Notebook settings

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• Cannot access PC settings, Apps installs not opening and closing, updates

  So... i started with a connection internet dropout. No matter how many times I've selected automatically connects it kept being changed. Used scans etc, found nothing. The problem then grew a slower connection and browser. I use IE and Opera. Opera is my default. A few days later I can't open all the apps without them immediately close it before they were properly open. I can't access PC to change the settings. I tried various solutions of MS and other Malware software. Both have had some effect, but not resolved the issue. I can now open apps, limited reach 95% of the installation of an update of windows instead of 0%, have the automatic internet connection... still have slow service, part 3 and MS preinstalled apps cannot be opened and no access to notebook settings.

  Somewhere along the way 20 + new apps appeared, all administrative tools.

  MBAM logs: -.

  Malwarebytes Anti-Malware
  www.Malwarebytes.org

  Update, 12/02/2014-17:33:05, SYSTEM, LAPTOP, manual, database Rootkit, 2014.9.18.1, 2014.12.2.2,.
  Update, 12/02/2014-17:34:11, SYSTEM, LAPTOP, manual, database of malware, 2014.9.19.5, 2014.12.2.6,.
  Scan, 12/02/2014-18:17:37, SYSTEM, LAPTOP, manual, departure: 02/12/2014 17:35:30, duration: 41 min 42sec, analysis of the threat, full, 4 detection of malicious programs, 0 Non-Malware detections.
  Error, 12/02/2014 18:21:23, SYSTEM, LAPTOP, manual, 0,.
  Update, 12/02/2014-18:21:23, SYSTEM, computer LAPTOP, manual, program, failure, impossible to the server to update access, 2.0.3.1025, 2.0.4.1028,
  Update, 12/02/2014-18:22:49, SYSTEM, LAPTOP, manual, database of malware, 2014.12.2.6, 2014.12.2.7,.
  Update, 12/02/2014-18:26:01, SYSTEM, LAPTOP, manual, program, 2.0.3.1025, 2.0.4.1028,.
  Update, 12/02/2014-18:30:33, SYSTEM, LAPTOP, manual, database Rootkit, 2014.11.18.1, 2014.12.2.2,.
  Update, 12/02/2014-18:31:22, SYSTEM, LAPTOP, manual, database of malware, 2014.11.20.6, 2014.12.2.7,.
  Scan, 12/02/2014 19:13:09, SYSTEM, LAPTOP, manual, departure: 02/12/2014 18:32:31, duration: 40 min 37 s, threat, finished, 0 detection of malware analysis, 0 Non-Malware detections.
  Update, 12/02/2014-21:07:15, SYSTEM, LAPTOP, manual, database of malware, 2014.12.2.7, 2014.12.2.9,.

  (end)

  I used the MBAM to scan, I had already installed but it wouldn't run as something he would stop. After it has been reinstalled I struggled to get the software and database updated but eventually got a clear at all after these items have been quarantined:

  Malwarebytes Anti-Malware
  www.Malwarebytes.org

  Scan Date: 12/02/2014
  Acquisition time: 17:35:30
  Log file:
  Administrator: Yes

  Version: 2.00.3.1025
  Database of malware: v2014.12.02.06
  Rootkit Database: v2014.12.02.02
  License: free
  Malware protection: disabled
  Protection from malicious Web site: disabled
  Self-protection: enabled

  OS: Windows 8.1
  CPU: x 64
  File system: NTFS
  User: Melanie

  Type of analysis: threat analysis
  Result: completed
  Objects scanned: 324908
  Elapsed time: 41 min 42 s

  Memory: enabled
  Start: enabled
  File system: enabled
  Archives: enabled
  Rootkits: enabled
  Heuristic: enabled
  PUPPY: enabled
  PUM: enabled

  Process: 0
  (No malicious items detected)

  Modules: 0
  (No malicious items detected)

  Registry keys: 4
  Security.Hijack, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\AUpdate.exe, quarantine, [b757d985d9a374c2326240c0897b4ab6],
  Security.Hijack, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\AutoUpdate.exe, quarantine, [e12ddb83ff7d95a1faa79c6462a2d828],
  Security.Hijack, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\AUpdate.exe, quarantined, [1df1f36ba9d3c76f98fc689842c204fc],
  Security.Hijack, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\AutoUpdate.exe, quarantine, [d539342a9fdda294e3bea85860a40000],

  Registry values: 0
  (No malicious items detected)

  Registry data: 0
  (No malicious items detected)

  Files: 0
  (No malicious items detected)

  Files: 0
  (No malicious items detected)

  The physical sectors: 0
  (No malicious items detected)

  (end)

  I ran windows Defender before all this and it has detected 6 items in class but when the scan finished, he says that he has none!

  Have no idea what to do next.

  Hi Meli,

  Thanks again for the update.

  I am pleased that you have managed to solve all the problems.

  I really appreciate your efforts.

  Please do not hesitate to answer, if you have other problems with Windows.

  Thank you

• Restore HP Pavilion g6-2252sa Notebook PC to factory settings

  Can someone help

  I have a HP Pavilion laptop 2252sa g6. I want to restore the operating system back to factory settings.

  I can't make the hard disk recovery partition because it is not accessible. There is no recovery disk.

  What I got is the MS windows 8 keys. I was on the site of microsoft for re - install the software. Unfortunately, recvoery software says that my windows key 8 ms is not retail. (even if it's a valid key for ms windows 8 key). Where can I get hold of a copy of ms windows 8 running on this key?

  Concerning

  Parry

  Hello

  There are two options.

  1. you can order a set of replacement recovery disks - watching your model No. notebooks. You can live in the United Kingdom.  If that is correct, use the following link.

  https://www.best2serve.com/page/rcd_search?utm_source=HP-customer-care&utm_medium=referral&utm_campaign=RCD&utm_content=part_709042-031

  2 your laptop was initially provided with Windows 8, the activation key is stored in the chip of the Bios, so you could create your own Windows 8 OEM installation disc.  There is a cap for the Image file to download, you may need to try the period of a few hours.  Activation occurs automatically using this method as the key is read from the bios during the installation process.

  For more information about how to do this, see the post Hüffer 3rd on the following link.

  http://h30434.www3.HP.com/T5/notebook-hardware/need-product-key/m-p/2592099/highlight/false#M96668

  Best regards

  DP - K

• Helps to reset HP Pavilion zd7000 CTO Notebook to factory settings!

  Hello! I'm new to this community and I hope you guys can help me with what I got just a HP CTO Notebook PC Pavilion zd7000 opportunity all there with him is an instruction manual (does not say how to restore the factory settings). Because of all the unnecessary waste in this regard, I would like to return to its original factory settings. I don't have the restore disc I want to restore it without buying anything if possible. Please guide me step by step through this guys thank you very much.

  Hi DongHuynh,
  
  Take a look at this link, which contains several options for recovery, each with step-by-step instructions.
  
  Please let me know if this can help,

• HP 15 Notebook PC/HP 15 f023wm: How To access BIOS settings advanced

  I'm on a HP 15 Notebook PC/HP 15 f023wm and I have bios version f.23 and InsydeH20 and im trying to increse my dedicated video memory, and this is done in the bios, but my current bios does not an "Advanced" tab or 'Advanced settings' to chane the dedicated video memory, mine is currently at 32, and I want to bring to 512. Any help is greatly appreciated!

  Astronaut29 wrote:

  I'm on a HP 15 Notebook PC/HP 15 f023wm and I have bios version f.23 and InsydeH20 and im trying to increse my dedicated video memory, and this is done in the bios, but my current bios does not an "Advanced" tab or 'Advanced settings' to chane the dedicated video memory, mine is currently at 32, and I want to bring to 512. Any help is greatly appreciated!

  There is no "Advance Setting" user that you are configuring. If user settings does not have this option, then you do not have this option.

• Need to keep the computer running while the lid is closed, but don't know where to go in the settings to change that. -Hp Pavilion Notebook PC g6

  I have a HP Pavilion Notebook PC with Windows 8 g6 on it and it is a 64-bit. I always stuff running in the background and or download, but I don't want to leave the cover upwards all the time from my laptop. Where should I go for my computer continues to run downloads and programs while the lid is closed because the wifi shuts off when I close my laptop? I know, there should be something in the settings area that might solve my problem.

  Hello

  Try Control Panel... Power options... and click the blue "Change Plan settings" and click on

  "Change power avancΘs."

  In the window that opens, you will see the options for the power buttons and lid.

• HP Pavilion Notebook - 15: scroll pad doesn't remember settings

  Hello

  This problem has been driving me crazy for weeks.

  Everytime I turn on my laptop, I have to reset the Clickpad settings to enable the "scroll" as ever, he remembers the creation.

  I have the most upto date driver, uninstalled and reinstalled and nothing works.

  All solutions to resolve this annoying problem before I have to contact HP? He was going well until the upgrade Windows 10!

  Thank you very much.

  Hello

  Try the following.

  Hold down the Windows key and press R

  In the run box, type regedit and press enter

  In the registry editor, navigate to the following

  HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install

  Inside, look for a key named DeleteUserSettingsOnUpgrade

  If it is present, right click on the key and select Edit

  Set the field data of the value 0 (zero) , and then click Ok.

  Close the registry editor.

  Make the Synaptics setting changes you need in the usual way and save them, and then check if they are now kept after a reboot.

  Kind regards

  DP - K

• HP Pavilion Notebook PC g6: display settings & customize

  Hello

  Need help-

  I've recently upgraded to 10 64 bit windows and now when I righ click on desktop and click on personalize, display settings it comes up with - see attached photo >

  

  Any help would be appreciated.

  Thanks in advance.

  Hello @jm88,

  Welcome to the Forums of HP Support!

  I stumbled upon your post on the issue of the display and wanted to help!

  For starters, can you provide me with the product number of the laptop?  Here is a link that you can use that will help you find your model and product number:
  How can I find my model number or product number

  In the meantime, try to perform the Microsoft push Resetline and let me know how it goes.

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• HP Notebook: Remove black search box that says - start typing to search for applications, files and settings

  Remove the black search box that says start typing to search for applications, files, and settings

  Can someone tell me please how to permanently delete this search field that keeps appearing in different applications that I use?

  I have windows 10 on a HP laptop. Often when I'm working in an application and I move the cursor on the screen, this search box - start typing to search for applications, files, and settings - appears. I tried several times to turn it off, but I do not just because I can't seem to get rid of it.

  I would like it removed permanently or turns off permanently so it is not continue to block my view of the application, that I'm trying. Any suggestions would be greatly appreciated.

  Thank you.

  Terry20

  @Terry20

  Found this.

  Click on the Start button and select settings.

  Then select devices.

  Click on the mouse and touch pad and scroll down and select 'extra mouse Options '.

  This will open a box that should have the information and the name of the type of touchpad has your computer.

  Click on settings and then in the new box that opens, you should see a tab that says 'Tapping '.

  Open this tab and you should see 'Three finger Tap' and 'four finger Tap.

  Clear the check boxes, and then click 'apply '.

  REO

• 15 - a010sb of Compaq notebook pc: BIOS settings change

  I would like to change the Bios settings.

  I would like to first of all "Safe Boot" to DISADLED

  When I do, I get a screen with this text:

  Change of operating system startup Mode

  A change in the Safe Mode to Boot operating system is pending. Please enter the code displayed below to complete change. If you do not have this application, press the ESC key to continue without accepting the pending change.

  Change of operating system startup Mode<021>

  6856 + ENTER - to complete the change

  ESC - continue without change.

  BUT I don't know how and where I can type "6856 + enter."

  I try to type the keys, but noting happens on the screen.

  Please help me

  Tanks

  Hello

  I would say running through the procedure again as follows.

  Shut down the laptop.

  Disconnect the power adapter and remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery and plug the power adapter

  Demarrer start in the bios menu, disable Secure Boot and save change - then see if the subsequent PIN entry screen will be the entry.

  Kind regards

  DP - K

• HP PAVILION NOTEBOOK 2000: need to reset to factory settings

  I think the operating system was windows 8. At the moment all I get error message when starting upwards, Oxoooo605, for the most part tried everything, nothing works. I can't even do a recovery as its only gives me 10 windows, which I have not installed. Can someone tell me how to put hard back to factory settings? I realize that I won't lose everything, but I need to get this laptop operational. Product number is EOK744UA #ABA. Thank you very much.

  @jaydesgrandma:

  Don't know how you tried resetting, but the instructions are in the linked material: perform a recovery of the system (Windows 8) HP | HP® customer support

  What do you mean by " it's only give you Windows 10"? What this?

  Microsoft, in their eagerness to get Win10 on 1 billion computers, is now FORCING Win10 upgrades to Win8x people running, making it very difficult to do routine Windows Update without updating AUTOMATICALLY to Win10.  If you did yourself updates of Windows, or even worse, if you have updates Windows automatically installs the value, then what would have happened is that (without your knowledge) began the upgrade Win10 in the background - and if that happened, one of the two outcomes could be: (1) your computer would now run Win10 (2) the upgrade would fail, leaving you with a damaged machine.

  If the latter happened, unfortunately, an unpleasant side effect of the upgrade of Win10 is that it can corrupt the OEM recovery on the computer information, and if this happens, the HP recovery function will not work.

  If you tell us more about what you were doing, which could help us understand the problem.

• Product: HP Pavilion Notebook-PC G7, cannot access the bios settings/turn off the keys f1 - f12, please help!

  I got this laptop PC in 2012, it is a series of G7, I'm pretty sure. My problem is that when I turn the computer off and turn it back on, there is no option to open the menu of the bios (esc) or any option besides. Just a symble blue HP directly in the middle of the screen with a symbol of little loading below him. I pressed ESC, f1 - f10 and virtually all other keys to try to access it. What I really want to do is to disable most annoying f1 - f12 function keys.

  I'm no longer under warranty and my operating system is Windows 8.  There is also no error at all, just no response what that's right don't charge up to login password screen.

  Please help and contribution is appreciated.

  Hi 2livewire4,

  Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I see that you are looking to access the BIOS of your laptop Pavilion. You can't access BIOS in the same way on Windows 8, because you have a faction of a second to get the right timing because of the quick loading of Windows 8 feature. This third party link will show you how to access the UEFI that will lead to the BIOS. You can also do it from the Windows 8 login screen as this Microsoft link will show. Here is a document from HP support disable the function on some models Fn key combination +.

  Thank you

• Pavilion AB522TX: Downgrade a BIOS or BIOS optimization settings update

  I recently had an update of the BIOS and I discovered later that he messed up my laptop. File transfer speed is slow riduculously, games and movies stutter occasionally. Everything has changed, and it does not look good.

  Product information:

  Model: Pavilion AB522TX

  OS: Windows 10 64 - bit (updated to the latest)

  RAM: 8 GB

  CPU: i5-6200U

  Hey @Rahul_mk,.

  Let me welcome you to the HP support community. If my answer to solve your problem or answer your questions, please inform others that this answer was helpful by clicking on the button accept as a Solution .

  I understand that you have done an upgrade of BIOS, but it did not take well to your HP Pavilion Notebook - 15-ab522tx. You said that your laptop is now slow and games and movies are stuttering.

  A lot of laptops HP have a HP BIOS restore tool that can recover the BIOS from a previous version and restore the basic features. Please follow the documentation to do a reset of the BIOS.

  Have you tried to do a hard reset?

  What version of BIOS go you to?

  You said that 10 Windows is up-to-date.

  Have you tried to use the HP Support Assistant's updates also?

  You can try the following steps to reload the factory installed configuration of the BIOS settings:

  1. In the BIOS Setup utility, select the tab out.

  2. Select message Load Setup Defaults.

  3. Select Save Changes and Exit (pressing F5 and the Enter key will also load default configuration).

  4. Press ESC, then press Enter to exit the installation program.

  If you need assistance, I would be more than happy to continue to help you. Please re-post with any information that you can help me find a solution for you. Please also let me know if the BIOS reset works. If you want to show appreciation for my efforts today, please take a second to click the Thumbs Up button below.

  I'm glad that you have joined in!

  Have a great day!

• HP Pavilion n287cl-15 notebook: bluetooth AND HP Pavilion

  This bluetooth for laptop (for laptop HP Pavilion TouchSmart 15-n287cl) is activated?  I see a 'radio' section in my settings, but cannot connect a bluetooth headset.

  Thank you!

  Hello:

  Here is the link to the page of specifications of product for your laptop.

  It does not come with built-in bluetooth networking, or this feature should have been included as well as wireless WLAN 802.11b/g/n 1 x 1 specifications.

  http://support.HP.com/us-en/product/HP-Pavilion-15-notebook-PC-series/6529953/model/6787855/document/c04048160/

  The list of parts for your laptop says that it comes with a Realtek RTL8188EE 802.11bg / WiFi n 1 x 1 adapter

  http://PartSurfer.HP.com/search.aspx?SearchText=F5Y62UA

  This model wireless network adapter is not a card without wireless/bluetooth combination.

• HP Notebook PC TS 15: Adding a bluetooth to a laptop HP 15 TS Device

  My son is trying to add a blurtooth headset to his laptop computer, but there is no option to select the bluetooth settings.  We looked under settings of laptop and PC, was not an option to add a bluetooth device.  I have a HP Notebook PCs with the same OS 11 Stream, and I had no problem to find the bluetooth settings.  How can we find the possibility of adding a bluetooth device on my son's laptop?

  Thank you for the additional information.

  The next step is to have him contact the Technical Support of the manufacturer.  They are the experts on their products.  It is always my last option resort.  I would like to know if this action solves the problem for later use.

  Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.