NTI Backup Now EZ - full system restore restarts to black screen with blinking cursor

My Dell Inspiron has recently crashed after installing the last "update automatically", and I had to do a full install of Win 7 OS from a disk Dell provided. I had to go as far as deleting all partitions to get the Win 7 OS to install. Once which was completed, I then tried to do a full system restore using my NTI Backup Now EZ 320 on a Toshiba Canvio 2.0. When he is finished with the restoration, I disconnected the HD and restarted my system... as stated. The system has rebooted and returned to the top with a black screen with a blinking cursor. What happened to the EZ installation?

Any help would be appreciated.

Hi David

You will need to contact support for this product.

Here are a few links.

NTI - Support - official website:
http://www.nticorp.com/en/us/support/contact_tech.asp

NTI FAQ - Official Site:
http://www.nticorp.com/en/us/CMS/FAQ.aspx

Concerning

Tags: Windows

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