Not properly used by the printer cartridges

Original title - printer

I have a HP 2610 printer all-in-one. If I print a test page, it uses two cartridges, color and black. If I try to copy or print; either the printer or the computer, it will use only the color cartridge and will not use the black cartridge. I tried cleaning the printer. Remove and then reinstall. I don't know what to try next.

Hello

As OEM HP is responsible for the good operation of the printer and their
drivers provided. Check with HP support, their documentation online and
drivers and ask in their forums.

Try printing HP and Scan Doctor for Windows
http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c03286146

Good luck, you need to update or reinstall the latest driver.

HP support/troubleshooting & drivers
http://welcome.HP.com/country/us/en/support.html

Contact HP
http://welcome.HP.com/country/us/en/contact_us.html

HP forums
http://h30434.www3.HP.com/PSG/

=============================================

The main issue is probably the drivers, but these can help:

Add or remove a printer
http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

Solve printer problems (Vista)
http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-Vista&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

Solve printer problems (Vista)
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

Solve printer problems (Windows 7)
http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

Open the printer (Windows 7) Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

Find the manufacturer's Web site
http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

Find and install printer drivers in Windows 7
http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

Tags: Windows

Similar Questions

  • OfficeJet 4630: 4630 can print grayscale using only the black cartridge?

    I have purchased a printer 4630 and want to use it like I did my old PSC1350 - using only the black cartridge for all printing. I can't find any setting of grey for the 4630 that will allow for this. With the 1350, the grayscale setting would prevent any color ink cartridges is used, an unnecessary expense for printing in black on white paper.

    If there is no setting on the 4630 grey scale, can I be sure that black ink is used only for printing without color?

    Hello @clif9710!

    Thanks for posting on the HP Forums!

    Your printer Officejet 4630 should be able to print in gray scale and the options should be in the window of the printer printing preferences.  I was able to locate a document regarding the changing settings in windows 7 print.

    If you do not get the options to print in gray scale you will need to uninstall the HP software, including the old software, restart the computer and re-install the HP Officejet 4630 software again.

    To uninstall the software HP click here: uninstall the HP software

    To download the HP software, click here: driver and software Officejet 4630

    Another good thing about the Officejet 4630 is that it allows to print mode single cartridge.  cartridges for your printer built in print heads which means that it requires no 2 print cartridges.  If you never use the Tricolor cartridge or you are planning on printing in black, you can remove the Tricolor cartridge, put the cap of the cartridge down and close the lid.  The printer should now say "mode single cartridge printing.  Once the printer is closed upwards, you can send your print job and it will print using only the black cartridge one!

    Thanks again for posting on the forums of HP and post back and let me know how it goes!

  • Printe all-in-one Deskjet 1510: we had bought the printer in India and brought it to the UK, the use of the available cartridge here.

    We had bought the printer in India and brought it to the UK, the use of the available cartridge here. Is there a code to use for the printer to change so that it adapts to the available cartridge here or we can use the cartridge here, it will be adaptable? Thank you.

    Hello

    See the link below to fix the problem.

    http://support.HP.com/us-en/document/c02558798

  • 4380 all-in-one printer does not detect the print cartridge

    My all-in-one printer (model 4380 vivera, bought in Switzerland) does not detect the print cartridges. I traded the color cartridge with that of another, older than I was and now everything is fine. I don't know when, this problem will arise again. The last time I was so frustrated that I bought another printer (HP 2050) which seems to work without problems. I have unplugged, replugged and clean the cartridges with filtered water. The problem may arise at any time. Help, please. Thank you.

    I'm sorry you have a problem with your ink not detected.

    The problem may be because the printer is of the Switzerland and the ink cartridges are NOT. The printer will only accept cartridges of the same region/country.

    For example, if you are in the United States and buy a printer and the cartridges come from GERMANY, he cannot read. Will suit most, but some of the contacts are different causing not well read the cartridge from the printer.

  • Aligning the print cartridge HP PSC 1500 series printer

    I just installed a new ink cartridge and try to align. When I open the HP PSC 1500 Setup page, it gives me the option "align cartridge". When I click on it it opens a dialog box titled 'printer properties '. There is no information on how to align the cartridge.

    Thanks for your reply. It didn't really solve my problem. As I've mentioned before, I tried to get the 'how' info from the HP PSC 1500 series control page that displays a link to "aligning the print cartridge. By clicking on this link opens a dialog box that has nothing to do with the alignment of the cartridges. It was not very useful, but eventually, I remembered what I had to do was insert the alignment sheet and press "scan."

  • print size too large after changing the print cartridge

    Sounds like an easy fix should be up there, but I'm not super computer savvy... after that we changed the print cartridge for the first time with this printer (and who knows what may happen after when my husband tried to fix it), the font of printing is too large AND prints a blank page of paper before the actual page prints with a font that is too large to fit properly on paper 8.5 x 11 inches. Normally, there are all the parameters that must be set after simply change an ink cartridge? Help!

    Hi Wendy,.

    You can also check: http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=au&lang=en&product=4089468&

    I hope this helps.

  • Replace the print cartridge 8600

    I am trying to replace the black ink cartridge.  When I open the door on the front of the printer, nothing happens.  The printer cartridge door does not move and is inaccessible.  The printer seems to be on.  The green light is fading power on and off.

    Hello saratoga1,

    Thanks for the reply!

    I'm glad to hear that you solved the problem with a reset of the power (in the above troubleshooting guide Solution). Please select "Accept as Solution" 2 Message above for other members of the community can find our thread to see the appropriate link to solve this problem.

    Thank you!

  • Error printer mechanism: the print cartridge cradle cannot move

    HP Officejet Pro 8500 has 910g

    The printer will not print: the message is: error printer mechanism: the print cartridge cradle cannot move.  Without the cradle of the cartridge and press ok.

    How free the cradle of the cartridge?  I sent a message to 13:30 and I got a notice that they will contact me within the hour, he is now almost 19:00 and nobody sent me back.  Help

    Try the steps in this troubleshooting page.

  • OfficeJet 6500: Fax appears not when you add the printer with El Capitan

    I've just upgraded to El Capitan.  I have a 6500 Officejet and Officejet 6700 on the network and that you can print on both but fax is not working.

    I tried to delete faxes from the Printers & Scanners window in the settings, but when I try to add more once they are not appearing in the list.  When I click on add everything I see is the following:

    It should be an option fax for two (well I want that the created such as 6700 6500 is not connected to a phone line).  Anything I can try to get the Fax option to appear so that I can set up the Fax network (the printer is in a different area of the building so my work around printing and then manually fax is a pain - unfortunately, one of our main suppliers insists on faxes and will not accept orders by email if I need this to work!)

    By the way I tried selecting the 6500 in the list and then change the print to fax driver driver in the area of USE, but the printer is not sending it by fax - print only a few pages of garbage.

    Any help would be great because I find it very frustrating.  Also, I have another Mac with Yosomite on which has the same problem, so I don't think it's specific to El Capitan (but mine was working when I got Yosomite, but I installed the printer/fax under an earlier version originally).

    Try to update the software by following these steps:

    First of all make sure that the printer is turned on and connected to your Mac or on the same network.

    Click on the Apple icon, then select about this Mac.
    Click software update, and then click the Store from the top of the indicated window menu and click on reload the Page.

    Be sure to install any update HP or Apple, then check for the difference.

    If it persists, try manually install the package below:
    http://support.Apple.com/kb/dl907

    Search for now no difference.

    Note that it may take up to a minute for the Fax queue to appear.

    Shlomi

  • Computer not found displayed on the printer control panel. ?

    Computer not found displayed on the printer control panel. It analyzes not but prints ok. Running the utility HP scanner Diagnostic 4.2 says service Windows Imaging does not. If you ignore this message says the Twain service does not work because it is used by another service?

    Problem solved. I managed to get Windows Imaging served running afetr a lot of the research and this scanner enabled to work. Thanks, but does not need your help after all!

  • Aligning the print cartridge HP Photosmart C7280 Print failed - prints in everything but black

    When I print, it comes out in pink/red.

    I bought all new ink cartridges and done a master reset and I still get the error that does not have the print cartridge alignment.

    Hello

    Please try the step and then try alignment process listed below.

    on the screen of the printer.

    1. Press the key SETUP (key), then
    2. Then press TOOLS,
    3. Press the CLEAN print head / cartridge.

    Make sure that the ink cartridges should be at least 25% full.

    Note: you need to repeat the above steps 2 - 3 times.

    If issue still persits, it could be a defective black cartridge or print head. In which case you could call the HP Technical Support for assistance.

    If you are in the United States, the toll free # is 1-800-474-6836.

    If you're not in the United States, and then connect to www.hp.com , bottom left it is an icon of the world map, click it and then select the region that you belong to, which would then provide the support options for you for this region.

  • OfficeJet 4620: Officejet 4620 2 colorful money of the tension springs located behind the printer cartridges

    I really need help.  I need a picture of the 2 springs of voltage silver located behind the printers in the printer cartridges.  I followed most of the instructions to clean the print heads available on this forum, but has failed to take a picture of them so I do not know where to install the.  I would really appreciate a photo.  Help.

    PORF kindly sent a picture to me and I was able to go back to the printer.  I took a photo to someone else who failed to take a picture while following the instructions on the following post: http://h30434.www3.hp.com/t5/Inkjet-Printing/My-Officejet-4620-will-not-print-the-black-ink/td-p/2235905

  • The computer is not automatically connect to the printer

    Sorry, I don't know exactly where to put this question, looking for any help I can get.

    Hi, I work with someone who has a range of printers hp 2035 connected to a desktop computer running windows vista. another person has a laptop running windows 7. It obviously takes the laptop home, and every morning when he connects to his computer laptop back to the network it can see the printer, but not to print on it. HOWEVER, it can print a test page, and after that, it is good to go, until his laptop computer goes idle, date to print a test page to print again to it.

    Looks like the computer is not automatically connect to the printer, but idk a permanent solution, guessing just a bit at the moment and it made the test page thing, but is a bit of waste paper right? any help would be appreciated.

    Original title: thing of strange network printer

    Hello

    Method 1: Run the network troubleshooter, and see if it helps.

    Using the network troubleshooter utility in Windows 7
    http://Windows.Microsoft.com/en-us/Windows7/using-the-network-troubleshooter-in-Windows-7

    Method 2:

    I suggest you perform the steps described in the article:

    Printer in Windows problems
     
     

    See also:

    Why can I not print?

    http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

    I hope this helps.

  • Date on the print cartridges - it is the production date or the expiration date?

    Date on the print cartridges - it is the production date or the expiration date?

    15 HP or HP 78 cartridges.

    15 and 78 cartridges do not expire in the sense that they will not be able to print after a certain date.  The date printed on the body of the cell is the expiry date of the guarantee.  This date is six months after the "install by" printed on the packaging of the cartridge comes and is two years after the date of manufacture.  See this page for more details.

  • iTunes can't locate my music. When I try to play a song one get an exclamation point and the message "the song could not be used because the original file cannot be found. You want to locate?

    I don't know if I am posting this in the right place. If she must be somewhere else please let me know.

    When I try to play a song I get an exclamation point next to the song and a pop up that says: "the song could not be used because the original file cannot be found. You want to locate? »

    I use Windows 10 and iTunes version 12.3.1.

    It's the path statement where the music is currently located on my hard drive:

    If I click on a single song from within File Explorer, it opens iTunes and the song plays without problem.

    To try to solve this problem, I went in 'Advanced' in 'Préférences' and changed the iTunes media folder location to match the location of the files on my disk hard as you can see below.

    Unfortunately, it did not work either. iTunes is always gives me the same message that it cannot locate the original files. I REALLY hope someone can help me finally tried for weeks to solve this problem.

    Thank you!

    Now iCloud is down, if something happens on the end of apples.

Maybe you are looking for