Not all installed programs appear in "programs and features".

A few days ago, I installed GTA IV with all components like Rockstar Social Club, Games for Windows and things related as update for .net 3.5 SP1 and so on. Since then, whenever I open the "programs and features" dialog box (I dunno if it's the correct name because I use a German, Vista Ultimate SP1...) the dialog box shows some of the installed programs and the scanning process remains active all the time. In the Task Manager, the explorer.exe shows a 99% CPU usage, and that's all. Even after a few hours, it's the same thing. Is this a known issue? Y at - it advice or ideas (other then reinstall Vista ;)?

Marcus

Hello again Marcus!

I was wondering a few things...

You never said if your system meets the minimum requirements for installation of GTA IV...

Namely:

  • Processor: Intel Core 2 Duo 1.8 Ghz, AMD Athlon X 2 64 2.4 Ghz
  • Memory: 1.5 GB
  • Space free hard drive: 16 GB
  • Video card: 256 MB NVidia 7900 / 256 MB ATI X 1900
  • DirectX 9-compatible stereo sound card
  • Keyboard
  • Mouse

If your system does not meet the minimum requirements, alone could cause 99% CPU usage and problems to run the game.

In addition, I never asked before, but I wanted to know if you were trying to uninstall GTA IV when you are looking for in "programs and features"?

If you're still having problems, I suggest to uninstall GTA. If you don't see it in programs and features, you can download the following Microsoft utility and use it to uninstall GTA.

Windows Install CleanUp Utility: http://support.Microsoft.com/kb/290301

This will have to be run in XP compatibility mode in Vista

To run a program in compatibility mode:

  1. Right click on the shortcut for the item.
  2. Click on Properties
  3. Click on the compatibility tab.
  4. Check the run this program in compatibility mode for , and then select the version of Windows, the program has been designed for the list. If you don't know what the program is designed for, try Windows XP (Service Pack 2).
  5. Click OK

After uninstalling GTA, see if you have the same problems of use of CPU...

Please let us know!

Theresa
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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