.

  • My product activation code is now missing from the computer and I recently received a message that my computer is not running genuine Windows.

    I recently received a message that my computer is not running genuine Windows. The product activation code is now missing from the computer. I had the computer for two years and I'm a product of the case but no way Code to enter as there is no "Acivate Windows option available". In addition, just slui.exe tells me that he didn't and to communicate with the gateway manufacturer. Any suggestions?

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0x8004FE21
    Validation caching Code online: n/a, hr = 0xc0000022
    Windows product key: *-* - WJ2H8 - R6B6D-7QJB7
    The Windows Product Key hash: ckKNc + BBPDWmo1LUlOkraNjlQ34 =
    Windows product ID: 00359-OEM-8992687-00006
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {131481F2-8F22-45C4-AB3C-790AED5B7081} (3)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Home Premium
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.110622 - 1506
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 100 authentic
    Microsoft Office Enterprise 2007 - 100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Users\Kevin\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {131481F2-8F22-45C4-AB3C-790AED5B7081}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-7QJB700359-OEM-8992687-000062S-1-5-21-619933626-1398643452-1551818003GatewaySX2851American Megatrends Inc.. P01-A0 20101116000000.000000 + 000CCB23507018400FC04090409Eastern Standard Time(GMT-05:00)03ACRSYSACRPRDCT100100Microsoft Office Enterprise 200712ywReFrpiwGS5KjJd3wYnxyLIKEE =89388-707-4551751-6501614 3CD066791E2A586

    Content Spsys.log: 0 x 80070002

    License data-->
    On a computer running Microsoft Windows non-core, run ' slui.exe 0x2a 0 x 80070426' to display the error text. "
    Error: 0x80070426

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: n/a
    Beyond: 0 x 0001000000000000
    Event timestamp: 9:25:2011 15:31
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:
    Altered Service: sppsvc

    --> HWID data
    Current HWID hash: MAAAAAEAAQABAAIAAAABAAAAAwABAAEA6GFEEqg3RLFazIA5mCewUIycXq0YOVxd

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC ACRSYS APIC1334
    FACP ACRSYS FACP1334
    HPET ACRSYS OEMHPET
    MCFG ACRSYS OEMMCFG
    SLIC ACRSYS ACRPRDCT
    LASRYVITRAGE ACRSYS OEMB1334
    GSCI ACRSYS GMCHSCI
    AWMI ACRSYS OEMB1334
    SSDT DpgPmm CpuPm

    Noel,.

    Thank you I enjoyed your attention and your support.

    I called and Microsoft went through basically the same things that you suggested.

    We did a system restore (at an earlier date) and fortunately he fixed itrself. I'm good to go.

    Who knows why it happened.

    Kevin

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