Not able to scan with the HP Officejet 4500 G510n-z wireless printer

Original title - program programs application Applications compatibility

I bought a laptop DELL Inspiration with Windows 8.  I have connected a printer wireless HP Officejet 4500 G510n-z to my laptop; However, I am not able to scan a document to my printer and send to my laptop.

I went on HP website to download the 64 bit version of the driver however still not able to scan.  I noticed that the version of printer driver that I downloaded is 350 a - f.  Appreciate any feedback on how to solve this problem, I just need to buy a HP-Officejet printer is Windows 8?

Hello

As OEM HP is responsible for the proper functioning of the printer/scanner
and their drivers. Check with HP support, their documentation online
and drivers and ask in their forums.

Good luck, you need to update or reinstall the latest driver.

HP - printers supported for Windows 8
http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c03168175&cc=us&DLC=en&LC=en&product=3794625

HP - how to get your printer works with Windows 8
http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c03494007&cc=us&DLC=en&LC=en

HP Officejet 4500 Wireless all-in - One Printer - G510n - Support & Troubleshooting
http://h10025.www1.HP.com/ewfrf/wc/product?product=3986399&LC=en&cc=us&DLC=en&lang=en&cc=us

HP & Driver software downloads - HP Officejet 4500 Wireless All-- One Printer - G510n in
< -="" set="" to="" your="" version="" of="">
http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?product=3986399&LC=en&cc=us&DLC=en&lang=en&cc=us

HP support/troubleshooting & drivers
http://welcome.HP.com/country/us/en/support.html

Contact HP
http://welcome.HP.com/country/us/en/contact_us.html

HP forums
http://h30434.www3.HP.com/PSG/

================================================

The main issue is probably the drivers, but these can help:

Windows 8 - Fix printer problems
http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-8&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

Windows 8 - How to troubleshoot printing problems in Windows
http://Windows.Microsoft.com/en-us/Windows-8/How-to-solve-printing-problems

Windows 8 - install a printer
http://Windows.Microsoft.com/en-us/Windows-8/install-a-printer

Windows 8 - find and install printer drivers
http://Windows.Microsoft.com/en-us/Windows-8/find-and-install-printer-drivers

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

Tags: Windows

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