Not able to copy files on USB drives.

Original title: hp v165w USB Device

I bought 2 separate USB flash drives to copy files to each of them seemed installs successfully but then when I want to copy or drag a file to it, my computer tells me no device doesn't exist and please insert a disc into drive F. But USB installed in drive E, Ive tried to do a shortcut for on mmy desktop USB and drag files into it, but it gives a red circle with a line through it, indicating that it is impossible. Please help me understand what to do!

Hi mrsstacysmith,

Thanks for posting in the Microsoft Community Forum. As you are not able to transfer data in USB drives, try these methods and check:

Method 1:

To verify that USB is causing the problem, try connecting a single USB key and then try to transfer the files from the computer and check if it works.

Once you get the confirmation, try to connect to the second USB and try to transfer the files from the computer and check.

If the second USB shows the same error as mentioned try connecting to another USB port and check.

Method 2:

Check if USB drives are detected in the Device Manager.

a. click Start, Type Device Manager in the search box start and click on enter.

b. expand Bus USB controllers and check if the device is detected.

c. double-click the device and check if the device status says device is working properly.

Also check if the USB drive is detected in disk management.

a. click on Start, Type diskmgmt.msc in the start search box and click on enter.

b. check if the USB is detected as a drive.

Visit this link for more information:

Change, add, or remove a drive letter

http://Windows.Microsoft.com/en-us/Windows7/change-add-or-remove-a-drive-letter

Hope this information helps. If you have any other questions feel free to respond and we would be happy to help.

Tags: Windows

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