not received gifts of the offer of redemption

I received a link to e-mail/carepaq on 25 October 2013 cell of redemption, but until today (23/11/2013) have not received the product of the carepaq/nortan IS. The details are the following:

Redemption code: {deleted personal information}


Portable framework/model no: Pavilion 15-e017Tx


Notebook serial No.: {information}

Please check the problem and help me get my product (nortan IS + 2 years warranty) as soon as possible.



I'm sorry but this is a community of peer-to-peer HP customers and not a venue to contact HP directly. Most of the users here is consumers like yourself that offer solutions because they like to help others and HP employees that you see are here on their own abilities and not representing does not society.

If you have additional or direct comments for HP on their products or services or questions on the repair, you can use the link below for contact information.

If you have other questions and concerns about the use of the forum, please do not hesitate to send me a private message.

Thank you.

Tags: Notebooks

Similar Questions

  • Receiving the message "Wireless association failed because Windows did not receive response from the access point or wireless router" _

    My laptop was working fine yesterday, but when I started it today I get the message "Wireless association failed because Windows did not receive response from the access point or wireless router.

    I can see my network and I can connect to the internet using my desktop pc, but just to make complicated I can't even connect to the network when I plug the ethernet cable into my laptop.

    I think it might be a driver problem, but I have no idea how to solve this problem without access to the internet on my laptop.

    I'm running Vista and my wireless router is an Atheros AR5009 809.11a/g/n

    I need step by step instructions on this Yes please treat me like a fool!

    Thank you

    Laptop would not work at home thus concluded that it was a BT Broadband do not issue my driver (despite BT telling me the opposite last night)

    After the call to a fantastic Lady in BT it's all fixed and thanks to Jack I now know a lot more on connecting wireless to my laptop!

  • Wireless connection failed because windows did not receive response from the access point or wireless router

    Monday Nite I downloaded a driver site HTC syn my Android Hero phone. After extracting and installing the driver in the zip file, I tried to sync with my phone which was hook up my laptop. It did not work. Interrupt the synchronization process and I tried to check my email from outlook. Found it cannot send and receive mail. Open my browser and found that it disconnected. And so, using the LAN cable, fortunately, it worked. So I wonder what is happening to my function wireless on my laptop?

    Can someone tell me what I need to do? Thank you very much.


    Search for updated drivers and reinstall if no later by using the procedure below.

    Control Panel - network - write down of the brand and the model of the Wifi - double click top - tab of the driver - write
    version - click the driver update (cannot do something that MS is far behind the pilots of certification). Then
    Right click on the Wifi device and UNINSTALL - Reboot - it will refresh the driver stack.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.

    How to install a device driver in Vista Device Manager

    Download - SAVE - go where you put it - right click – RUN AS ADMIN.

    You can download several at once however restart after the installation of each of them.

    After watching the system manufacturer, you can check the manufacturer of the device an even newer version. (The
    manufacturer of system become your backup policies).

    I would also turn off auto update for the drivers. If the updates Windows suggests a just HIDE as they
    are almost always old, and you can search drivers manually as needed.

    How to disable automatic driver Installation in Windows Vista - drivers (WS.10) .aspx

    I hope this helps.
    Rob - bicycle - Mark Twain said it is good.

  • OME does not receive details of the inventory and the State for some devices

    OME does not receive the details of the inventory and the State for some servers.

    For example when looking at one of our PowerEdge R620s is all that presents itself:

    iDRAC firmware and LCC is updated (version is installed.)

    I reset the iDRAC, and that did not help.  I have no problem with most of the other R620s in the same range of discovery.

    I deleted the object to OME and re-discovered twice over the past week it but did not help.

    Things seem ok when I use the troubleshooting tool:

    Anyone has any info on what may be going on here or how to fix this?

    Thank you


    Thanks for the details in the post.

    Wanted to check what version of OME use you - OME 2.1?

    If so, this behavior with ws - man discovery could potentially due to expiry of certificate on this device. You can launch the iDRAC user interface and confirm the certificate information.

    2.1 the OME, the WS - Man communication component is updated. The most recent component does not communicate with the device if that device has been exceeded in the certificate.

    Sslresetcfg running via racadm will reset the certificate. For details and solution, see same thread .

    Let us know if that helps.

    Thank you

  • BlackBerry Smartphones not receive messages from the Facebook Application


    I do not receive messages sent to me on Facebook for my Facebook for blackberry application Inbox

    1. I uninstalled and reinstalled the application.

    2. I have searched the site, but had no luck so far.

    3. I tried to change my e-mail where I get my notifications.

    4. I have not found many other users on this forum similar problem.

    Help, please!

    Thank you


    Somehow, it seems that the problem was occurring when I got my hotmail account set up to receive facebook notifications and my hotmail account configured to deliver messages to my "BOLD".

    When I associated with my gmail acc facebook for what email setup for blackberry has been done already, it seems to work properly since.

    Thanks for the reply.


  • Tbird24.2.1 would be send but not receive because of the mistake of password so to rectify deleted the pop account passwords, closed Tbird, Tbird open but not ask PW?

    TBird 24.2.1 stopped downloading email after a meeting with Bell Aliant to correct their records physical and my phone number and e-mail addresses. During the Exchange, they also checked my pop password and smtpa. I discovered that the password for the pop account has been misspelled and finds a solution of Mozilla Help which essentially necessary to remove the account from the list of accessible password by cmd / security/passwords / registered / show passwords passwords, by selecting the pop password and delete. The indications were going out of the window options, TBird and then restart TBird that would encourage the pop password, in which case the correct version could be provided.

    PROBLEM: TBird 24.2.1 don't ask the password so it can not be corrected. The above method only allows deletion of accounts with no changes or creation of one available. TBird is located just 2 minutes of or3 trying to access the account and then stops leaving one in with old email inbox.
    Please advise!

    If you do not get the password prompt, Thunderbird cannot connect to the server. In other words, you don't even not so far to be prompted for the password.
    Check with Bell Aliant that you do not have the correct server settings.

  • Toshiba 42Z3030D TV not receive signals from the remote control

    I can't use any (Toshiba or the distance from Sky TV) remote on my TV.

    Everything works on the TV when I use the buttons on the side of the TV but the TV does not seem to receive all signals from remote control.

    I changed the batteries in the remotes, and it still does not work.

    Can anyone help please?

    Model: Toshiba 42Z3030D TV

    T couldn't be possible that your TV remote is malfunctioning?
    Maybe you need to replace.

  • BlackBerry 9630 Smartphones do not receive emails until the browser is open


    I have developed a problem with my 9630 (carrier: Sprint) recently.  I get emails on this subject for a while, but once I open my Internet browser, all mails I've received since the last time that I opened it will come through at a time.  If I check my messages, they are all listed as coming through at the same time, but inside the email, they are dated at the time they were sent.

    Any ideas as to what it could be?  I have not changed the settings recently, the problem appears independent of anything else, from what I can tell.  Looks like a problem with my phone not seeking new emails until he uses data services (internet browser).  Thank you.

    Hi and welcome to the Forums!

    Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.


  • I have not received updates in the months I do not think that running corectly program dates

    received no updates in months I don't think dates program runs correctly is there a fix

    Suggestions: -.

    Diagnose and automatically fix common problems with Windows Update

    Open the Windows Update troubleshooting tool

    How to ask a question:

  • Have not received notification of the user who bought the AppWorld or Paypal

    Hello world:

    I had a problem,

    When the user has purchased my product, I received notifications from AppWorld or Paypal, who can help me, how do I received nofification?

    When the user purchased through paypal to appworld, I need to receive a notice may obtain the user PIN and add it to my activation server.

    App World doesn't send notification of purchase by mail. However if you use Dynamics licenses you must reecive the user PIN number as a parameter.

  • BlackBerry Smartphones do not receive all of the options world app

    I recently bought two s Blackberry Curve 8330 for Sprint lines and downloaded the App World on both phones. One phone, however, has many more applications available for download. Bloomberg and viigo, for example, are not options available on one even if they are available on the other. No idea why this is? Thank you.

    Join our current thread.  The problem is that at least one of your phones is no doubt a 8330 model m.  No word on a fix yet RIM.

    8330 m and Appworld

  • Dell Photo 926 cannot print, not receive signal from the computer via USB

    original title: mistake of communication by computer to the printer. All checks indicate sat

    My Dell Photo 926 gets no communication between computer and printer error. You can click on continue sometimes twice and even several times and it will print sometimes. Checked all the settingsa and removed my usb connection cable and tried on another printer and it worked sat.

    Printer problems in

    The tutorial consists of 3 parts:
    Step 1:
    Check the hardware
    Step 2: Use a troubleshooting tool
    Step 3: update

    Application Microsoft Support Fix It:

    Try this Windows
    It consists of many themes that you can click and read the
    There also an Fix It application

    Here is the main link with: Support for Windows
    Technical problems of Vista and troubleshooting-

    If none work, contact Dell Support

  • An option button in the group do not receive focus

    I have a radioGroup of 4 defined buttons.  3 are able to receive focus when my mouse is pointing on the button.  Can not receive focus when the button is turned on.  I don't see anything different about that special touch.  All 4 are able to receive focus when the text rather than the corresponding key is indicated. I deleted and recreated the group with the same result.  It's a question that everybody knows?

    I am working in Flex Builder 3.

    Thank you.

    Glad I could help.  I ran into an issue just as much time, so thought it was something like that.

    If you don't mind, can mark you this thread as a response?  Thank you!

  • Do not get data in the target after the beginning of the session.


    I applied the filter. source and target table are Oracle database tables. Source have data. Target of no data. I chose insert, update, commit as true in the properties of the target. Eventhough

    After the execution, I do not receive data in the tables of the target. Please check below the images.

    Thanks in advance,






    Screen capture, I see you used LKM as well. Then, probably, you can start by consulting the table loading step $ CAN to see how many rows were loaded into C$ source table.

    If you have data in C$ then next step would be to check the data loaded in I$ table. I can see screenshots that you set the false Frother so that your data can not go to E$. PS please check where your data falls to C$ I $ loading.

    You can restart the interface and you can set the property 'drop of temporary objects' false so that C$ I $ table not deleted and are there for analysis.

    It will be useful.

    Thank you


  • invitation of creative cloud has not received

    I sent invitations to creative cloud to several people in the office, but no one has not received his invitation. the e-mail address is fine and the email from adobe is not passed to spam. I tried to re-send invitation, but nothing happens.

    Hi robertwreinecke,

    Please see the Ko: .

    Kind regards

    Romit Sinha

Maybe you are looking for