Not able to open Windows Media Player

Windows media player

Hi, I am unable to open windows media player. I tried to download again, but it will not install I have a more recent version of windows media player 11. I am trying to connect my computer to my PS3 and need to share my files].

Help please

Hello jintyinoz,

The relay please if you receive an error message when you try to open Windows Media Player. In addition, please check if the same problem occurs with a different user account.

You also try to perform a clean boot to verify if a background program may interfere. To do this, please see the link below:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

Please let us know if this solves the problem for you.

Thank you

Mary
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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