Nothing happens when I insert a San disk in the drive

Original title: JONANDERSON_703
When I insert the San disk in the drive, nothing happens.

Hi JOHNANDERSON_703,

Welcome to the community Microsoft and thanks for posting the question.

According to the description, it looks like your San drive is not getting recognized in Windows Vista.

He would be grateful if you can answer this question in order to help you further.

1. have you made changes on the computer before this problem?

2 is the issue limited only when connecting San drive?

3 is the another USB device works fine?

4. do you get any error message or connection error code car san?

I suggest you to see the steps in the following Microsoft article and check if it helps.

My drive does not appear in Windows Explorer: http://support.microsoft.com/kb/330140

Note: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: http://windows.microsoft.com/en-US/windows-vista/Back-up-the-registry

If you need Windows guru, do not hesitate to post your questions and we will be happy to help you.

Tags: Windows

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