Not able to receive new e-mail messages in Windows Mail

Original title: my windows mail is stuck on the 21August where are new then?

Does not not not the emails from ew since August 21, 2010.

Hi Titafanatic,
 
Step 1: If you have an email scanning options turned on in your antivirus program or your antivirus program is not compatible with Vista or Windows Mail.
 
I suggest that you disable the anti-virus temporarily and check if you have the same problem.
 
Note: Please make sure that you enable the antivirus software after the test to keep your computer protected.
 
Step 2: Here you can try to verify account settings.
 
a. go to tools.
b. navigate to the accounts.
c. Select your e-mail account.
d. Select Properties.
e. Select connection.
 
You must leave or not selected (in this case Windows Mail will use connection Internet Explorer uses), or else select the Local network.
 
In addition,
 
a. under Tools.
b. Select Options.
c. connection.
d. here the first checkbox must be checked, and the second box unchecked.
 
If all the settings above are correct, but you still have the problem, then the account can be damaged.

Thank you, and in what concerns:
I. Suuresh Kumar - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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