Not able to play a video with the windows media player 11

Hello everyone,

I'm french so please forgive my bad English. I work with Vista and my concern is that I can not play videos on my windows media player. When I open a video, there is only music or voice, never the image. I tried K-lite, but to no avail, please help. Thank you for your response.
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Hello

·        What is the file type of the video that you play?

·        Are you play DVD files or files stored?

Method 1: I suggest that you update the video card driver and check if that helps:

http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

Method 2: You can also try to reduce the hardware acceleration and check if it makes a difference:

a. choose Start > Control Panel.

b. double-click personalization and select display settings.

c. click on advanced settings.

d. click on change settings on the Troubleshooting tab.

e. move hardware acceleration to none.

f. click on apply and then click OK to accept the new setting and close the dialog box.

g. click OK to close the display properties dialog box.

h. restart Windows.

Method 3: I suggest to Uninstall any third-party codec installed on the computer and then check if it helps:

http://Windows.Microsoft.com/en-us/Windows-Vista/codecs-frequently-asked-questions

See also: support for technical problems of Windows Media Player

http://support.Microsoft.com/ph/7763

Tags: Windows

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