not received gifts of the offer of redemption

I received a link to e-mail/carepaq on 25 October 2013 cell of redemption, but until today (23/11/2013) have not received the product of the carepaq/nortan IS. The details are the following:

Redemption code: {deleted personal information}

 

Portable framework/model no: Pavilion 15-e017Tx

 

Notebook serial No.: {information}

Please check the problem and help me get my product (nortan IS + 2 years warranty) as soon as possible.

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Hello

I'm sorry but this is a community of peer-to-peer HP customers and not a venue to contact HP directly. Most of the users here is consumers like yourself that offer solutions because they like to help others and HP employees that you see are here on their own abilities and not representing does not society.

If you have additional or direct comments for HP on their products or services or questions on the repair, you can use the link below for contact information.

http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

If you have other questions and concerns about the use of the forum, please do not hesitate to send me a private message.

Thank you.

Tags: Notebooks

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